DCH Honda of Mission Valley

Great service department! I brought my car in for an oil change and for some concerns regarding road vibration. The technician took my car on several road tests and deemed that I brought my car in for an oil change and for some concerns regarding road vibration. The technician took my car on several road tests and deemed that there was no issue. I had recently bought new tires and was likely not used to the feel yet. No charge for the diagnostic fee, just the oil change. It’s great knowing this shop won’t push repairs on components that don’t actually need it! More

Excellent service My daughter bought her first (used) car, a Honda Civic LX advertised on cars.com, working with Dianne and her manager, and Derek helping with finances My daughter bought her first (used) car, a Honda Civic LX advertised on cars.com, working with Dianne and her manager, and Derek helping with finances. I was worried about how she might be treated, recalling some of my own experiences. But from start to finish, working with my daughter in person and me long-distance on the phone, Dianne was wonderful: helpful, efficient, and kind. My daughter told me afterwards how nice everyone had been to her. I was so impressed by the ethics of this team. The car we wanted had just increased in price that day by $1,000 but when my daughter showed an email from me that I had sent the day before, with the lower price mentioned, Dianne and her manager immediately gave us the price we had seen on cars.com. I was so relieved! And when it came to selling the various insurance products, I was informed about everything but not unduly pressured. I was treated with understanding and respect. A friend of mine who had just purchased a used car for her daughter warned me what to expect based on her experience at a different dealership and city, so it was a great pleasure to have such a positive experience myself. It was time-consuming to arrange the financing etc by phone but everyone was very patient. The car we got was a very good deal and I give this dealership my highest recommendation. More

Always great service Been taking my car to Mission Valley Honda for 12 years. Always great service. Friendly staff. Keeps you informed with the status of your car and cost Been taking my car to Mission Valley Honda for 12 years. Always great service. Friendly staff. Keeps you informed with the status of your car and costs. Highly recommend. More

Excellent Service I had a wonderful experience at DCH Honda. I was greeted by Tiger Elaster who showed me the Honda HR-V and before I knew it I was on a very informati I had a wonderful experience at DCH Honda. I was greeted by Tiger Elaster who showed me the Honda HR-V and before I knew it I was on a very informative test drive. The following day, I interacted with Anthony Alonzo via email who set me up with an appointment in finance. I showed up at DCH with my soon to be Honda freshly detailed with a sold sign in window :) I was given a warm welcome by Anthony and Tiger and was introduced to Derek Hattox in finance. I expressed to Anthony that i was in bit of a time crunch, he said no problem we will have you out of here in less than an hour. Derek told me he would have me in and out of his office in 15 minutes, which I thought to myself NO Way, as I have been down this road before. Well, needless to say I sat in his office, signed all my paperwork and was out the door in 15 minutes just like he promised. Within 45 minutes from walking through the door of DCH, I was on the road in my new Honda HR-V. I couldn't be more happy with DCH and the wonderful people like Tiger, Anthony and Derek. I will recommend my family and friends and anyone who is looking for an excellent car buying experience. More

Good People to work with. My wife an I did some comparative shopping so at three different times we dealt with Terence, Joyce and Alexander. All three were as pleasant as they My wife an I did some comparative shopping so at three different times we dealt with Terence, Joyce and Alexander. All three were as pleasant as they could be, there was no pressure or hype, just plain talk, fact based, appropriate, and helpful. If you want to buy a Honda, there is no better place than DCH. More

Excellent Service I received excellent attention by a crystal at service Dept. They promptly changed my oil, and did an inspection of my Honda, Pilot. The service fas I received excellent attention by a crystal at service Dept. They promptly changed my oil, and did an inspection of my Honda, Pilot. The service fast. I highly recommend Honda of Mission Valley More

bought new car This was a comfortable experience. Tiger Easter showed mw two different models without pressuring to buy the more expensive one. Axel was also good in This was a comfortable experience. Tiger Easter showed mw two different models without pressuring to buy the more expensive one. Axel was also good in explaining the financing. More

Excellent service . Courteous, thorough, prompt and with a smile. I came in late afternoon with a broken gear release button. The problem was fixed within an hour, the . Courteous, thorough, prompt and with a smile. I came in late afternoon with a broken gear release button. The problem was fixed within an hour, the car washed, and I was back on the road. Made my day. More

Exceptional Experience with DCH Honda of Mission Valley I had been to too many new car dealership for the past 45 years and this is the first time I experienced where there is no sales pressure and not feel I had been to too many new car dealership for the past 45 years and this is the first time I experienced where there is no sales pressure and not feeling intimidated by the sales people. The atmosphere is so relax and me and my wife enjoyed our dealings with John Le & Alex Weiler. Although the showroom is smaller than a typical dealership, I like the atmosphere, the sales staff attires are casual or semi formal that gives you the feeling of trust not like other dealership where you meet the sales people with a three piece suit & tie that create an atmosphere that this salesman will going to rip you off. John Le is easy to deal with, he exceeded my expectation regarding the price of the car and he spend a lot of time explaining all the features of the Honda Pilot SUV. He is very polite and patience. Alex is also polite and patience, he spend extra time to help us finding the right color without hesitation. I cannot think of any negative things to say about John & Alex and DCH Honda. I will definitely recommend this dealership with my relatives and friends. For sure, I will recommend John and Alex. The amount of time to complete the deal is very short as compared with other dealership. If you check Auto Trader, DCH Honda of San Diego have the better price in Southern CA. Their pricing is very trustworthy and I did not noticed any deceptive pricing. I will share my experience through Yelp so that the public will know where to find good deal and trustworthy sales people. Thanks a lot John Le & Alex Weiler, I am very satisfied dealing with you guys. For sure, my wife will enjoy her new Honda Pilot for her 64th Birthday this Saturday. More

Good Customer Service It's our first time to lease a vehicle, Michael explain the details. He didn't leave us until the transaction and paper works were finished to be sure It's our first time to lease a vehicle, Michael explain the details. He didn't leave us until the transaction and paper works were finished to be sure we are taken care of. His a pleasant person and give his honest opinion. Michael provides excellent customer service. We got a good deal on the car at DCH Honda Derek at finance dept. explains every detail, what we need to know, his knowledgeable and answers all our questions. Pleasant and friendly staff at DCH Honda. More