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DELLA Subaru

Plattsburgh, NY

4.8
119 Reviews

5105 US Avenue

Plattsburgh, NY

12901

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119 Reviews of DELLA Subaru

March 22, 2023

Della really did a great job to get me into a new 2023 Outback Wilderness. Andrew and Jenn were fantastic and worked hard to get me a more than fair trade value on my previous vehicle and made the buying More

by Josh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Prus, Jennifer Cordick
Mar 24, 2023 -

DELLA Subaru responded

Josh, thank you so much for your feedback! Andrew and Jenn will be very happy to hear about your kind words and high star rating! 💯 we look forward to seeing you back for service!

March 13, 2023

Great service department. Always helpful and knowledgeable. I have been a customer here for about 20 years. Highly recommended them. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey
Mar 14, 2023 -

DELLA Subaru responded

Thank you so much for sharing your experience with our service department here at DELLA Subaru. Our goal is 100% customer satisfaction, and it sounds like we have been achieving that goal for a while now. We couldn't do it without customers like you. 20 years- WOW! Respectfully, DELLA Subaru

March 11, 2023

Had a great experience at Della Subaru Alesha and Jenn went above and beyond to help my husband and I purchase a vehicle. Couldn't have asked for two nicer people. Thanks! More

by Minka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alesha and Jenn
Mar 14, 2023 -

DELLA Subaru responded

We would like to thank you for this fantastic review. Our team of professionals is dedicated to providing you and everyone else who visits DELLA Subaru with only the best there is to offer. It’s so lovely to hear that Alesha and Jenn helped to make your experience such a positive one. Enjoy your new vehicle. Respectfully, DELLA Subaru

March 10, 2023

Della Subaru is the best. Jenn and Alesha alway go above and beyond to make your car buying experience , not only smooth, but enjoyable and quick. A few years ago I bought a F More

by Whenyoucatchfire1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenn and Alesha
Mar 14, 2023 -

DELLA Subaru responded

We couldn’t be happier that Alesha and Jenn provided you with a great car buying experience. We hope you are enjoying your new Subaru Ascent, please come back to visit anytime! Respectfully, DELLA Subaru

February 26, 2023

Thank you to Della subaru for being so kind and helpful getting me into a car. My credit isn’t the best but they didn’t give up. Jenn and alesha treated me amazing. More

by Joseph Allen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alesha, Jenn
Mar 14, 2023 -

DELLA Subaru responded

Thank you for your kind words about our staff! We appreciate your business, thank you again Joseph!

Mar 19, 2023 -

DELLA Subaru responded

Joseph Allen, thank you for your kind words! We're happy we could help. Our team is available should you require any extra help.

February 14, 2023

This is my second purchase from this dealership and I have found them exceptional in their responsiveness both during the purchase process and with regard to service. A special shout out about Alesha Ba More

by Addyrondack11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Bailey, Jennifer Cordick
Mar 14, 2023 -

DELLA Subaru responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us here at DELLA Subaru. Alesha and Jenn are thrilled you mentioned them by name! We wish you safe travels in your new Subaru and look forward to seeing you again soon! Respectfully, DELLA Subaru

January 29, 2023

I reserved a car and when it arrived they tried to extort me with exorbitantly expensive dealer products I did not want. STAY AWAY. More

by StoweSkiGuy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales and Finance
Mar 14, 2023 -

DELLA Subaru responded

Hi StoweSkiGuy, I’m so sorry we let you down. We’ve taken your feedback and the feedback of other reviewers to heart. We hope that you love your new Subaru and are sorry for any confusion when placing the order. We strive to have happy customers and welcome the opportunity to do better for you in the future if you'll give us a chance for any sales or servicing needs! Respectfully, DELLA Subaru

January 25, 2023

We have had the best experience with the staff at Della Subaru Kara , Jenn and Brian ! So genuine,patient,willing to spend all the time you need with questions etc. They go that extra mile unlike any other More

by diane.walfield1024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenn Kara Brian
Mar 14, 2023 -

DELLA Subaru responded

Hi Diane! Thank you so much for sharing your experience with DELLA Subaru and mentioning Kara, Jenn, and Brian by name. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Subaru, and the team will be thrilled to hear your feedback! Respectfully, DELLA Subaru

Mar 14, 2023 -

diane.walfield1024 responded

Thank you for responding to my review. !

January 10, 2023

They were very knowledgeable and made it Quick and Painless and they had exactly what I was looking for! More

by Reidsu13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alesha Bailey. Jennifer cordick
January 08, 2023

Excellent sales and service! This is my second vehicle from them and a friend of mine bought one too. Kara and Jenn are awesome to work with! The best part is they always get bac More

by tbagnew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kara, Jenn
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