
DCH Honda of Mission Valley
San Diego, CA
Filter Reviews by Keyword
By Type
603 Reviews of DCH Honda of Mission Valley
Highly recommend DCH Honda! The Salesman I dealt with, Bijan Mirfakharai, was very easy to work with and answered all my questions and concerns promptly. I got exactly the car I The Salesman I dealt with, Bijan Mirfakharai, was very easy to work with and answered all my questions and concerns promptly. I got exactly the car I wanted in the right color and the best price among several local Honda dealerships. Both he and Saad Shammas made the buying process easy and stress-free. Next time I buy a Honda, I'll be coming back to DCH. More
Service Department Great service. Very friendly and accommodating to my needs. Going out of the way to make me important. Will recommend this place to all my friends. Great service. Very friendly and accommodating to my needs. Going out of the way to make me important. Will recommend this place to all my friends. More
Low Tire Pressure The icon came on the dash notifying us that the tires needed air. We added air to the specs stated on the tire and thereby overfilled the tire! Also The icon came on the dash notifying us that the tires needed air. We added air to the specs stated on the tire and thereby overfilled the tire! Also didn't know that the dash board alerts needed to be recalibrated to disappear. DCH reset tire pressure to the specs listed on the vehicle's door and reset the dash notice. And did so at no charge., Thank you DCH! More
Wheel well issue and outstanding and timely repairs On a Thursday Afternoon the left front wheel well liner slipped down and was rubbing on the wheel and the road. I was able to limp home and called to On a Thursday Afternoon the left front wheel well liner slipped down and was rubbing on the wheel and the road. I was able to limp home and called to make an appointment. I got right in for the next morning and dropped it off with Crystal. She was very helpful and told me that once they got the car up in the air she could give me an idea of cost. She also recommended some regular maintenance that should/could be done while it was there. She didn’t pressure me to do anything beyond what was needed and kept me in the loop as far as estimated costs and timeline. It is hard to be without your car but the repairs were done before noon on Saturday and the people at DCH Honda made me feel very welcomed. I try to do all my maintenance with them and it is great to have then in the neighborhood. Thanks. More
Great guys. Great team. These guys have excellent customer service. I would definitely work with them again. From my inquiries online to working with them in person, it was t These guys have excellent customer service. I would definitely work with them again. From my inquiries online to working with them in person, it was top notch every step of the way. More
Efficient The service was good and efficient. I wish I had been reminded about discounts available though. While paying our bill my wife asked if I used any c The service was good and efficient. I wish I had been reminded about discounts available though. While paying our bill my wife asked if I used any coupons, which we usually do. But this time I forgot to check. The cashier heard her and said "Do you belong to Costco?" I said yes. She said, "wait a moment then. I will recalculate your bill taking into account a Costco discount." This is the first time I ever had a Costco discount at a Honda Dealer so I was unaware I was eligible. Due to this fortuitous comment by my wife and the diligence of the cashier, we received a $72 discount. I was very pleased about that but wish I had known sooner. I almost paid the bill without the discount. That would have been unfortunate. Somehow, I think I should not have needed to ask about discounts. It would be very helpful if the dealership employees would ask before charging the full price. I hope you can take this suggestion seriously. More
Car inspection Anthony Shaffer took very good care of my Honda Element good service my car was in and out in less than 30 minutes and even a free car wash!! Thanks Anthony Shaffer took very good care of my Honda Element good service my car was in and out in less than 30 minutes and even a free car wash!! Thanks man !! More
Excellent Service The process of getting an oil change and tire rotation without an appointment was fast, convenient, and the staff were very friendly (especially at 6: The process of getting an oil change and tire rotation without an appointment was fast, convenient, and the staff were very friendly (especially at 6:45am on a Saturday)! Eric in the service department was very helpful and thoroughly explained everything before and after my service was complete! The waiting area was comfortable, clean, and yes- I ate the free popcorn for breakfast! Would highly recommend DCH Honda Mission Valley! More
Good service. Joseph was my service writer. He was very respectful and professional. He kept me informed of the status. I did want to comment on the cashier. U Joseph was my service writer. He was very respectful and professional. He kept me informed of the status. I did want to comment on the cashier. Unfortunately she is not as professional as the cashier I have worked with in the past. She was socializing with other workers when I went to the desk. And instead of giving me her full attention right away she completed her socializing before she gave me her full attention. Also I didn't appreciate her lack of discretion when she announced very loudly the total for my bill.. I would appreciate more some discretion and respect for my privacy. More
Great dealership all around We purchased our van at this dealership the sales department was great, they explained everything clearly and got me a better deal than I could have e We purchased our van at this dealership the sales department was great, they explained everything clearly and got me a better deal than I could have ever expected. The whole process was great. We also take our car to service, and they always do a great job. They explain in detail what is being done and what its going to cost (you can select if you want to have it done there or somewhere else). Prices are great and the waiting room is clean and comfortable. No complaints here. More