Crown Mercedes-Benz Dublin

After 2 of my family members purchasing cars here - I caved in and went in and talked to them. I say this because I rarely purchase a new car and I hardly ever go to a dealership for my preowned purchase caved in and went in and talked to them. I say this because I rarely purchase a new car and I hardly ever go to a dealership for my preowned purchases. After witnessing the wonderful job both CJ did with my father's new purchase - compared to the "other" Mercedes dealership in town - I gave CJ my parameters and he had, Tom Sands, one of his managers get to work on finding me a great deal on a lightly used high end vehicle. After about a week and a half they found me one the vehicles within my parameters and for a great price. No high pressure sales, great communicaton, and they were very forthright with me. They had found me a vehicle in the first week and decided not to sell to me after finding issues with the all wheel drive system. Honesty, integrity and great communication has been laid as a foundation between myself and this team at Crown Euro Cars! Ill definently be shopping there again and sending my referrals to see CJ Sexton and Tom Sands at Crown! Thanks again guys!!! More

Working with CJ was great from the beginning. He made sure my needs were met, and worked with me in every aspect. Between relating with CJ, Tom, and Dustin the experience was great. One note to make is t sure my needs were met, and worked with me in every aspect. Between relating with CJ, Tom, and Dustin the experience was great. One note to make is to check to make sure all of the little things are there, i.e. washer fluid, and make sure the seat belts are working. Overall great experience, and the price was amazing! More

February 20, 2013 Crown Mercedes cc: CJ Sexton February 20, 2013 Crown Mercedes cc: CJ Sexton RE: Great Service I wanted to take a moment to personally thank CJ Sexton for his Outs February 20, 2013 Crown Mercedes cc: CJ Sexton RE: Great Service I wanted to take a moment to personally thank CJ Sexton for his Outstanding customer service, personality, and his personalized hospitality, which were GREATLY appreciated. CJ took for the time to go the extra mile for me. His Patience and Kindness has not gone un noticed. I think everyone deserves to have the kind of experience as I did when purchasing a vehicle. I am a proud owner of a 2013 ML350. Thank you CJ Sexton for making this experience a good one! I hope Crown Mercedes appreciate having you as one of their employees. You are truly a valuable asset to your dealership. Warmest Regards, Theresa Dobbins More

Matt Frazier is a superlative sales professional. He did what salespeople at other dealers seemed unwilling to do, he worked hard, very hard to make me the very proud owner of a new Mercedes. When I inquire what salespeople at other dealers seemed unwilling to do, he worked hard, very hard to make me the very proud owner of a new Mercedes. When I inquired of other dealers, before I luckily encontered Matt , "no we have none of those" was the common response. A simple email to Crown Eurocars, brought Matt to me. I toid him what I wanted and indeed Crown did not have the particular GL 450 which I wanted. But Matt, unlike all the others, said he would see what he could do. That same day he had found exactly what I had so hoped for. We spent several days exchanging phone calls and emails and throughout Matt was quick to respond, and knowledgeable in the information he shared with me. My experience with Matt was the best sales experience I have ever encounterd. Crown gets high praise in this as well. The GL though transported from another dealer just a few days earlier, was breathtakingly beautiful there on the showroom floor yesterday when we took delivery. Matt was of course very skillful in explaining all the features and nuances of the GL and he answered our every question. The other sales staff members present there that day were also all very affable, and kind. Thanks to Matt we are very happy, extremely well satisfied customers of Crown. Crown Eurocars gets my highest recommendation, so does Matt. More

CJ & Dustin made the buying & financing process as painless as I have seen in a long time. I even went as far as letting CJ choose the car after I gave him 2 requirements (Black & Navigation)- I w as painless as I have seen in a long time. I even went as far as letting CJ choose the car after I gave him 2 requirements (Black & Navigation)- I was not disappointed. A little backstory: My experience with Crown began with service on a MBZ not sold by them--Todd Johnson & Co. treated me as they would a longtime customer from the start to finish on extensive repairs--proving these folks are a top-notch organization. More

My wife and I recently purchased a pre-owned 09 E350 Mercedes from Crown Eurocars of Dublin, Ohio. Konstantin Chumak was our outstanding Sales Representative. He demonstrated a vast knowledge about ou Mercedes from Crown Eurocars of Dublin, Ohio. Konstantin Chumak was our outstanding Sales Representative. He demonstrated a vast knowledge about our car and displayed excellent customer service skills throughout the entire purchasing process, just a true professional! We could tell that Konstantin enjoys his work and we appreciated his efforts and care. He really made our overall experience purchasing from Crown a great one. We will recommend Crown, and Konstantin, to our friends and family in the future. Thank you, Todd and Suann Farmer More

Doug Horner made the process super easy, and efficient for us. There was no back and forth, he was honest and up front from the beginning with his expectations. Very painless! for us. There was no back and forth, he was honest and up front from the beginning with his expectations. Very painless! More

CJ Rocks! :) Yesterday I initially spoke with CJ on the phone about a used mercedes c300 sport. I knew what I wanted, I know what price I wanted to pay, but I also knew I hated going in to pick out the ca phone about a used mercedes c300 sport. I knew what I wanted, I know what price I wanted to pay, but I also knew I hated going in to pick out the car and such. I told them we could do this over the phone...and instead of hemming and hawing about needing to come in, he LISTENED to me. By 3 pm, we had a deal in place for a NEW c300 (my plan is to buy a used one, but the price was so great, I wanted the new one!) and I went in today to pay for it. CJ had everything set up so I was there around an hour and then I owned the car. It was THAT easy. The only issue that I had was that I wanted to give this car to my husband on Valentine's day. CJ nicely offered to help me get that set up. He is even delivering the car to our house tomorrow-oh his day off! I feel like CJ listened to me and that was really important to me. I also feel like I met a new friend. We got along so well! He just did a great job with applying a bit of pressure (by getting a good deal going) but he never hovered and made me feel like I had to do something I didn't want to. I will absolutely buy another car from him in the future-and i will send my friends in too! Thanks so much, CJ!! More

This was my first time at Crown Eurocars dealership. From the first moment to the end Justin Dill was very professional and went beyond to meet my needs. I would highly recommend this dealership and Mr From the first moment to the end Justin Dill was very professional and went beyond to meet my needs. I would highly recommend this dealership and Mr. Dill. Thank you for a great experience. More

Working with CJ was a joy from beginning to end--and a revelation. I have never experienced any sales opportunity where a salesman consistently anticipated not only my questions but my needs and desires; revelation. I have never experienced any sales opportunity where a salesman consistently anticipated not only my questions but my needs and desires; being near CJ is like having a genie in a bottle. He is extraordinarily accommodating, making himself available to help in any way, including answering boneheaded questions from me, at night or on weekends. He is knowledgeable about every aspect of the transaction, knowing the car inside out, even thought it's a somewhat unusual model, and understanding the complications of financing. I generally hate buying a new car, and do it reluctantly, because the process is generally so unpleasant. But spending the necessary time with CJ was a joy. He is really lovely company--clever, quick, polite without being stodgy, and slightly saucy without ever being inappropriate. I'm ready to invite him over for dinner. I can't imagine a better representative for the brand. It needs to be said that the other members of the sales team my husband and I met at Crown Eurocars were impressively friendly and helpful. Since we just bought the car, we haven't had a chance to experience the various aspects of service, but I am confident that we will be well taken care of and more than satisfied. More