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DCH Subaru of Thousand Oaks

Thousand Oaks, CA

4.8
246 Reviews

3725 Auto Mall Drive

Thousand Oaks, CA

91362

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246 Reviews of DCH Subaru of Thousand Oaks

November 01, 2024

Fantastic customer service I would highly recommend them . Very professional Very honest I have bought over several years. Several cars from them Proud to be a loyal customer More

by Alan E
Workmanship
Recommend Dealer
Yes
Employees Worked With
The whole service Department
Nov 04, 2024 -

DCH Subaru of Thousand Oaks responded

Alan, thank you for your loyalty and kind words about DCH Subaru of Thousand Oaks! We're delighted to know you've had consistently positive experiences with us. Looking forward to serving you again in the future!

November 01, 2024

Grant was friendly informative and experienced in his work. It was nice getting an Uber ride home. The car looked clean. Thanks for the car wash! More

by ckdohrmann
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Marquez
Nov 04, 2024 -

DCH Subaru of Thousand Oaks responded

Ckdohrmann, we're delighted to hear that Grant provided you with a great experience at DCH Subaru of Thousand Oaks. Enjoy your clean car and the convenience of our services!

October 31, 2024

I love going to this dealership because the service advisors are very helpful and professional. Outstanding Service! Keep up the great work. 👍 More

by Panday531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin
Oct 31, 2024 -

DCH Subaru of Thousand Oaks responded

Thank you for the fantastic feedback! We're delighted to hear that our service advisors at DCH Subaru of Thousand Oaks have been helpful and professional. We appreciate your support and look forward to serving you again!

October 31, 2024

The service provider was knowledgeable, giving the appropriate advice, recommendations and treating the customer with dignity and respect. Her advice was taken in consideration and I added additional More

by Magry936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine…
Oct 31, 2024 -

DCH Subaru of Thousand Oaks responded

Magry936, we're delighted to hear that Jasmine provided you with such knowledgeable and respectful service at DCH Subaru of Thousand Oaks. We'll make sure she knows about your kind words! Thanks for choosing us!

October 30, 2024

Grant and team are so helpful, informative and honest! I really appreciate them consulting me on the services needed and then being so quick to get me the car back. Incredible team! More

by Kristadthompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant (service advisor)
Oct 31, 2024 -

DCH Subaru of Thousand Oaks responded

Kristadthompson, thank you for recognizing Grant and the team at DCH Subaru of Thousand Oaks! We're delighted to hear they provided helpful and honest service. We appreciate your support!

October 29, 2024

Jasmin was really amazing and helpful. I’m deftly looking forward to stay a DCH customer. More

by germano assuncao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin
Oct 30, 2024 -

DCH Subaru of Thousand Oaks responded

Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at DCH Subaru of Thousand Oaks!

October 28, 2024

I came for an oil change. Grant was friendly and efficient. I had everything done, including the complementary Car Wash within the timeframe he told me. More

by vivmay77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
Oct 28, 2024 -

DCH Subaru of Thousand Oaks responded

Vivmay77, we're delighted to hear that Grant provided efficient service during your visit at DCH Subaru of Thousand Oaks. Thanks for sharing your experience with us!

October 27, 2024

Excellent service. Very personable. Service manger Juan is the best!! Very thorough. Explains everything. He is kind & caring! Thanks!! More

by Sjm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan, service manager
Oct 28, 2024 -

DCH Subaru of Thousand Oaks responded

Thank you for the fantastic feedback! We're delighted to hear that Juan and our team at DCH Subaru of Thousand Oaks provided such excellent service. We appreciate your support and look forward to serving you again in the future!

October 27, 2024

We really enjoy our experience at DCH. They are very accommodating with our schedule. They got me out quick. I feel that my time is respected and the job is done well. More

by wagners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin
Oct 28, 2024 -

DCH Subaru of Thousand Oaks responded

We're delighted to hear that your experience at DCH Subaru of Thousand Oaks was enjoyable and efficient! Our team always aims to respect our customers' time while providing top-notch service. Thank you for choosing us!

October 26, 2024

I already sent a review, I had good service. Thank you. It helps when you have a good service person More

by D.alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jazmin
Oct 28, 2024 -

DCH Subaru of Thousand Oaks responded

We are happy to hear from you, D.ALEXANDER. Thank you for the great review of DCH Subaru of Thousand Oaks!

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