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DCH Subaru of Thousand Oaks

Thousand Oaks, CA

4.8
246 Reviews
Call Dealership (850) 367-5295

3725 Auto Mall Drive

Thousand Oaks, CA

91362

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246 Reviews of DCH Subaru of Thousand Oaks

October 02, 2024

It was a good experience. Everybody was very professional with no real issues when there was an issue it was resolved and taken care of. More

by Ianmacleodtheonlyoneian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah
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Oct 02, 2024 -

DCH Subaru of Thousand Oaks responded

Thank you for sharing your experience! We're glad to hear our team at DCH Subaru of Thousand Oaks was professional and resolved any issues promptly. We appreciate your feedback!

October 02, 2024

Juan was great! Came in for an oil change and got car washed. Very professional employee. More

by Seanbriody01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Alvarez
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Oct 03, 2024 -

DCH Subaru of Thousand Oaks responded

Seanbriody01, thanks so much for the 5-star review of DCH Subaru of Thousand Oaks! We hope to serve you again one day.

October 01, 2024

Had a great experience with Mathias. He was a joy to work with and made my car buying experience very easy. More

by Trevor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathias
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Oct 01, 2024 -

DCH Subaru of Thousand Oaks responded

Trevor, we're delighted to hear that Mathias made your car-buying experience easy and enjoyable at DCH Subaru of Thousand Oaks. Thanks for sharing!

September 28, 2024

Extremely friendly sales staff, great customer service and hassle free buying. Everyone went above and beyond our expectations. More

by armando.sanchez1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor and Mateo
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Sep 30, 2024 -

DCH Subaru of Thousand Oaks responded

Armando, we're delighted to hear that our team at DCH Subaru of Thousand Oaks exceeded your expectations with their friendly service and hassle-free buying experience. Thanks for the positive feedback!

September 26, 2024

Staff is friendly but sales people don't have as much information as I would like them to. More

by felicityzavala
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mikeanthony
Report | Print
Sep 27, 2024 -

DCH Subaru of Thousand Oaks responded

Hi Felicity, While we are happy to hear our team was friendly, I apologize to hear you have questions that still need answered. I'd be happy to speak with you. Please reach out to me when the time allows. Victor Spencer - Sales Desk Manager - victorspencer@lithia.com

September 25, 2024

The staff at Subaru of Thousand Oaks was friendly, curtious, helpful, and patient. They made the purchase process easy. More

by Nat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Toosi, Maria Carton
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Sep 25, 2024 -

DCH Subaru of Thousand Oaks responded

Nat, we're delighted to hear that our team at DCH Subaru of Thousand Oaks made your purchase process smooth and enjoyable. Thanks for the kind words!

September 25, 2024

Staff excellent. Especially Ron. Clean well organized and friendly. Victor and Mike Anthony also. Thanks More

by Paulpap
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron, Mike, victor
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Sep 26, 2024 -

DCH Subaru of Thousand Oaks responded

Thank you for the kind words! We're delighted to hear that Ron, Victor, and Mike Anthony provided excellent service at DCH Subaru of Thousand Oaks. We appreciate your support!

September 24, 2024

The experience and the Subaru Thousand Oaks dealership was very pleasant. The staff is very helpful and friendly. More

by troykauffman32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heath
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Sep 24, 2024 -

DCH Subaru of Thousand Oaks responded

Troy, we're delighted to hear you had a pleasant experience with our team at DCH Subaru of Thousand Oaks. Thanks for the kind words!

September 21, 2024

Heath at Subaru made it easy everything was ready when i arrived and we were in and out of there within 2 hours which was what I asked forz More

by naalvarado
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heath
Report | Print
Sep 23, 2024 -

DCH Subaru of Thousand Oaks responded

Naalvarado, we're glad to hear Heath made your visit smooth and efficient at DCH Subaru of Thousand Oaks. Thanks for sharing your experience!

September 20, 2024

My service advisor was excellent. She was communicative and very nice. She kept me updated. More

by darelle.elizarde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin
Report | Print
Sep 20, 2024 -

DCH Subaru of Thousand Oaks responded

We appreciate your positive feedback, DARELLE.ELIZARDE. Thank you for your support of DCH Subaru of Thousand Oaks!

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