DCH Toyota of Oxnard

Very responsive to our questions and needs. Both excellent employees. Would highly recommend them to anyone interested in service or a new car? The service department never keeps you waiting and un excellent employees. Would highly recommend them to anyone interested in service or a new car? The service department never keeps you waiting and understands when you explain an issue with the car. The salesperson knows the cae inside and out and doesn't hesitate to educate you on the workings of the car. Very helpful. More

The salesman worked with us to get a decent price that was in line with the KBB fair price and the whole transaction was handled professionally by the the salesman and finance department. was in line with the KBB fair price and the whole transaction was handled professionally by the the salesman and finance department. More

Ron was great! I was already pre-approved for a loan and the Truck I was planning to purchase at another dealership ended up not being what I expected. After visiting a bunch of other local dealer ships and the Truck I was planning to purchase at another dealership ended up not being what I expected. After visiting a bunch of other local dealer ships and even some in L.A. and Pasadena I stopped by DCH Toyota on a whim just to check out their used vehicle selection. Ron was very helpful and informative. No pressure sales. I got a great deal on my truck and am very happy with it. In all honesty I do have to admit being little disappointed that the truck was given to me with the fuel tank completely empty (not even enought to get home!) and needed an oil change - but other than that everything is in great condition. More

For over a month I conducted research on a specific vehicle that my wife and I were looking to purchase. I spoke with several local dealerships and got the typical, aggressive salesman approach...... H vehicle that my wife and I were looking to purchase. I spoke with several local dealerships and got the typical, aggressive salesman approach...... Headache! Then, I saw a vehicle fitting our needs at DCH in Oxnard. My initial instinct was that it was too far from our home, but the price seemed reasonable in comparison to other identical vehicles. After calling in with an inquiry on the vehicle, the Sales Manager; Matt, connected me with Al Gaines..... What a blessing in disguise! Within two minutes I realized that he was a no-nonsense and knowledgeable guy. He answered all of my questions right away and was VERY personable. We left the phone call with him putting zero pressure on me. He offered his assistance and left me his numbers in case I had further questions. Four days later we drove 2.5 hours to see the car in person and it was exactly what Al promised. Within twenty minutes we had finalized the purchase of our new vehicle and the trade-in of our old one. Just as important, Al made a recommendation for a place nearby to eat lunch, which was also excellent! At the end of the day my wife and I felt extremely comfortable with Al - as if we had known him for years. They may call him Al "Capital" Gaines, but it should be Al "The Man" Gaines! And, the DCH Toyota dealership is a huge facility that was well maintained. Coffee, delicious cookies and an overall kind staff! Thanks DCH and Al!!! We couldn't have asked for a more pleasant experience! Sincerely, Jared Lorraine More

Had a great experience, didnt feel pressured to buy anything. Mr. Parks had given me a great deal, was very patient with me while i made my desision. anything. Mr. Parks had given me a great deal, was very patient with me while i made my desision. More

My name is Lorena Esparza and want to inform you about the wonderful experience. I worked with Juan Alfaro to find the new Toyota that best fit my need and budget. Juan was very professional, patient, an the wonderful experience. I worked with Juan Alfaro to find the new Toyota that best fit my need and budget. Juan was very professional, patient, and knowledgeable about all the cars that I test drove. I will highly recommend Juan to all my family and friends. Sincerely, Lorena Esparza A very happy customer More

Walked in with about 2 grand in service repairs, and driving out without having to do the service , getting rid of a lease, and owning new sienna, thank you lee for working the deal!! driving out without having to do the service , getting rid of a lease, and owning new sienna, thank you lee for working the deal!! More

This was a fantastic experience purchasing a new vehicle. Lee was wonderful and we would purchase another vehicle from him. A big thumbs up Lee Lee was wonderful and we would purchase another vehicle from him. A big thumbs up Lee More

I live in Salinas, Ca and I was looking for a specific truck with specific upgrades. After weeks of searching, I finally found the truck at DCH Toyota of Oxnard. The price was right and Al Gaines, Salesma truck with specific upgrades. After weeks of searching, I finally found the truck at DCH Toyota of Oxnard. The price was right and Al Gaines, Salesman, was a no game playing straight forward guy. There was no haggling and an agreement was reached over the phone. I DIDN'T MIND DRIVING THE 4 HOURS ONE WAY to complete the purchase. I was in and out and there were no discrepancies. The follow up customer service has been pleasurable as well. If DCH says they are going to do something they do it and in a timely fashion without me having to 'hound' them. Thank you much for a great truck!!! Sincerely, Felipe V. More

Very friendly staff. Did not push me at all to buy a car. Worked with me to get what I want and how I wanted(of course when possible). Overall great experience! Worked with me to get what I want and how I wanted(of course when possible). Overall great experience! More