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DCH Subaru of Thousand Oaks

Thousand Oaks, CA

4.8
246 Reviews

3725 Auto Mall Drive

Thousand Oaks, CA

91362

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246 Reviews of DCH Subaru of Thousand Oaks

October 06, 2024

They took care of everything & found and corrected an issue I wasn't aware of More

by ginnyseely2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
She greeted when I arrived--I think her name was cChristine
Oct 07, 2024 -

DCH Subaru of Thousand Oaks responded

We are grateful to have you as a DCH Subaru of Thousand Oaks customer. Thank you, Ginnyseely2!

October 06, 2024

So family friendly. Our salesman was incredible and so helpful with the car AND making sure our kids were happy. They had everything you could want: drinks, snacks, toys More

by penuttpie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron
Oct 07, 2024 -

DCH Subaru of Thousand Oaks responded

We're delighted to hear that you and your family had such a positive experience at DCH Subaru of Thousand Oaks! It's great to know our team made everyone feel comfortable and well taken care of. Thank you for sharing this wonderful feedback with us!

October 06, 2024

The best! ! Great service & a user friendly system! Fast, efficient and convenient! Been coming here for 8 years, will continue to do so! More

by WME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Alvarez
Oct 07, 2024 -

DCH Subaru of Thousand Oaks responded

Thank you for your loyalty and kind words about DCH Subaru of Thousand Oaks! We're delighted to hear that our service and system have consistently met your expectations. Looking forward to many more years together!

October 06, 2024

Nice place to bring my Subaru. Service writer was extremely nice and to the point. Sadly did not by my car there. Was not in stock. But will always service it at Thousand Oaks Subi More

by mikeroessell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry do not remember names. Blonde lady service writer
Oct 07, 2024 -

DCH Subaru of Thousand Oaks responded

Mikeroessell, we're delighted to hear that you had a great experience with our service team at DCH Subaru of Thousand Oaks! We look forward to assisting you with any future needs and hope we can help when you're ready for your next purchase. Cheers!

October 06, 2024

JUAN ALVAREZ and the entire service department team are excellent! Top notch service and workmanship! More

by Serpach7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JUAN ALVAREZ
Oct 07, 2024 -

DCH Subaru of Thousand Oaks responded

Thank you for recognizing Juan Alvarez and our service team at DCH Subaru of Thousand Oaks! We're delighted to hear about your positive experience with us. We look forward to serving you again in the future!

October 05, 2024

Awesome people definitely will recommend my friends and family had the best experience purchasing a car! More

by habakkukhenderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kedar
Oct 07, 2024 -

DCH Subaru of Thousand Oaks responded

Habakkukhenderson, we're delighted to hear you had such a positive experience with us at DCH Subaru of Thousand Oaks! Thank you for recommending us to your friends and family. Enjoy your new car!

October 05, 2024

Friendly people nice and organized office and very relaxing waiting area and clean restrooms too. More

by Benedictdeguzman3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heath Parker
Oct 07, 2024 -

DCH Subaru of Thousand Oaks responded

Thank you for trusting DCH Subaru of Thousand Oaks with your business, Benedictdeguzman3! We hope to serve you again one day.

October 05, 2024

Great service. Jasmin was so helpful and courteous. Car was ready before the estimated time. More

by Stephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin
Oct 07, 2024 -

DCH Subaru of Thousand Oaks responded

Here at DCH Subaru of Thousand Oaks, we always value and appreciate our customers' feedback. Thank you, Stephen!

October 05, 2024

No muss no fuss. Great team, quick service and nice amenities. They don't try to sell you on a bunch of stuff you don't need and make sure you get as many freebies as More

by Holden Kessler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Alvarez
Oct 07, 2024 -

DCH Subaru of Thousand Oaks responded

Holden, we're delighted to hear that you enjoyed the straightforward service and amenities at DCH Subaru of Thousand Oaks. Thanks for the fantastic review!

October 04, 2024

My service apt with Jasmine was a very smooth visit. She kept me informed with the status of my appointment which was greatly appreciated as I needed to get back to Simi for another appointment. All wen More

by Jcirrinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Oct 04, 2024 -

DCH Subaru of Thousand Oaks responded

Jcirrinc, we're delighted to hear that Jasmine made your service appointment smooth and efficient at DCH Subaru of Thousand Oaks. Thank you for sharing your experience with us!

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