DCH Toyota of Oxnard

Leased a Prius V today The salesman called me from a Leased a Prius V today The salesman called me from a inquiryI made about a trade of my lexus 450h i made online. He was the first to contact me, he Leased a Prius V today The salesman called me from a inquiryI made about a trade of my lexus 450h i made online. He was the first to contact me, he told me what he had in inventory, i told him my trade and what i wanted to spend. he asked to call back in 15, which he promptly did. He gave me some options , I told him I just want to do this in and out. We arrived he took us to the car, we drove it by ourselves. we said yes, finance guy was easy straight to the point. Done left with test drive and everything 2 hours with the car. This is what i consider a perfect dealership experience and it started and finished with LEE JAITT. More

I wasted my 3 hours of my time dealing with this dealer. One day the sales manager agreed to take my vehicle for a trade and then 4 days later he tried to tack on $4000 on my proposal of a different car. Th One day the sales manager agreed to take my vehicle for a trade and then 4 days later he tried to tack on $4000 on my proposal of a different car. The worst part is the sales manager refused to explain his decision. It was the worst part of professionalism I have seen. I am a supervisor and I train my staff to provide the best customer service. I know what good customer service is, and DCH Oxnard Toyota did not provide the best service or even good service. I vow to tell all my friends what poor service I recieved on 3/3/12. Steer very clear from this dealer especially the unprofessional sales manager. More

Dan's attentiveness and readiness to assess our needs was unmatched by other dealers. I had been to a few other dealerships where the sliminess of the sales people turned us out. However, when we visited DCH unmatched by other dealers. I had been to a few other dealerships where the sliminess of the sales people turned us out. However, when we visited DCH Toyota of Oxnard, Dan was there with a smiling face and ready to help me purchase my brand new car! I had only a few things that i was looking for in a vehicle (good commuter, a manual transmission, and with enough room to comfortably seat me and all my Offensive Linemen sized chums) but with a little bit of sleuthing, Dan helped me find the perfect car at a fantastic price, AND in my favorite color! As a first time car buyer, Dan made the whole purchase easy to understand, and was there to explain things along the way and reiterate everything when it went over my head. I would definitely recommend any of my friends to him! More

Walking into DCH Toyota of Oxnard I was imidiatley made felt welcomed by Juan. Instead of asking "what can i help you with?" He just smiled and complimented the weather! Instantly I felt comfortable and at felt welcomed by Juan. Instead of asking "what can i help you with?" He just smiled and complimented the weather! Instantly I felt comfortable and at ease, no preasure. Juan Alfaro, answered all my questions with confidence and pride. He was caring, respected me and my needs, and made my car buying experience productive! I was enthused when Juan introduced me to my new car. I highly recomend Toyota of Oxnard and the sales man, Juan. I feel they are a trustworthy dealership and keep their customers wants and needs first in mind. More

I visited DCH Toyota of Oxnard to look at a car I saw online. I had phoned first and spoken with Richard who was very helpful with my questions over the phone. When I arrived he was very friendly and p online. I had phoned first and spoken with Richard who was very helpful with my questions over the phone. When I arrived he was very friendly and personable. Went for a test drive and he patiently answered many more questions. I explained my budget and the payment I felt I could afford. He made several trips to the manager to try to get a deal that would work for me. He applied no pressure and was able to secure me a fair deal. I have had negative car buying experiences in the past at other dealerships. This is my second transaction with Toyota of Oxnard and each has been very positive both financially and personally with everyone I met with at the dealership. More

I purchased a new 2012 prius on 2/24/12. Both Lee and I purchased a new 2012 prius on 2/24/12. Both Lee and Matthew were very friendly and helpful throughout the entire sales process . Car looked great I purchased a new 2012 prius on 2/24/12. Both Lee and Matthew were very friendly and helpful throughout the entire sales process . Car looked great and the best possible price around anywhere More

We truly enjoyed our experience at DCH Toyota of Oxnard with Mr. Albert Gaines. He was patient and not pushy. We visited several times before we made our final decision and he was pleasant each and every with Mr. Albert Gaines. He was patient and not pushy. We visited several times before we made our final decision and he was pleasant each and every time. We found him to be sincere and truthful. We really appreciated his understanding and the quickness in which we completed our transaction and at a decent price. We are pleased with our new slightly used certified vehicle. This is our second vehicle we purchase with DCH Toyota of Oxnard. And when we are in the market for a new or used car we will definitely be calling Mr. Gaines. More

Lee Jaitt was fantastic! We love our new car and could not be happier! Already thinking about the next time we get to go back! not be happier! Already thinking about the next time we get to go back! More

I responded to an Internet listing for auto pricing and sales. Within 30 min. I had had 10 to 15 responses from dealerships from North County – San Luis Obispo to Oxnard. The contact person at Toyota of Ox sales. Within 30 min. I had had 10 to 15 responses from dealerships from North County – San Luis Obispo to Oxnard. The contact person at Toyota of Oxnard was Ron Parks. He was very responsive to my questions sent me information on all the cars that were available that I inquired about with the manufacturer's suggested retail prices, which was the starting point for negotiations. I offered him. He counter offered always getting back to me very quickly by phone and the entire negotiation was completed with me signing the credit apps with him about 30 min. Overall it was a very positive car buying experience and I would certainly recommend Ron and Toyota of Oxnard to my friends.When I offered to come get the car on March 4, he counted that he would deliver it to my home the next afternoon in San Luis Obispo. Some hundred and 35 miles distance. Now that's service! Paul Gallagher More

The sales person I worked with, Juan Alfaro, was wonderful. He was very knowledgeable and answered all my questions. He took the time to listen to my concerns and was willing to work with me by pres wonderful. He was very knowledgeable and answered all my questions. He took the time to listen to my concerns and was willing to work with me by presenting me with several options that met my needs. After months of shopping for a new car I purchased a new Rav4 Limited and I absolutely love it. I would definitely return to DCH Toyota of Oxnard; in addition, I would strongly recommend DCH Toyota of Oxnard and Juan Alfaro as a salesperson to others. More