DCH Subaru of Thousand Oaks

Everyone I've dealt with at the dealership are very nice, knowledgeable, and not pushy. knowledgeable, and not pushy. More

The dealership is great! ! The staff was very friendly!! Service advisor Jasmin is amazing!! Definitely coming back again!! ! The staff was very friendly!! Service advisor Jasmin is amazing!! Definitely coming back again!! More

I’ve been dealing with DCH Subaru for almost a decade now between buying three cars from them and I have nothing but great service. And Reggie Morrison who is helped me for the last two cars he’s been nothin between buying three cars from them and I have nothing but great service. And Reggie Morrison who is helped me for the last two cars he’s been nothing but amazing… he held my hands through the whole experience and especially I was started six months ago with a low credit score and I built myself back up and he helped get the deal through. Not to mention the wonderful manager I don’t remember his name, but he was very nice and forthcoming. And Chad the new finance guy who just had started. It was his second day and he was nothing but charming and apologetic because he didn’t know the systems but he made it a great experience. I give DCH Subaru a 10😊 More

I love Subaru, everyone who works there is awesome. The only place I see for improvement is the appointment system. You offer service appointments but don't seem to have enough mechanics to service the The only place I see for improvement is the appointment system. You offer service appointments but don't seem to have enough mechanics to service the amount of people you take appointments for. It took over 3 hours for my oil change. I said I would wait because it was supposed to take an hour and a half, 2 hours at most. Three + hours is way too long to wait. Otherwise everything was amazing. More

They told me it would be 90 minutes but it more like 45 minutes. No problems staff friendly and quick turnaround minutes. No problems staff friendly and quick turnaround More

From sales to driving our new car off the lot while dogs are surfing in the parking lot our car buying experience was very good. Car buying still seems to take longer than it should but that seems true for are surfing in the parking lot our car buying experience was very good. Car buying still seems to take longer than it should but that seems true for all dealers. We love our new all electric Subaru Solterra. More

We had a good experience there. Everyone was friendly and the process went smoothly. I would recommend to others. Everyone was friendly and the process went smoothly. I would recommend to others. More

My issues with the car were taken care of quickly and much appreciated, all concerns were addressed. Christina is a very competent and thorough Service Manager I look forward to working with her in the much appreciated, all concerns were addressed. Christina is a very competent and thorough Service Manager I look forward to working with her in the future with any concerns on my car as I know she will make me smile. I have in the past had issues with a previous Service Manager that caused me to stop coming there. After working with Christina I have decided to come back!!! She is a positive credit to DCH. Thank You More

Everyone that I have dealt with at the dealership have been professional, courteous and prompt. been professional, courteous and prompt. More

Reggie was amazing! Extremely helpful and made us feel very comfortable. It was a very welcoming and low pressure environment. Extremely helpful and made us feel very comfortable. It was a very welcoming and low pressure environment. More