DCH Ford of Thousand Oaks

Horrible and un-knowledgeable Had to make appointment for service only to find out. They couldn't do the work till the following week.. was told too busy to find out problem so "y Had to make appointment for service only to find out. They couldn't do the work till the following week.. was told too busy to find out problem so "you can bring your car back next week".. what?!?! More

Very professional and courteous All of the people at DCH are well educated on the product and in there individual departments- a pleasure to deal with them - I would highly recommend All of the people at DCH are well educated on the product and in there individual departments- a pleasure to deal with them - I would highly recommend DCH More

Great guy Randy Laframboise was a great salesman to deal with and he made the process of getting a new car less tedious. I would definitely recommend Randy from Randy Laframboise was a great salesman to deal with and he made the process of getting a new car less tedious. I would definitely recommend Randy from DHC Ford to friends and family. More

GREAT! I found the perfect car and received wonderful service from Randy Laframboise!! Thanks for the great service. The purchase was easy and the process wa I found the perfect car and received wonderful service from Randy Laframboise!! Thanks for the great service. The purchase was easy and the process was quick! More

Great car. Great dealership My wife and I just purchased a 2012 jeep Cherokee from here. The car is amazing people who have got in it think it is brand new. Our salesman Danny w My wife and I just purchased a 2012 jeep Cherokee from here. The car is amazing people who have got in it think it is brand new. Our salesman Danny was a pleasure to deal with and made the whole buying experience enjoyable. Everyone we met there were very Proffesional and easy to work with. The quality of the cars are great and so is their attention to detail and customer service. We drove quite aways to look at a car on their lot and we are so glad we did. Thank you Danny and everyone at DCH More

Purchase Jerry, Steven, and Adam did an excellent job at getting me into my new truck. I was pleased with the all around service they provided. Thank you! Jerry, Steven, and Adam did an excellent job at getting me into my new truck. I was pleased with the all around service they provided. Thank you! More

Amazing Experience! Marisa helped me find the car of my dreams! Her enthusiasm was definitely communicated in the transaction and she really cared about me, the buyer. Hi Marisa helped me find the car of my dreams! Her enthusiasm was definitely communicated in the transaction and she really cared about me, the buyer. Highly recommend! A+++ More

Buying a new car is tough, but Jerry made it easier Buying a new car is tough, there are so many options out there! Jerry and DCH Ford of TO made my decision easier and the transaction was pretty sea Buying a new car is tough, there are so many options out there! Jerry and DCH Ford of TO made my decision easier and the transaction was pretty seamless. Jerry will do what he can to make you feel comfortable and he is a no pressure kind of salesman. He is knowledgable about the vehicle and its available features…… and can show you how to use them easily. I would recommend both DCH Ford and salesman Jerry Navarette. More

Helpful and kind Helpful staff willing to show you what you want to see. Ken was well informed about car features and tried to get us the best deal. We did have to wai Helpful staff willing to show you what you want to see. Ken was well informed about car features and tried to get us the best deal. We did have to wait longer than we thought for the final paperwork, but overall the service and experience was satisfactory. More

Purchase of used Ford Focus Salesman John Foscue was first class. He listened to our requirements/needs and then delivered. No pressure, was informative and answered our question Salesman John Foscue was first class. He listened to our requirements/needs and then delivered. No pressure, was informative and answered our questions. We would work with him again. More