DELLA Subaru
Plattsburgh, NY
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106 Reviews of DELLA Subaru
Having bought a Subaru Outback 2019 at Della Subaru, I am very satisfied about the quality and reliability of my vehicle. When purchasing a vehicle the most important factor to consider is the service you am very satisfied about the quality and reliability of my vehicle. When purchasing a vehicle the most important factor to consider is the service you will receive after purchasing the vehicle. I am here to certify to the readers that Della Subaru has outstanding service. I recently had a rare issue on my vehicle and I was greeted at dealership by Audrey, Service Manager. My problem was quickly diagnosed and was told it would be an all day repair or two repair job. Audrey offered me a nice new clean new loaner and the paperwork was completed in minutes.Off I went on my way, the next day I was called middle afternoon by Audrey that the vehicle was all fix, I ask if it was ok to return the loaner early the following morning, no problem no issues. Returning the loaner was hassle free and Audrey methodically explained what was repaired on my vehicle. Not only is Audrey polite and courteous she has extensive technical knowledge about vehicles. Everytime I have had service at Della Subaru the service has always been outstanding, not to mention that the car is washed and squeaky clean every time. I highly recommend Della Subaru of Plattsburgh. Alain Dumais, Saranac Lake, NY. More
Shaelynn, Casey, and Brian, just to name a few, of the outstanding staff at Della. They make purchasing and maintaining a new car so very easy. Everyone at Della surely is an asset to the dealership, and outstanding staff at Della. They make purchasing and maintaining a new car so very easy. Everyone at Della surely is an asset to the dealership, and I will continue to be a loyal customer in the future. More
Alesha Bailey was a joy to work with. Her knowledge and efficiency made purchasing our current Outback effortless. She absolutely deserves a 5 star rating! efficiency made purchasing our current Outback effortless. She absolutely deserves a 5 star rating! More
When shopping for a new vehicle Della sales and service departments were great to deal with. They were very responsive and courteous to all our needs. I would recommend others to purchase from Della Subar departments were great to deal with. They were very responsive and courteous to all our needs. I would recommend others to purchase from Della Subaru. More
Shaelynn was fantastic as always! Test drove on Friday and drove away with my car on Saturday! thank you Shaelynn for another amazing experience! Will definitely do business with you again and drove away with my car on Saturday! thank you Shaelynn for another amazing experience! Will definitely do business with you again More
Alesha was fantastic and so was everyone else involved! I was in the car business for a decade and if you are looking to buy...you couldnnot ask for a better overall experience. was in the car business for a decade and if you are looking to buy...you couldnnot ask for a better overall experience. More
This dealership is friendly and goes above and beyond to make customers happy. If we don’t have a part in stock and it’s needed for a customer trip, they will even go to other local businesses to get the pa make customers happy. If we don’t have a part in stock and it’s needed for a customer trip, they will even go to other local businesses to get the party. They just want everyone to be happy no matter what it might take!! More
Zero starsTHULE BIKE RACK ordered didnt come when they Zero stars THULE BIKE RACK ordered didnt come when they said so they bought at Maui North and it was used and missing pieces and tried to pass it off Zero stars THULE BIKE RACK ordered didnt come when they said so they bought at Maui North and it was used and missing pieces and tried to pass it off to me. It was from 2016 according to the UPS label still IN dirty box and old model. More