Crown Mercedes-Benz Dublin
Dublin, OH
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2,229 Reviews of Crown Mercedes-Benz Dublin
WOW! I've wanted a C 63 AMG for 3 years. I met Dustin at another Mercedes dealer a couple of years ago and almost bought the car then, but my family wasn't comfortable dealing with the company. I ended up w another Mercedes dealer a couple of years ago and almost bought the car then, but my family wasn't comfortable dealing with the company. I ended up with a BMW coupe instead. I looked Dustin up and found that he had moved to Crown Mercedes. I called and was able to make an appointment for the same afternoon. Dustin took the time to show me different variants of the C 63, listened to what I really wanted and found my dream car. He stayed very late to help me and made the process of buying a car like none I've experienced before! I am SO excited about my car. Dustin spent time making sure I was happy and handled the whole sale from beginning to end - an experience that I've never had while buying a car before. I can say that I love my new C 63 and my family and I will continue working with Dustin and Crown for our other vehicle purchases. Thank you - the whole team - for making this awesome and especially Dustin! I LOVE my new car! More
Kevin Kelly was one of the best service managers I have ever had the pleasure of working with. Kelly took the time to explain the repairs necessary to my Mercedes and the pricing. The repairs required to m ever had the pleasure of working with. Kelly took the time to explain the repairs necessary to my Mercedes and the pricing. The repairs required to my Mercedes could not be completed in the same day. Kelly put my wife and I in a very nice Mercedes loaner until the repairs were completed. Kelly gtets a five star rating in my book. Thanks again!!!! More
I had been test driving cars in the last few weeks and was really overwhelmed with the so many goods cars out there.It was difficult to decide on what make and model to buy and where to get it from.That w was really overwhelmed with the so many goods cars out there.It was difficult to decide on what make and model to buy and where to get it from.That was until I got to Crown Automotive Group in Dublin.Richard Norman provide excellent customer service.He went above and beyond what I felt was his duty. More
When we first stopped by this dealership to check out cars for our growing family, we were not determined to go with Mercedes. Mr. Stuart managed to convince us to go with MB and did a great job finding cars for our growing family, we were not determined to go with Mercedes. Mr. Stuart managed to convince us to go with MB and did a great job finding the car suiting our need. He has been very friendly and professional. My wife and I are very satisfied. Also, on a separate trip to fix some scratches on the car, Mr. Stuart tried his best to explain what could be done and took care it in a very timely manner. Overall, it is a great experience working with Crown Eurocars and Mr. Stuart. More
My wife and I were extremely satisfied with the friendliness and professionalism exhibited by Mr. Norman at Crown Mercedes Benz. He made us feel comfortable and valued as soon as we walked into th friendliness and professionalism exhibited by Mr. Norman at Crown Mercedes Benz. He made us feel comfortable and valued as soon as we walked into the dealership. He was patient with us and went out of his way to ensure that we were able to buy an automobile from the dealership. He was the consumate example of the service one would expect from any dealership especially a high end dealership like Mercedes. He is truly an asset to your dealership. More
My husband & I have purchased multiple vehicles in the past but both agree that the Crown Mercedes Team made purchasing our new vehicle a wonderful experience. Everyone was very professional & friendl the past but both agree that the Crown Mercedes Team made purchasing our new vehicle a wonderful experience. Everyone was very professional & friendly. They went out of their way in making this experience one that we would enjoyably do again with their company. Thank You Again Crown Mercedes Team. You did a fantastic job!!! More
Ron Shook has always gon above and beyond in Service, and in helping me research vehicles for possible purchase. No matter whether I call hime, e-mail him, or just stop by unannounced, he allways welcomes my in helping me research vehicles for possible purchase. No matter whether I call hime, e-mail him, or just stop by unannounced, he allways welcomes my inquiry and is prompt, courteous, and very quick in answering all of my questions. He will continue to be my "go to guy" for all of my needs. More
Ron is very knowledgable about even the small things involving my car. Always polite and friendly, too. He makes sure that a loaner car is always available and it is warm and waiting when I'm ready to involving my car. Always polite and friendly, too. He makes sure that a loaner car is always available and it is warm and waiting when I'm ready to leave the dealership. Working with him makes spending money for service a little easier! More
Mike Gale patiently and diligently worked with me for more than a month to put me into the very best CPO Mercedes for ME. He kept in touch as vehicles hit his "radar" and made sure I continued to weigh m more than a month to put me into the very best CPO Mercedes for ME. He kept in touch as vehicles hit his "radar" and made sure I continued to weigh my options. On Presidents Day my husband and I went into the dealership as rain came down and temperatures dropped, knowing this was not a pleasant day to ask any sales person to be outdoors with us. But Mike never batted an eye. In fact, he drove with us to demonstrate what his E Class cars do in inclement weather - we are first time MB owners. He spent the time required to introduce novices to the vehicles' attributes. Our time seemed, to Mike, to be as valuable as his own. When we shifted gears midday to a slightly different vehicle he rolled with that as well! Tom Sands, the manager took time to introduce himself, answer questions and get to know us. There was never unpleasant haggling during our negotiations and they seemed to appreciate our having done as much homework as we did in order to move the process of a final price agreement along. The business manager, Craig Brooks, made the paperwork process go smoothly and painlessly too. But the most remarkable part of our first-time-MB purchase was that, as we headed home, sleet and snow had started and the roads were a bit dicey. Traffic moved slowly. We felt completely confident and safe in our new, preowned E class. Completely! We've driven Volvos, VWs, Lexuses and Acuras all our lives. And as trite as it may sound this vehicle truly is in a class all its own. Thanks to Mike and his team for helping us make the leap to a Mercedes! More
Richard Normal was a delight to work with. He greeted me as soon as I walked in the door at Crown Mercedes Benz in Dublin. He was passionate about his job and was very honest, nice, and direct the entire t as soon as I walked in the door at Crown Mercedes Benz in Dublin. He was passionate about his job and was very honest, nice, and direct the entire time. He walked me through my vehicle and showed me everything. They were good with their pricing and my trade in. I would recommend them to anyone. More