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DELLA Subaru

Plattsburgh, NY

4.9
106 Reviews

5105 US Avenue

Plattsburgh, NY

12901

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106 Reviews of DELLA Subaru

March 05, 2024

I have always brought my car to Della Subaru for service since my purchase there several years ago. I would NOT keep going there if the service was bad. Very happy!!! Plus, they wash my car after each servi More

by Kurt
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
The Subaru Team
Mar 11, 2024 -

DELLA Subaru responded

Kurt, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

March 01, 2024

Alesha Bailey made me feel very comfortable with my questions about the features in my new Outback. It is good to know that she's at Della to assist me in the future with the technology in my car. She More

by jdroute19
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alesha Bailey
Mar 03, 2024 -

DELLA Subaru responded

Jdroute19, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

March 01, 2024

Dealership was clean and friendly, had a good selection of cars and we found what we wanted. More

by hpflyfishing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tod Roberts , Jennifer Cordick
Mar 03, 2024 -

DELLA Subaru responded

Hpflyfishing, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

February 23, 2024

Jennifer and Andrew with Della Subaru are top notch in customer service and make a buying process seamless and fun. It was an absolute pleasure to buy a car with them and will certainly recommend them to More

by Meanttobe2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Prus, Jennifer Cordick
Feb 27, 2024 -

DELLA Subaru responded

Meanttobe2013, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing DELLA Subaru of Plattsburgh!

February 20, 2024

We have bought a few Subarus from Della and always have been a good experience.. They have taken care of us and go The extra mile to help us. More

by njcuban8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Prus, Jennifer Cordick
Feb 24, 2024 -

DELLA Subaru responded

Njcuban8, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 31, 2024

I brought the car in due to a battery issue. I did not have an appointment. The service advisor got me on the schedule. The mechanic tested the battery and it failed the test. He replaced the b More

by mbe600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Cordick
Feb 02, 2024 -

DELLA Subaru responded

Mbe600, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

January 31, 2024

Della Subaru was amazing, got me in and out super fast! Fastest new car purchase ever! Todd was awesome, Jen was great. They've earned our Subaru business! Love them all! More

by trxownr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Roberts, Jennifer Cordick
Feb 02, 2024 -

DELLA Subaru responded

Trxownr, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 26, 2024

Jenn and Elijah made our experience at Della Subaru a very positive one. We have purchased numerous cars, but this was our least stressful purchasing experience. Everything about the purchasing trans More

by lstgvt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Cordick
Jan 27, 2024 -

DELLA Subaru responded

Lstgvt, we really appreciate your great feedback and mentioning Jenn and Elijah. We hope you continue to choose us for all your automotive needs! Take care!

December 20, 2023

The dealership made this decision to purchase seamless from the start. Andrew(sales)listened to my needs and was able to make it work. Win win. More

by cpburke59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Cordick
Dec 22, 2023 -

DELLA Subaru responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Cpburke59. Thank you and we hope to see you again!

December 16, 2023

I just picked up my third Forester and my fourth Subaru. This is my second car from Della, working with Alesha and Jen both times. Obviously, I like Subaru's... But, the purpose of this review is regard More

by Tom B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alesha Bailey, Jennifer Cordick
Dec 18, 2023 -

DELLA Subaru responded

Tom B., thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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