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DCH Subaru of Thousand Oaks

Thousand Oaks, CA

4.8
246 Reviews

3725 Auto Mall Drive

Thousand Oaks, CA

91362

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246 Reviews of DCH Subaru of Thousand Oaks

October 20, 2024

Welcoming and professional. Helped me make my Subaru purchase easy and attainable. Offers professional service. Friendly staff. Committed to customer service. Highly recommend More

by Mike
Recommend Dealer
Yes
Employees Worked With
Grant Marquez
Oct 21, 2024 -

DCH Subaru of Thousand Oaks responded

Mike, thank you for recommending DCH Subaru of Thousand Oaks! We're delighted to hear that our team made your purchase experience smooth and enjoyable. Enjoy your new Subaru!

October 19, 2024

The service department was extremely efficient and friendly. I’d definitely come back for my next service. More

by Kogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Oct 21, 2024 -

DCH Subaru of Thousand Oaks responded

Kogan, we're delighted to hear that our service department impressed you with their efficiency and friendliness at DCH Subaru of Thousand Oaks. We look forward to welcoming you back for your next visit!

October 18, 2024

DCH is great. The service department is always going above and beyond to make sure that my car and myself are taking care of. Everyone is super helpful and nice. More

by gary.ammirati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin
Oct 21, 2024 -

DCH Subaru of Thousand Oaks responded

Thank you for the fantastic feedback! It's great to hear that our service department at DCH Subaru of Thousand Oaks consistently goes above and beyond. We appreciate your support and look forward to serving you again, Gary!

October 18, 2024

Everyone is so friendly there and it’s kept really nice and clean. I told everyone about what my experience has been, which is fantastic More

by Andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Oct 18, 2024 -

DCH Subaru of Thousand Oaks responded

Hi Andrea, we're happy to hear about your fantastic experience at DCH Subaru of Thousand Oaks! Thank you for spreading the word and appreciating our friendly team and clean facilities. We look forward to seeing you again soon!

October 18, 2024

on top of all issues. fast to return calls. very friendly and knowledgeable. prompt and on time. More

by irabrenner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
juan alvarez, jasmin lawson
Oct 21, 2024 -

DCH Subaru of Thousand Oaks responded

We truly appreciate your feedback, Ira. Come see us again soon!

October 18, 2024

Kevin, my salesman was great! He made the car purchasing process painless and was quick to respond to all my questions after the purchase. More

by Denise
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
Oct 21, 2024 -

DCH Subaru of Thousand Oaks responded

Hi Denise, we're pleased to hear that Kevin made your car buying experience smooth and stress-free at DCH Subaru of Thousand Oaks. Thank you for sharing your positive feedback. See you next time!

October 18, 2024

Was able to complete the job by noon so I can pick up my car. More

by Quan.teresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin
Oct 18, 2024 -

DCH Subaru of Thousand Oaks responded

We appreciate you taking the time to share this feedback. Until next time, enjoy the road ahead!

October 17, 2024

I've purchased and leased many vehicles over the last couple of decades. I can safely attest that the management team and Heath (my sales rep) were a pleasure to do business with. It's seldom that you fe More

by ozzie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heath Parker
Oct 18, 2024 -

DCH Subaru of Thousand Oaks responded

Hi Ozzie, we're happy to hear that Heath and the management team made your experience at DCH Subaru of Thousand Oaks so positive. Thank you for recommending us, and we look forward to assisting with any future vehicle needs!

October 17, 2024

Had a wonderful service from Jasmin. ”she took great care to look after my needs. It mean a lot when people care. And my dog Jack loved the car toy! More

by D.alexander
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin
Oct 18, 2024 -

DCH Subaru of Thousand Oaks responded

D.alexander, we're happy to hear that Jasmin provided you with such attentive service at DCH Subaru of Thousand Oaks! It's great to know Jack enjoyed the car toy too. Thank you for sharing your experience and we hope to see you again!

October 17, 2024

Car shopping had been really annoying but as soon as I met Reggie he made everything as easy as possible. I left with the car I had been searching for for months and never did I feel pressured or rushed i More

by MacKenzie M Shepherd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie
Oct 18, 2024 -

DCH Subaru of Thousand Oaks responded

Hi MacKenzie, it's great to hear that Reggie made your car shopping experience smooth and transparent here at DCH Subaru of Thousand Oaks. Let us know if we can help with anything in the future. Enjoy your new ride!

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