
Crown Mercedes-Benz Dublin
Dublin, OH
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2,238 Reviews of Crown Mercedes-Benz Dublin
Ken Stuart has provided outstanding service to our family over the past several years and our most recent purchase of a pre-owned certified E-class Mercedes was excellent. Ken knows his cars and will work h over the past several years and our most recent purchase of a pre-owned certified E-class Mercedes was excellent. Ken knows his cars and will work hard to find you the vehicle you desire at the price point you are looking for. We have referred several friends/family to Ken and he has always done a great job working with all of us. The Crown dealership is staffed with professionals who are service oriented and we are extremely satisfied with all aspects of their operation. More
I had a great experience and got a great deal on my new 2013 C300 at Crown Mercedes! Although I had to wait for the car, C.J. provided me with a loaner until mine arrived. I love my car and I have to say 2013 C300 at Crown Mercedes! Although I had to wait for the car, C.J. provided me with a loaner until mine arrived. I love my car and I have to say that you guys do a fine job! Kudos to C.J. and all the staff at Crown!!! More
The dealeraship and the sales person were outstanding. All questions we asked were answered to our satisfaction. The salesperson went over and beyond in making sure we understood our vehicle and all its All questions we asked were answered to our satisfaction. The salesperson went over and beyond in making sure we understood our vehicle and all its "bells and whistles". The purchase experience with Crown and Ken Stuart was excellent and we will definitely return in the future. More
I continue to drive a Mercedes because of the relationship I have established with Ken Stuart. He is incredibly trustworthy, has great knowledge and understands what is important to me as a clien relationship I have established with Ken Stuart. He is incredibly trustworthy, has great knowledge and understands what is important to me as a client. I was seriously considering an Audi this past transaction but went Mercedes due to the service and commitment I receive from him and the dealership. Tom Sands is also very helpful. More
I was introduced to CJ from a colleague of mine a few months ago so I stopped in on the weekend and we met. My initial plan was to wait until the spring and he was very understanding and provided all of months ago so I stopped in on the weekend and we met. My initial plan was to wait until the spring and he was very understanding and provided all of the information I needed. I travel a lot so texting works well for me and he did just that. I finally made the decision to have him help me get the car I wanted and my main reason was because it no longer felt like I was buying a car, but rather a treat for myself. The day my new car arrived he took photos and text them to me so I couldnt wait until my plane landed two days later to get it!!! The day I picked it up he had a bow on it. CJ was very efficient with my time and before I left the extra touch was the congratulations from his manager John (who I found out helped through this process as well). I will definitely be sending more business to Crown. Thank you CJ and everyone who was involved at Crown More
Konstantin was very informative about the Mercedes I was looking at; helped me understand all of my options and what would work best for me and my family. He was professional, and fun to deal with. I had a looking at; helped me understand all of my options and what would work best for me and my family. He was professional, and fun to deal with. I had a great experience and was able to trade a car I loved for one I love even more. Thanks Koni! More
I had a wonderful experience purchasing my ML350. I had the car I wanted within' 2 hours of stepping on the lot. Konstantin was very informative he knew the vehichle inside and out. I WOULD HIGHLY RECCOMEN the car I wanted within' 2 hours of stepping on the lot. Konstantin was very informative he knew the vehichle inside and out. I WOULD HIGHLY RECCOMEND HIM to anyone in the markey for a new/used vehichle. Thank you!! I love my ML350 :) More
Once again Koni made the buying experience very easy. He Once again Koni made the buying experience very easy. He always returned calls but did not continuously call me. He went out of his way to make this Once again Koni made the buying experience very easy. He always returned calls but did not continuously call me. He went out of his way to make this happen. Turning in my previous lease was very simple compared to other dealers. He made sure I had something to drive while waiting for my car to arrive and delivery went smoothly. Craig made the finance part very simple. Didn't try to push unwanted extras yet was able to explain additions that he correctly believed were in my best interest. Great job from Crown. More
The experience purchasing and servicing a used vehicle from Crown Eurocars of Dublin was great and I would recommend them to my closest of friends and family. It began with an prompt exchange of emails w from Crown Eurocars of Dublin was great and I would recommend them to my closest of friends and family. It began with an prompt exchange of emails with Doug Horner and a voice message. Doug was very professional and personable, which is very important to me. When I arrived at the dealership, Doug showed me the vehicle and answered my questions. He knew the vehicle well. After we came to an agreeable price, Doug continued to help and guide me through the sales process. The experience continued when the dealership team serviced the vehicle I just purchased serviced for a couple of very minor issues discussed during the sales process. The Service Advisor which helped me was Dan Hawks. Dan was again, very professional and personable. Even when I through him a curve ball during the process, Dan took it in stride and graciously took care of my requests. Unexpected requests being resolved are the things that are memorable and will keep me coming back for service. Additionally, Dan was very attentive to my 3 year old son and he and my family are the most important things in my life. Thank you for the great experience and you can be assured that I will continue to come back and recommend Crown Eurocars of Dublin to my friends and family. Sincerely, P. Spurlock More
I came into Mercedes to have the brakes checked on my current Mercedes at that time. I had received a call the night before regarding my car and asking if someone could give me an appraisal. I agreed t current Mercedes at that time. I had received a call the night before regarding my car and asking if someone could give me an appraisal. I agreed to that and decided to make an initial inquiry about used cars while my Mercedes was being appraised. Andrew Ruck came over and asked how he could be of service. I told him I was just mildly interested in a used Mercedes and he was fine with that. I told him that I definitely wanted a Navigation System and thought I wanted silver. He went throuogh the inventory and said he didn't have silver at this point, and pointed out the popularity of white. He basically said that he knew about one particular car that he thought might be of interest. From that point on he was individually interested and facilitated my questions and guided me with information on the cars today. He brought up the car that he thought might be of interest and we took a test drive. I loved the drive and the fact that it was four wheel drive. He offerred to have the car detailed and said I could take it home for the night to see what my husband thought. I was comfortable with Andrew from the first moment and his understanding of this car gave me total confidence. I like having my car explained to me and he was absolutely great with that process. Andrew was never pushy, but always informed and supportive. Bottom line, I bought the car a day later after doing some research on line. He was prompt in getting the numbers to me and when I went back to tell of my decision, he was especially helpful with the workings of all facets of the navigation system, etc. He said he would sit with me after the purchase was final and we would review everything so that I could be coached, rather than told. This was a saving grace. Andrew even arranged to come to my house and program the garage door into the car. He definitely knows how the computer systems work in these cars and actually I have yet to find a question he couldn't answer. I would highly recommend Andrew Ruck with the Mercedes administration. He is kind, respectful, sincere, and extremely knowledgable. Kudos. More