DCH Subaru of Thousand Oaks

I appreciate the relaxed, no pressure atmosphere. Kevin responded quickly to my original email with a phone call. Then Heath took the lead in handling my entire purchase and went out of his way to m Kevin responded quickly to my original email with a phone call. Then Heath took the lead in handling my entire purchase and went out of his way to make sure I got what I wanted. Kevin followed up to be sure everything was going smoothly. Overall a pleasant experience and I would definitely go back there even though the dealership is 50 miles from my home. More

I appreciate the effort the dealership makes in keeping the customer informed. The waiting room is delightful and demonstrates that the dealership cares about the customers and their families. the customer informed. The waiting room is delightful and demonstrates that the dealership cares about the customers and their families. More

Excellent regular maintenance. Service rep who checked me in and out was great! Comfortable waiting room Service rep who checked me in and out was great! Comfortable waiting room More

Everyone is friendly and helpful. They went above and beyond to make sure I was satisfied with my service experience. They went above and beyond to make sure I was satisfied with my service experience. More

The service department kept me updated and worked with Subaru Customer Care to get me assistance with a major repair. I recommend taking your Subaru here for service. Subaru Customer Care to get me assistance with a major repair. I recommend taking your Subaru here for service. More

The attendant assigned to me was very friendly and courteous. He was accurate about the work that needed to be done and was a pleasure to interact with him. courteous. He was accurate about the work that needed to be done and was a pleasure to interact with him. More

Super helpful and thoughtful of the consumer. Took great care of me. I would definitely recommend to friends and family. Took great care of me. I would definitely recommend to friends and family. More

The dealership service department is great. They don’t push work that isn’t necessary, and they really seem to care about the customer. They keep you informed and break down what’s going on wi They don’t push work that isn’t necessary, and they really seem to care about the customer. They keep you informed and break down what’s going on with your car. More

Easiest car purchase ever. . I walked in and everything ready and exactly as promised. Reggie was the best. Then he called a few days later to make sure I was happy. I would sen . I walked in and everything ready and exactly as promised. Reggie was the best. Then he called a few days later to make sure I was happy. I would send anyone wanting a Subaru to him. Victor the manager was great. All of their suggestions worked to MY benefit. No hassle in finance with Nico. he was not pushy and got me going promptly. A great organization. More

Everything was fine. Service advisor kept me informed. I waited for my service to be completed and the customer lounge was comfortable to wait for car. Service advisor kept me informed. I waited for my service to be completed and the customer lounge was comfortable to wait for car. More