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DCH Honda of Mission Valley

San Diego, CA

4.8
603 Reviews

5812 Mission Gorge Rd

San Diego, CA

92120

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603 Reviews of DCH Honda of Mission Valley

August 14, 2019

Always great service Been taking my car to Mission Valley Honda for 12 years. Always great service. Friendly staff. Keeps you informed with the status of your car and cost More

by dkeais
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ana Valencia
Aug 15, 2019 -

DCH Honda of Mission Valley responded

We're very happy to see that our team got you in and out in no time. We work incredibly hard to provide our customers with an amazing car-service experience, and hearing feedback like yours is why we do it! Feel free to call or stop by if there is anything else we can do for you. Take care! Regards, Scott Bada Service Manager SBada@dchusa.com

August 13, 2019

Excellent Service I had a wonderful experience at DCH Honda. I was greeted by Tiger Elaster who showed me the Honda HR-V and before I knew it I was on a very informati More

by Susie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Hattox, Anthony Alonzo, Tiger Elaster
Aug 14, 2019 -

DCH Honda of Mission Valley responded

Hi Susie, Thank you so much for choosing us here at DCH Honda Mission Valley! Your 5-Star Review is much appreciated! We're thrilled to hear about how happy you left our dealership and we are so grateful to have you as part of our family. We'd like to congratulate you on your new Honda HR-V and should you ever have any questions, please don't hesitate to ask! Regards Jeff Chapin General Sales Manager jchapin@dchusa.com

August 01, 2019

Good People to work with. My wife an I did some comparative shopping so at three different times we dealt with Terence, Joyce and Alexander. All three were as pleasant as they More

by GRANDPAGLH
Recommend Dealer
Yes
Employees Worked With
Joyce Poblete , Axel Ambrosius , Alex Weiler, Tarence Coleman
Aug 02, 2019 -

DCH Honda of Mission Valley responded

Wow! We cannot thank you enough for your thoughtful review. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. We really appreciate your feedback and hope to see you back again soon! Regards Jeff Chapin General Sales Manager jchapin@dchusa.com

July 22, 2019

Excellent Service I received excellent attention by a crystal at service Dept. They promptly changed my oil, and did an inspection of my Honda, Pilot. The service fas More

by Elee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal
Jul 22, 2019 -

DCH Honda of Mission Valley responded

We are pleased to hear that you received nothing but the best here at DCH Honda of Mission Valley and we're happy that you went home happy! We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Regards Jeff Chapin General Sales Manager jchapin@dchusa.com

July 20, 2019

bought new car This was a comfortable experience. Tiger Easter showed mw two different models without pressuring to buy the more expensive one. Axel was also good in More

by dbjones0407
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Axel Ambrosius , Tiger Elaster
Jul 22, 2019 -

DCH Honda of Mission Valley responded

Thanks for the positive feedback! We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Tiger and Axel provided just that to you. Our sales and finance team work hard to keep our customers completely satisfied. Let us know if you have any questions! Regards Jeff Chapin General Sales Manager jchapin@dchusa.com

July 18, 2019

Excellent service . Courteous, thorough, prompt and with a smile. I came in late afternoon with a broken gear release button. The problem was fixed within an hour, the More

by Mademyday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph de la Cruz
Jul 18, 2019 -

DCH Honda of Mission Valley responded

Your opinion means the most to us. Thank you for this amazing review. We're thrilled to hear about how happy you left our dealership and we are so grateful to have you as part of our family. We look forward to doing business with you again in the future. Regards, Scott Bada Service Manager SBada@dchusa.com

July 17, 2019

Exceptional Experience with DCH Honda of Mission Valley I had been to too many new car dealership for the past 45 years and this is the first time I experienced where there is no sales pressure and not feel More

by Frank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Le, Alex Weiler
Jul 17, 2019 -

DCH Honda of Mission Valley responded

Hi Frank, We would like to thank you for this thoughtful 5-Star Review! We're pleased that John and Alex took such good care of you and made your experience so quick and painless! It's moments like these that make us so proud. We hope you're enjoying your new Honda Pilot and thank you for choosing DCH Honda Mission Valley! Regards Jeff Chapin General Sales Manager jchapin@dchusa.com

July 14, 2019

Good Customer Service It's our first time to lease a vehicle, Michael explain the details. He didn't leave us until the transaction and paper works were finished to be sure More

by Globe Trekker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Thaler, Derek Hattox
Jul 15, 2019 -

DCH Honda of Mission Valley responded

Words can’t describe how appreciative we are for your review! We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Michael and Derek provided just that to you. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Regards Jeff Chapin General Sales Manager jchapin@dchusa.com

July 10, 2019

most honest I have found! I have been dealing with DCH Honda ever since they took over from Penske who took over from Cush - so it has been 30+ years. I have always gotten goo More

by Trouble!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal in service and Susanna in cashier!!! both fabulous and always looking out for me!, Derek Hattox, Alex Weiler
Jul 10, 2019 -

DCH Honda of Mission Valley responded

Your loyalty has not gone unnoticed and we love having you as a member of our Family! Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Take care! Regards, Scott Bada Service Manager SBada@dchusa.com

July 10, 2019

Best service ever My service rep is Crystal - she is wonderful - cares about the cost to me, knows me when I show up, and makes sure my work is done as quickly as possi More

by Trouble!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal
Jul 10, 2019 -

DCH Honda of Mission Valley responded

We cannot thank you enough for taking the time to share your experience with us! You're family, so please feel free to let us know if you ever need anything. See you next time! Regards, Scott Bada Service Manager SBada@dchusa.com

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