DCH Subaru of Thousand Oaks

I had an excellent experience at DCH Subaru of TO! The staff were incredibly kind and polite throughout my visit. They offered a convenient shuttle service to take me to work and picked me up when my The staff were incredibly kind and polite throughout my visit. They offered a convenient shuttle service to take me to work and picked me up when my car was ready. Juan, who checked my car in, was very helpful—he explained all the services performed and provided valuable feedback on my car's condition. Henrique, the shuttle driver, was also very friendly. Overall, I highly recommend this place for their exceptional service! And a shout out to Jasmine that helped us on our first visit (my bad. I should have provided a review sooner!). She was incredibly helpful and clear about all the services my car needed! More

used to go to another dealer but decided to try TO and glad i did! glad i did! More

Working with Jasmin Lawson was extremely comforting. She was accommodating, organized, and supportive. I am very unhappy with my Subaru Outback, however, and the danger I was placed in when the battery She was accommodating, organized, and supportive. I am very unhappy with my Subaru Outback, however, and the danger I was placed in when the battery failed after I had been driving for an hour. This problem is the subject of a class action lawsuit, and the battery should have been recalled.I will never buy another Subaru after my experience with the Outback. Again, Jasmin was fantastic, and it wasn't her fault that the battery failed. More

Jasmine was very helpful and friendly. Subaru takes very good care of its customers. They went all out with customer care for me. Thank you. Excellent job done. Subaru takes very good care of its customers. They went all out with customer care for me. Thank you. Excellent job done. More

Ron Toosi was amazing. So helpful and so kind. Best experience ever. Would definitely go back. So helpful and so kind. Best experience ever. Would definitely go back. More

Jasmine was so helpful, professional and considerate. I felt heard about my concerns of my car. She listened, made sure it was fixed, and luckily it was fixed within the same day. I felt heard about my concerns of my car. She listened, made sure it was fixed, and luckily it was fixed within the same day. More

I liked the dealership and I loved the salesman. He was so helpful and courteous He was so helpful and courteous More

Happy with the actual service. Problems with on line scheduling, no call backs when messages left for service advisors, waited over 20 min to get an advisor to pick up phone- no lu Problems with on line scheduling, no call backs when messages left for service advisors, waited over 20 min to get an advisor to pick up phone- no luck! More

From my first contact with Mike to picking up my new Legacy I found everyone involved made the process easy. They were honest and attentive. DCH Subaru is a top notch dealership. Car buying was actua Legacy I found everyone involved made the process easy. They were honest and attentive. DCH Subaru is a top notch dealership. Car buying was actually a pleasure. Thank you! More

Christine was extremely helpful and made the whole service process smooth, did an amazing job explaining recommended services. service process smooth, did an amazing job explaining recommended services. More