DCH Honda of Mission Valley

Satisfied Friendly and efficient and quick. Left satisfied with no concerns or questions. Great service and product. Would recommend to friends and family. Happ Friendly and efficient and quick. Left satisfied with no concerns or questions. Great service and product. Would recommend to friends and family. Happy to be a customer here. More

Great customer service The sales team has a unique skill when negotiating with their customer, I never fell pressure to buy or force to make a decision towards any vehicle. The sales team has a unique skill when negotiating with their customer, I never fell pressure to buy or force to make a decision towards any vehicle. I purchase my new car at my pace. I will highly recommend this dealership to friends and coworkers looking for car. Specially Jim, great human being that treat me with a lot of respect. More

Exactly what service should be! From start to finish the experience was perfect, I couldn’t be happier. I would recommend them to all my friends and family. Thank you! From start to finish the experience was perfect, I couldn’t be happier. I would recommend them to all my friends and family. Thank you! More

Friendly, quick services All the staff at DCH Honda is friendly and very helpful. The services and sales are so reliable and they know what they are talking about to assist. All the staff at DCH Honda is friendly and very helpful. The services and sales are so reliable and they know what they are talking about to assist. More

Stress Free Purchase This is the second car I purchased with DCH Honda through the Costco Auto program. We came back to purchase it at Mission Valley DCH because of our gr This is the second car I purchased with DCH Honda through the Costco Auto program. We came back to purchase it at Mission Valley DCH because of our great experience with Derek Hattox. He has since moved to the finance department, so I had to purchase the car with a sales associate. Dianne Gomez helped us purchase my new car. She happily gave me an accurate quote over the phone and explained the program. When we arrived she was getting my car ready for me. She was very thorough with the paperwork and she also has a great personality. There was no rush to send us off and attend to the next customer. Darrel Hattox completed the financial portion of the transaction. He is very knowledgeable and there was no pressure to purchase any add ons I did not want. They do have a lifetime oil change that is a real cost savings to the consumer for around $550, not a bad deal for 2 oil changes a year. Dianne and Derek made a stressful situation pleasant. I enjoyed the entire process because of their transparency, honesty, and loyalty to their company and customers. Attention Costco members that want to use the Auto Program: Please Note: In total I contacted 2 Honda dealers about the Costco Auto Program. Each dealer negotiates with Costco monthly on discount price they are willing to take off of the car, so if you use the program shop around. DCH Honda took $1,000 off and the other dealer in National City took $100 off and no discount for dealer add ons... yikes! Do your homework. More

Great service , the service rep, Anthony that worked with me kept me informed and took care of me and my car. Anthony answered all my questions. , the service rep, Anthony that worked with me kept me informed and took care of me and my car. Anthony answered all my questions. More

DCH HONDA of Mission Valley is Great!! Crystal Alcaide is the best!!! Crystal is so friendly & courteous. I always look forward to having Crystal Alcaide as my Service Advisor since she is Crystal Alcaide is the best!!! Crystal is so friendly & courteous. I always look forward to having Crystal Alcaide as my Service Advisor since she is so thorough and knowledgeable! Thank you so much Crystal for your professionalism and positive demeanor too. More

Fast abd great service! Check in and out was quick and the service was great! Eric explained my service and future recommendations. I was in and out within an hour Check in and out was quick and the service was great! Eric explained my service and future recommendations. I was in and out within an hour More

Fantastic place & great customer service! John Le took the time to give me all the information about the 2019 Honda Pilot Ex! He answered all my questions. He was never pushy and I like that. John Le took the time to give me all the information about the 2019 Honda Pilot Ex! He answered all my questions. He was never pushy and I like that. I don't like getting pressured. He even took the time to take me to the back to see the different colors of the vehicles and make sure I knew how everything worked and was set up properly as far as connecting the blue tooth with my phone, etc. I highly recommend John Le. I ended up getting a brand new car that I LOVE and can afford. More

Costco Auto Buying Program Was referred to DCH Honda by Costco's Auto Buying Program. Was contacted the following day by Tony. John Le is very helpful, informative and professio Was referred to DCH Honda by Costco's Auto Buying Program. Was contacted the following day by Tony. John Le is very helpful, informative and professional. Since it has been over 10+ years since I purchased a vehicle, Jon was extremely patient and answered all the myriad questions my husband and I had. Thanks again Jon. We truly appreciate your time and effort in making this a seamless car buying experience. More