DCH Toyota of Torrance
Torrance, CA
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566 Reviews of DCH Toyota of Torrance
They make it a place to relax while you get your car service. The staff is always friendly and after seeing the same tech for years, you feel like they really care. service. The staff is always friendly and after seeing the same tech for years, you feel like they really care. More
The service center Torrance location always provides excellent customer service. Jose is the absolute best (the rest of the staff is as well) but Jose and the mechanics have been taking care of my Toyot excellent customer service. Jose is the absolute best (the rest of the staff is as well) but Jose and the mechanics have been taking care of my Toyota since I purchased it. This team ensures that all concerns are addressed, and the ladies at the service counter always greet me with a warm smile. This is my Toyota family. Thank you all 😊 More
Everyone was very friendly and helpful. Unfortunately though, I was never informed that my service warranty had expired two years prior. Due to covid I was not driving my vehicle as much an Unfortunately though, I was never informed that my service warranty had expired two years prior. Due to covid I was not driving my vehicle as much and didn't get to fully use my warranty. More
Took car in for general servicing in the morning, they gave an estimated pick up time of 1:00 to 2:00pm. Did not receive any notifications so I called around 3:30, and was told it wasn’t ready yet. Finall gave an estimated pick up time of 1:00 to 2:00pm. Did not receive any notifications so I called around 3:30, and was told it wasn’t ready yet. Finally got a message around 4:00 that it was ready for pick up. I feel that if I didn’t call it would not have been ready that day. I picked it up close to 4:30, but was not pleased by the lack of notification as well as a delay of 2-3 hours from estimated time stated. More
After buying my car at this dealership, I have used the dealership for all my car maintenance for more than 10 years and they have been really reliable, friendly and helpful... dealership for all my car maintenance for more than 10 years and they have been really reliable, friendly and helpful... More
Friendly, professional and in a convenient easy to access location. The service techs are knowable and do explain the service before the service is initiated. location. The service techs are knowable and do explain the service before the service is initiated. More