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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.7
9,083 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 9,083 reviews

July 27, 2026

Walked in looking for their advertised $399 RAV4 lease, which is plastered all over their own website. Salesman had no idea what I was even talking about and was trying to give me the run around like it m More

by Disappointed
Recommend Dealer
No
Employees Worked With
Anthony
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July 27, 2026

Customer is truly number 1 at Wappinger Falls DCH Toyota. Lee Burns manager a best in class team. Our recent experiences and assistance, especially from Dylan A and Melissa Sinapi, was exceptional More

by Jingju
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience! We're honored to hear you felt like a top priority and that Lee Burns, Dylan A., and Melissa Sinapi provided exceptional service. We'll be sure to share your kind words with them. We truly appreciate your support and look forward to serving you again!

July 26, 2026

Overall, a good experience. I was given an accurate estimate on how long it would take, so no unpleasant surprises on that point. More

by Ron.ingram1
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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Jul 26, 2026 -

DCH Wappingers Falls Toyota responded

Hi Ron, thank you for taking the time to share your feedback! We're glad you had a good experience and that our team provided an accurate time estimate, helping your visit go smoothly. We appreciate your support and look forward to serving you again!

July 25, 2026

Judy was amazing…so helpful! I was informed with phone calls and texts through the entire process of my car getting fixed. She also saved me a lot of money with helping out with More

by Krobinson73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience! We're thrilled to hear Judy provided such helpful service, kept you informed throughout the repair process, and went the extra mile to help with a loaner vehicle. We'll be sure to share your kind words with her. We truly appreciate your support and look forward to helping again with any future needs.

July 25, 2026

Excellent experience. Everyone was great Excellent experience. Everyone was great. I would highly recommend to anyone looking for a new car More

by KC61991
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Abell
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Jul 26, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind review! We're so glad you had an excellent experience with our team. We truly appreciate your recommendation and congratulations on your new vehicle!

July 25, 2026

Fixed problem Able to identify the problem and brought it to a full resolution in a reasonable amount of time More

by raymour63
Recommend Dealer
Yes
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Jul 25, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience! We're glad our team was able to identify the issue, resolve it quickly, and get you back on the road. We appreciate your support and look forward to serving you again!

July 25, 2026

I had a problem with my new 4 runner and I was told I needed to reschedule and there wasn't a car to give me. As far as I'm concerned the customer service sucks More

by Gallerysalon4
Recommend Dealer
No
Employees Worked With
Judy Deems
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
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Jul 25, 2026 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

July 24, 2026

Brought in for inspection. Needed back brakes. Service done in a timely manner. Highly satisfied More

by BUCKABOO50
Recommend Dealer
Yes
Employees Worked With
Service advisor andrew pesco
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Jul 25, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience! We're glad we could complete your inspection and brake service in a timely manner. It's wonderful to hear you were highly satisfied with your visit. Thank you for choosing us, and we look forward to helping you with your future service needs!

July 24, 2026

Very friendly and professional Very knowledgeable. They always let you know the state of your vehicle. More

by TRICHARD97
Recommend Dealer
Yes
Employees Worked With
Andrew
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Jul 25, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience! We're so glad you consistently receive friendly, professional, and knowledgeable service. Keeping you informed about your vehicle is important to us and we truly appreciate your continued support.

July 24, 2026

Fantastic! Love that there was no pressure to buy! The cars sell themselves. Ray Hess was a great customer service rep! More

by Nickmarrone1980
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Abell
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Jul 25, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience! We're thrilled to hear Ray Hess provided a no-pressure, enjoyable car-buying experience with outstanding customer service. We'll be sure to share your kind words with him. Congratulations on your new vehicle, and we look forward to serving you again!

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