Crown Mercedes-Benz Dublin

I have been so disappointed with the service here. I have waited 25 minutes or more just to have my car taken in for service by the person who made the appointment while the three other service reps are sitt waited 25 minutes or more just to have my car taken in for service by the person who made the appointment while the three other service reps are sitting there with no one. They are stingy with loaner cars and the reps need some classes on customer service. The loaner cars they do have are the smallest and cheapest Mercedes makes. I love my Mercedes, but I will be buying a Lexus SUV again because you just CAN'T beat the service... At least this is true in the Columbus area. More

I had the pleasure of woking with Michael Gale on the purchase of my first Mercedes. Along with being extremely knowledgable on every model, Michael never made me feel pressured thoughout the entire buyi purchase of my first Mercedes. Along with being extremely knowledgable on every model, Michael never made me feel pressured thoughout the entire buying experience. I feel that I got a great deal on a great car and would highly recommend Michael and the Crown Eurocars of Dublin dealership to any potential buyers. More

Sales Associates were very helpful, pleasant, patient and understanding. Everyone I dealt with at Crown Eurocars was very courteous and friendly. In particular, I was extremely impressed with Dustin Holla understanding. Everyone I dealt with at Crown Eurocars was very courteous and friendly. In particular, I was extremely impressed with Dustin Holland, the Internet Sales Manager at Crown Eurocars. He had gone out of his way to "win me back" after I had prematurely thought that there was "no way" we would come to terms on a deal. However, he seemed to know that I was serious and that a deal could be worked out. Dustin has a way of being genuine and humble, yet persistent and patient without being pushy. He showed great character that was downright awesome. In order to complete the deal and get my vehicle, I had to fly in from another state. Dustin kindly went out of his way to pick me up at the airport and drove me back to his dealership. At Crown Eurocars they obviously go out of there way to make everyone feel important, which is also a big plus. Finally, I just want to say that I chose to deal with Crown Eurocars because they are among "The Best of the Best" from the research I had done. It didn't hurt that they also had the exact vehicle I was in search for. I had searched throughout the whole country for over two months for this older and rare model of Mercedes-Benz. They had it for sale at a very reasonable price. This "used" vehicle that I purchased from Crown Eurocars was mechanically sound and in very clean, prestine, showroom condition. This was quite possibly the best purchase I have ever made. More

I had a lease that ran through October 2011. I received a letter from Easton Mercedes about a special they were running to turn in lease vehicles early. I had a difficult time getting anyone at the Easton a letter from Easton Mercedes about a special they were running to turn in lease vehicles early. I had a difficult time getting anyone at the Easton Mercedes to return my calls. I needed to know the date the lease expired, the payoff amount, and more about the solicitation piece I had received. I was told that my initial sales person Tom Sands had gone to the Dublin Mercedes. I was assigned a gentleman by the name of Brandon. I called several times and left messages for him. Apparently he was on vacation at first. And when he did call me back he couldn't answer my questions and directed me to US Bank because that was where my financing was set up through. I contacted the Dublin Mercedes and spoke to a sales rep named Michael Gale. I really feel he went above and beyond. He was able to work it out where I could return my lease at his dealership despite me setting up the lease through another dealership. He was able to obtain all the financing information I had questions about. He went over new lease options and showed me both new and used vehicles to purchase. I'm so excited about the new car I purchased and really appreciate all of Mike's hard work. More

While it was not planned, when I first visited Crown Eurocars of Dublin it just happened to be on a Saturday, late in the afternoon just before closing, and it was the last day of the month. Stephen R Eurocars of Dublin it just happened to be on a Saturday, late in the afternoon just before closing, and it was the last day of the month. Stephen Revard greeted me and introduced himself. I memtioned that I knew it was close to their closing time, however, Stephen insisted that this should not be a concern, he was there to be of service and help answer my questions. We discussed some of the various MB models, and then Stephen inquired about a test drive of the car I was interested in. We drove the 2011 E350 and while I was impressed with the vehicle, I was just as impressed with Stephen's knowledge of the vehicle and his professional manner in explaining all the features, especally the safety and on-board mbrace systems. Upon returning to the dealership, Stephen took the necessary time to review the company's model inventory, although the dealership was starting to close for the weekend. I think he put my needs first, something I've rarely experienced when buying a car. I would strongly recommend Stephen Revard and Crown Eurocars! More

Mike was great to work with and spent the time to explain all options. He made this a great experience. He let me drive the car and ask questions about everything included in the purchase. Mike also explaine all options. He made this a great experience. He let me drive the car and ask questions about everything included in the purchase. Mike also explained how to use all of the accessories on the ML on Saturday when I picked up the vehicle. Bob Sievers More

WE WERE MADE TO FEEL LIKE WE WERE THE MOST IMPORTANT CUSTOMERS VISITING THE DEALERSHIP ON THE DAYS WE WERE THERE. WE RECEIVED EXCELLENT SERVICE FROM EVERYONE WE WERE IN CONTACT WITH AND STEPHEN'S PERSON CUSTOMERS VISITING THE DEALERSHIP ON THE DAYS WE WERE THERE. WE RECEIVED EXCELLENT SERVICE FROM EVERYONE WE WERE IN CONTACT WITH AND STEPHEN'S PERSONAL ATTENTION AND SUPERIOR KNOWLEDGE ABOUT THE CAR IN WHICH WE WERE INTERESTED MADE THE DECISION-MAKING VERY FAST AND EASY. WE DO, INDEED, ENJOY THE CAR JUST AS MUCH AS STEPHAN SAID WE WOULD. THIS IS OUR SECOND CAR FROM CROWN MOTORS AND FEEL THEY LEAD THE MARKET IN QUALITY AND CUSTOMER SERVICE. More

I met Stephen Revard over 14 years ago at Crown Mercedes and immediately I was blown away by his professionalism and knowledge of the product. I have bought several vehicles from Stephen and have recommende and immediately I was blown away by his professionalism and knowledge of the product. I have bought several vehicles from Stephen and have recommended number of friends and family members and none of us will go anywhere else except Crown Mercedes and Stephen. Last year one of my family member who had moved to state of Washington called me and asked me to buy a new vehicle from Stephen and ship it to him because of the excellent experience I have had with Crown Mercedes and Stephen. I also have had excellent experience with other departments as well. The service manager Seth and all the service advisers are great to work with, making appointments and getting my vehicles in for service is very easy they always provide me with a service loaner. The repairs are always done in a timely manner and correctly. My overall experience with the dealership and the entire staff have been way greater than what I expected. More

I purchased my third or fourth car from Stephen Revard in December, 2010. I keep coming back to Stephen because he knows his products inside-and-out, and he knows what i like. Stephen always educates me December, 2010. I keep coming back to Stephen because he knows his products inside-and-out, and he knows what i like. Stephen always educates me on what I'm purchasing, and makes the best deal possible. In every case I've dealt with him, he's had to find a car for me to fit my need. He does this and gets it right every time. Stephen is completely trustworthy, and a great salesperson. I will always do business with him. The same holds true for Ron Schook in the Service department. He always takes care of my car perfectly, the first time out. He makes sure that i never waste any time, and that my car is always ready when he says it will be. It's a pleasure working with Stephen and Ron. More

Best car buying experience ever! From the moment I walked in the door at Crown I never felt pressured to buy a car. The Sales staff was great, they provided me with the information I needed to make a walked in the door at Crown I never felt pressured to buy a car. The Sales staff was great, they provided me with the information I needed to make an informed decision. I would definitely recommend Crown to anyone. I won't shop anywhere else. More