DCH Toyota of Torrance

Bryan is the best service advisor at DCH Torrance Toyota. He is professional and honest. He is the reason I keep bringing in my car to this dealership. He is professional and honest. He is the reason I keep bringing in my car to this dealership. More

Taken Care Of Although I had soured on Toyota due to the obvious 'cutting corners' in terms of using cheaper and cheaper interior material grades (a $ 40,000+ Toyo Although I had soured on Toyota due to the obvious 'cutting corners' in terms of using cheaper and cheaper interior material grades (a $ 40,000+ Toyota Avalon, the Toyota-equivalent to the ES-Lexus, should not squeak and rattle) Richard Perez went far out of his way for me in terms of reassurance, follow-through, and timeliness. He set up transportation to and from the dealership for me to pick up my vehicle, and most importantly he took the time and made the effort to listen to my concerns. It may all sound common but in this hectic time and age, it means a lot. Thank you, Richard Perez, for caring about your customers! More

Excellent Service from Daniel Poplar I had my 2012 Sienna serviced recently and was getting close to the end of my warrantee. Daniel made sure all the major repairs were made an even arra I had my 2012 Sienna serviced recently and was getting close to the end of my warrantee. Daniel made sure all the major repairs were made an even arranged for a late evening pick up after I returned from vacation. More

Honesty = Bryan Yoshida I've been using Bryan as my service writer for many, many years. I absolutely trust him. After all these years I've never had any problems with my c I've been using Bryan as my service writer for many, many years. I absolutely trust him. After all these years I've never had any problems with my cars because of Bryan. Suggestions and recommendations he has given me has been spot on. Can't ask for a more trustworthy person. Bryan is definitely a keeper. More

Superb customer service from Daniel Poplar Daniel Poplar has been my maintenance and repair rep at DC multiple times and he has consistently delivered excellent and highly personalized service. Daniel Poplar has been my maintenance and repair rep at DC multiple times and he has consistently delivered excellent and highly personalized service. His responsiveness and attention to the little details that matter to me is commendable. While I appreciate the quality of the service work at this dealer and this certainly is a factor in my continuing to return to DCH, Daniel's knowledge and trustworthiness offers me a customer great peace of mind that the job will be completed on time and on budget and done right. Thank you Daniel! More

I request Brian every time my car needs service. He is attentive to everything my car needs and always keeps me aware of timing. He’s the best! attentive to everything my car needs and always keeps me aware of timing. He’s the best! More

Excellent 5 Star Service Chrissy is one of the main reasons I do to your dealership. She is trust worthy and I feel I am not being scammed like other dealerships who try to re Chrissy is one of the main reasons I do to your dealership. She is trust worthy and I feel I am not being scammed like other dealerships who try to recommend unnecessary repairs . More