DCH Honda of Mission Valley

Great Customer Service We had a great experience purchasing our certified used Honda Odyssey from DCH Honda. They provided us fabulous customer service and went out of their We had a great experience purchasing our certified used Honda Odyssey from DCH Honda. They provided us fabulous customer service and went out of their way to make sure we felt that we were getting the best deal possible. More

Easy and efficient I arrived at the scheduled time. I was seen by intake immediately. Within 5 minutes the service clerk verified my maintenance request -- standard f I arrived at the scheduled time. I was seen by intake immediately. Within 5 minutes the service clerk verified my maintenance request -- standard first maintenance. Then 45 minutes later as promised, the maintenance was done, complete with car wash, and I was ready to go. More

Love Catching People Doing Things Right It's always a joy and so refreshing to catch people doing things right. The three members of the DCH Honda of Mission Valley family who served me in t It's always a joy and so refreshing to catch people doing things right. The three members of the DCH Honda of Mission Valley family who served me in the process of purchasing my car recently each went well above and beyond in Delivering Customer Happiness to me, each with a huge, warm, genuine smile. Isaiah Owensby was the consummate sales professional, maintaining a friendly, informative, helpful stance from start to finish and even after the sale. His relationship-building skills are impeccable and are a great differentiator. Shanel Lopez not only got me better financing terms than I thought would currently be available to me but was able to utilize professional relationships she has established and nurtured among funding source colleagues to secure even better terms...on her own initiative! Daniel Dees in the service department immediately made it very clear he would accommodate my schedule and requirements right away, putting me at the head of the line, to correct a part that needed replacement that malfunctioned as I drove home two days earlier on the day I bought the car. It is obvious that this dealership attracts people who truly want to serve, and are really great at doing that. I sensed it as I walked into the showroom. This culture is established in any organization from the top down, so kudos to the general manager, Peter Robertshaw. My coming to this dealership was not especially a conscious selection. However, I couldn't be happier that it's turned out this way. Looking forward to a long, mutually beneficial relationship, and letting my circle of friends, acquaintances, colleagues, and anyone who reads these reviews know what a great place DCH Honda of Mission Valley is. With much gratitude, Paulette Ensign More

Looking to lease a vehicle John Le was very attentive and respectful when we came here with my wife to lease a car. He explained all our options and was very transparent through John Le was very attentive and respectful when we came here with my wife to lease a car. He explained all our options and was very transparent throughout the whole process. We did not feel pressured to make a decision and John worked hard to get us what we needed. We were very satisfied with the excellent service and will definitely come back in the future. More

Schedule maintenance The staff understand the meaning of customer satisfaction. And they achieve it! All my concerns in addition to the scheduled maintenance were addresse The staff understand the meaning of customer satisfaction. And they achieve it! All my concerns in addition to the scheduled maintenance were addressed to my satisfaction. More

Amazing Service , every time. I only bring my car to DCH Honda of mission valley because of the great service that I receive here. Ryan is an all star employee. He go , every time. I only bring my car to DCH Honda of mission valley because of the great service that I receive here. Ryan is an all star employee. He goes out of his way to make sure that I'm in and out quickly and get a free car wash before I leave. Yesterday I went in for an oil change and it was past 5pm, but he still got me in and taken care of. Thanks Ryan! You're the best. Not sure why his name isn't on the employees to recognize list on this review .. I just clicked on a random person in order for it to let me submit. More

Friendly service Daniel, as always, was very helpful. He always remembers what's been going on with my car and let's me know what may be needed in the future. Since Daniel, as always, was very helpful. He always remembers what's been going on with my car and let's me know what may be needed in the future. Since my car is nearly 10 years old, I want to maintain the car and keep it going for a few more years. I appreciate his professional manner. More

Excellent Experience It was a stress free purchase and was great from start to finish. Tony not only was helpful but he made sure that once I made a decision it didn't tak It was a stress free purchase and was great from start to finish. Tony not only was helpful but he made sure that once I made a decision it didn't take too long for the paperwork. More

Helpful dealership Tony Maldonado was a great help in assisting me with leasing a new Honda Accord. He went out of his way to make sure my experience was stress free. Tony Maldonado was a great help in assisting me with leasing a new Honda Accord. He went out of his way to make sure my experience was stress free. Highly recommend. More

Best place to buy a Honda You need to stop by if you want a new Honda. They have a great team here. Trust me your in good hands. Ask for Isaiah he will get you an awesome deal You need to stop by if you want a new Honda. They have a great team here. Trust me your in good hands. Ask for Isaiah he will get you an awesome deal and have him pair you which Lynn when it time to speak to someone in finance. More