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DELLA Subaru

Plattsburgh, NY

4.8
119 Reviews
Call Dealership (518) 324-8400
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5105 US Avenue

Plattsburgh, NY

12901

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119 Reviews of DELLA Subaru

August 20, 2024

All my dealings with Della Subaru have been absolutely superior. I have relied on the dealership for sales and service for over 20 years and have always been pleased with and thankful for the services t More

by akelar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey, Jennifer Cordick
Report | Print
Aug 24, 2024 -

DELLA Subaru responded

Akelar, thank you for your kind words! We're happy we could help. We want all our customers to feel this way when leaving our dealership! Thank you for 20 years of loyalty to us. We appreciate you! I will pass on your positive feedback to both our sales and service departments. Jennifer Cordick General Sales Manager

August 16, 2024

Della Subaru was easy to work with, knowledgeable staff, friendly and made the car buying process a very pleasant experience! Would definitely recommend! More

by Alissa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandi, Justin , Jennifer Cordick
Report | Print
Aug 18, 2024 -

DELLA Subaru responded

Alissa, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 06, 2024

This was the third visit for air condition intermittent or non functioning at all!! It’s is becoming very frustrating!they check the mechanics of the system now i believe they need to check control and ele More

by Wgmm12941hot in subaru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Cordick
Report | Print
Aug 16, 2024 -

DELLA Subaru responded

Wgmm12941hot In Subaru, We are disappointed to hear you left our dealership feeling this way and we would appreciate the chance to discuss this matter further. Please feel to call us, and be sure to ask for me so that I can help! Casey Colburn Service Manager 518-324-8400

July 03, 2024

Every single person I came in contact with was very accommodating and friendly. It was a great experience all the way around. More

by ccanfield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Cordick
Report | Print
Jul 04, 2024 -

DELLA Subaru responded

Thanks for the positive star rating, Ccanfield! Is there anything that stood out about your experience we can share with our Team? We hope to see you again! We want all our customers to feel this way when leaving our dealership!

July 01, 2024

Della Subaru is amazing! We loved Alesha and Jenn the manager !!! Thanks for everything you did to make me happy. More

by Ekvioline violins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alesha , Jennifer Cordick
Report | Print
Jul 04, 2024 -

DELLA Subaru responded

Ekvioline Violins, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

July 01, 2024

Alesha in sales was great to work with and the business office made sale and registration seamless More

by edfont0178
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alesha Bailey
Report | Print
Jul 03, 2024 -

DELLA Subaru responded

Edfont0178, we really appreciate your great feedback! We hope to be of service to you again! Take care!

June 28, 2024

BRANDI AND JENNIFER ARE THE BEST EVER! VERY ACCOMODATING AND WONDERFUL TO DEAL WITH. I RECOMMEND THEM HIGHLY More

by hayesdeanna46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandi!!, Jennifer Cordick
Report | Print
Jun 30, 2024 -

DELLA Subaru responded

Hayesdeanna46, we really appreciate your great feedback! We hope to be of service to you again! Take care!

June 13, 2024

Everyone at Della Subaru in Plattsburgh was amazing during the whole buying process! Could not have asked for a better experience! More

by Mrsmanning09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Cordick
Report | Print
Jun 14, 2024 -

DELLA Subaru responded

Thanks for the positive star rating, Mrsmanning09! Is there anything that stood out about your experience we can share with our Team? We hope to see you again!

May 21, 2024

I have received stellar customer service at Della since I purchased this Subaru in 2018 . Casey Colburn the service manager and the service staff have gone above and beyond for me. As a business owner mysel More

by Bean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Colburn
Report | Print
May 22, 2024 -

DELLA Subaru responded

Bean, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

May 17, 2024

Jen and Todd made me feel like a valued customer in that they helped guide me through the process of not only selecting my Forester but through the process of purchasing the vehicle as well. More

by lucemt59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Cordick
Report | Print
May 20, 2024 -

DELLA Subaru responded

Lucemt59, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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