Crown Mercedes-Benz Dublin

Great service. All questions answered promptly. Very easy buying experience. I would reccomend Tony to anyone buying a new or used Mercedes. The dealership is the best in the area. easy buying experience. I would reccomend Tony to anyone buying a new or used Mercedes. The dealership is the best in the area. More

Crown is customer focused, professional and responsive to my needs. they make buying a new car a pleasure. I worked with Tony and Tom and can't enough positive things about the entire experience. my needs. they make buying a new car a pleasure. I worked with Tony and Tom and can't enough positive things about the entire experience. More

I went in in probably the busiest time of the year which is right at the end of December, despite that i was greeted and welcomed by Tony Ramirez. Very nice, respectful, and most importantly honest with me, is right at the end of December, despite that i was greeted and welcomed by Tony Ramirez. Very nice, respectful, and most importantly honest with me, a true car salesman as i would say. He not only was all of this but he managed to sell me a used Mercedes Benz and 3 days later i was in again with him and purchased a new Mercedes Benz. I would recommend this dealership to anyone who is interested in buying new or used cars, they have a great selection and if you do go in ask for Salesman Tony Ramirez. He made me feel right at home and i finally felt 100% confident purchasing a car. Great work Tony! will be back in to work with you when we need another car. Crown Mercedes Eurocars and Tony Ramirez both rated EXCELLENT in my opinion. thanks again Tony! More

When my wife wanted to look for a new SUV, we decided to check with a myriad of dealers in the area. We looked at MAG (Porsche and Range Rover), we looked at Kelly BMW, and we looked at Germain Mercedes at check with a myriad of dealers in the area. We looked at MAG (Porsche and Range Rover), we looked at Kelly BMW, and we looked at Germain Mercedes at Easton. The customer service provided by Mr. Tony Ramirez and the entire staff at Crown was far superior to the other dealers that we visited. Tony was always more than willing to respond to all of my questions (and he did so in a very timely manner). He gave me his cell phone number and offered us to call or email him anytime with any questions that we may have during the process. He even offered to drive a new M class to my house to ensure that it would fit in the garage before we finalized our order. We visited Crown on multiple occasions with a young child and Tony was very accommodating for my family. He never lost patience with us. When we went back to Crown (after about a month of looking at the competition), he still remembered my wife's name, daughter's name, my profession, and other items that we talked about on our first visit. This type of service is what prompted us to choose Crown over other dealers in the area. I have promoted and recommended Tony to friends and family and will continue to do so. More

I purchased a 2012 M350 from Tony in November 2011. Tony was willing to take the time I required in order to be comfortable with the options and features available and the associated costs and benefits. Fro was willing to take the time I required in order to be comfortable with the options and features available and the associated costs and benefits. From test drive through final purchase, over a few days, Tony was helpful and professional. He has also done a fine job of follow-up after the sale. I would recommend Tony and Crown. More

I purchased a 2008 S 550 from Crown Motorcars, located in Dublin Ohio,after seeing the car on the internet. The car had only 10k miles so I thought it should be in pretty good condition. I only used picture Dublin Ohio,after seeing the car on the internet. The car had only 10k miles so I thought it should be in pretty good condition. I only used pictures and the salesman's description to make my buying decision. After receiving the vehicle I can say that it was as promised and as described. The transaction went as it was supposed to go and as I hoped it would go. Overall, I am happy with my purchase and the level of attention that was given to me every step of the way. Also, Andrew Ruck the salesman i dealt with was very attentive, non-pushy and addressed all my requests and concerns in a professional manor. More

Purchased 2010 E350 4-Matic on 10/31/11 working with Tony Ramirez who was very friendly and professional. There was no pressure and this was definitely the best automotive purchase experience I have ever ha Ramirez who was very friendly and professional. There was no pressure and this was definitely the best automotive purchase experience I have ever had. Would buy here again. More

I just bought my first Mercedes-Benz from Andy Wetz at Crown Eurocars. I had the best experience I've ever had at a car dealership. Andy was patient with all of my questions (and there were a lot of the Crown Eurocars. I had the best experience I've ever had at a car dealership. Andy was patient with all of my questions (and there were a lot of them!) He didn't pressure me or rush the process. Even after the sale Andy has been more than kind and patient with me. Everyone at Crown is super friendly and you can tell they love the cars that they sell. Oh, and I LOVE the free car washes! Thank you Andy Wetz and Crown for making the whole process a JOY! More

I had a milestone year and decided to reward myself with a Mercedes-Benz. Crown Eurocars is here in my hometown and from the minute I walked in they treated my purchase like the celebration that it was. Thi a Mercedes-Benz. Crown Eurocars is here in my hometown and from the minute I walked in they treated my purchase like the celebration that it was. This was September 2011, and although I had driven past Crown many times to admire the machinery, I didn't even know where to park! The first person I met was Tony Ramirez and handled my deal throughout the process. Even when I changed my mind and changed it back, Tony was honest with me, patient with me, and he met our pace - detailed with me, visionary with my wife. I truly enjoyed shopping at Crown, and I'll be back there for my next Mercedes-Benz - I certainly will get another one! More

Very unprofessional and terrible customer service. The sales representative that greeted us was blatantly rude to our face. We walked into the dealership to be greeted by Tony Ramirez. This was the seco sales representative that greeted us was blatantly rude to our face. We walked into the dealership to be greeted by Tony Ramirez. This was the second time we had been into the dealership as we were there the prior weekend buying a car for my parents. During this time I found a car I liked in which we were coming back to buy the vehicle for my wife. Mr. Ramirez showed us four cars the prior weekend. We had little interaction then just passing off dealer plates and keys since we had another representative that was working with my parents. We left that weekend to think about our decision. When we came back this weekend he said "don't I know you from somewhere?", when we walked in the door. We said yes you helped show us some cars last weekend for my parents. He then stated he was going to get us another representative. I said he did not have to do that since we were coming back to purchase the vehicle for my wife this times we did not have an assigned representative. He then asked why we did not want to work with the last representative and I said it wasn't a big deal and we can work anyone. He then stated "I remember you being difficult, I would not want to work with you". We left the dealership promptly after. Reflecting on the prior weekend we had very little interaction Mr. Ramirez. Maybe this was a case of mistaken identity and he thought we were someone else but I cannot see how an individual can gain the right to be so rude to customers coming in to purchase a vehicle. We have been Mercedes owners for 6 years now and we love the brand. However, we will not be purchasing or servicing our vehicles there again. More