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DCH Honda of Mission Valley

San Diego, CA

4.8
575 Reviews

5812 Mission Gorge Rd

San Diego, CA

92120

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575 Reviews of DCH Honda of Mission Valley

July 10, 2019

most honest I have found! I have been dealing with DCH Honda ever since they took over from Penske who took over from Cush - so it has been 30+ years. I have always gotten goo More

by Trouble!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal in service and Susanna in cashier!!! both fabulous and always looking out for me!, Derek Hattox, Alex Weiler
Jul 10, 2019 -

DCH Honda of Mission Valley responded

Your loyalty has not gone unnoticed and we love having you as a member of our Family! Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Take care! Regards, Scott Bada Service Manager SBada@dchusa.com

July 10, 2019

Best service ever My service rep is Crystal - she is wonderful - cares about the cost to me, knows me when I show up, and makes sure my work is done as quickly as possi More

by Trouble!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal
Jul 10, 2019 -

DCH Honda of Mission Valley responded

We cannot thank you enough for taking the time to share your experience with us! You're family, so please feel free to let us know if you ever need anything. See you next time! Regards, Scott Bada Service Manager SBada@dchusa.com

July 10, 2019

Honda Whisperer I am never disappointed because Omar always takes great care of my car & provides excellent customer service & knowledge of what my car needs and requ More

by Mr Traveler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Atilano
Jul 10, 2019 -

DCH Honda of Mission Valley responded

Your review is why we do what we do. Thank you so much for reaching out to us. If you ever need anything, feel free to stop by and see us again! Thanks so much! Regards, Scott Bada Service Manager SBada@dchusa.com

July 04, 2019

Regular service. Regular service on my Honda Pilot. I arrived early and service advisor Crystal had me in and out in under an hour. Have always had good service and More

by ctorbann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal
Jul 05, 2019 -

DCH Honda of Mission Valley responded

We couldn't be more grateful that you took the time to write this review about your last visit with us! It was a pleasure to hear that Crystal helped make your car-service experience both enjoyable and easy! We strive to deliver customer satisfaction and are truly proud to know that we could do that for you. Regards, Scott Bada Service Manager SBada@dchusa.com

June 27, 2019

Considerate & most helpful My husband and I are elderly. It is such a pleasure to do business with Honda's service department. They are very understanding, considerate, and he More

by Jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I did not remember the names
Jun 28, 2019 -

DCH Honda of Mission Valley responded

Hi Jerry, We love having you and your husband as valued customers and we appreciate you taking the time to share this review. We hope all is well and hope to see you here again soon. Regards, Scott Bada Service Manager SBada@dchusa.com

June 27, 2019

Amazing service 3rd time I’ve brought my 2017 Accord here for regular scheduled maintenance. I’ve always received professional and customer friendly service. Car is a More

by Rich.s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Schaffer, Erik Gomez, Sergio Chavarria
Jun 27, 2019 -

DCH Honda of Mission Valley responded

Hi Rich, Thanks for your continued support. We're glad you like our updated waiting area and can't wait to see you here at your next service visit. Regards, Scott Bada Service Manager SBada@dchusa.com

June 16, 2019

Trusted In my 18 years of service at this dealer, the diagnosis is always right on; The job is done right the first time, every time without having to make a More

by Pastor Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Schaffer
Jun 18, 2019 -

DCH Honda of Mission Valley responded

Hi Jim, Your loyalty has not gone unnoticed and we love having you as a member of our DCH Honda of Mission Valley Family! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Regards, Scott Bada Service Manager SBada@dchusa.com

June 10, 2019

Excellent Service Erik was very clear about what would be done to my car, and the service was finished ahead of the quoted time. I highly recommend this service center. More

by dpodschun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Gomez
Jun 10, 2019 -

DCH Honda of Mission Valley responded

Thanks for taking the time to share your experience with us! We couldn't be happier to see that Eric went above and beyond to provide you with a quality experience. You know you're always welcome to come back to see us anytime you want! Thanks so much again! Regards, Scott Bada Service Manager SBada@dchusa.com

June 05, 2019

Well done Easy going and professional all around. Very comfortable place to wait for service. Would return and also recommend. They even washed my car which is More

by Janis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
It is spelled Erik, not Eric. , Erik Gomez
Jun 05, 2019 -

DCH Honda of Mission Valley responded

Hi Janis, We want you to know how much we value your generous 5-star review! We enjoy hearing that our team is working hard and our guests are leaving with a smile on their face. Regards, Scott Bada Service Manager SBada@dchusa.com

May 31, 2019

Service excellence My service advisor - Pablo Flores was excellent !! He was so professional and listened to my concerns. I was very satisfied with my service. Thank y More

by maddy22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo Flores
Jun 03, 2019 -

DCH Honda of Mission Valley responded

Hi Maddy, Your review is why we do what we do. Thank you so much for reaching out to us. Pablo is a valued member of our team over here at DCH Honda of Mission Valley, and we're thrilled to hear he was able to take such great care of you. We look forward to doing business with you again in the future. Regards, Scott Bada Service Manager SBada@dchusa.com

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