Crown Ford Inc.

Service dept was great. Bernie helped answer some questions I had in addition to what I had scheduled the appointment for. Was in and out in a hour as expected. Always good Bernie helped answer some questions I had in addition to what I had scheduled the appointment for. Was in and out in a hour as expected. Always good sales and service! More

Kevin our salesperson genuinely cares about his customers. Our car had several issues,breaks window,sensors. Immediately delta with issues, just got car back hopefully all issues have been resolve customers. Our car had several issues,breaks window,sensors. Immediately delta with issues, just got car back hopefully all issues have been resolved. Kevin has called twice since getting car back. Thank you More

Eddie Mulato is a great person to deal with all my auto needs, great customer service needs, great customer service More

Kevin Holmes is a great Sales Advisor. He's honest, knowledgeable, & friendly. I will be recommending him to my family & friends. He's honest, knowledgeable, & friendly. I will be recommending him to my family & friends. More

I had an exceptionally good experience purchasing my car from this dealership. Representative made everything effortless, as well as being very professional. Have dealt with Crown in the past, and they co from this dealership. Representative made everything effortless, as well as being very professional. Have dealt with Crown in the past, and they continue to provide their repeat performance of excellence!!! More

Not happy at all. They had to keep my truck for a few days due to a recall. They rented me a car with no insurance. They wanted me to put the car under my insurance co They had to keep my truck for a few days due to a recall. They rented me a car with no insurance. They wanted me to put the car under my insurance company. I insured the car through the rental company and now they do not want to pay for the insurance of $ 47.96. Why should I have to use my insurance? What if my insurance didn't cover rentals? They just brushed it off like it was no big deal - just put it under your insurance. Now for the service. I brought my Ford F150 in for an oil change, tire rotation, and two recalls. Needless to say, they did not rotate my tires, and the low tire pressure sensor went off on my way home. Did they really perform this service? I paid for it. I'm wondering if they even changed the oil. So I called the service department, spoke with Gary, and he told me to bring the truck in to have the tires rotated. I told him I would bring it in on Saturday. He informed me they are closed on Saturday. I work M-F. So now I have to take the time out of my day to go and have the work they did not do, to begin with, performed. The customer experience was horrible at this dealership. I would not use them again. Thank you More

Service Reps were very professional they listen to my problem. They gave me advice On care for car. problem. They gave me advice On care for car. More

Great service department. Responsive, quick, and did a great job. Worth the drive to get there! Responsive, quick, and did a great job. Worth the drive to get there! More

Great experience with this dealership. The service department resolved a difficult to diagnose problem with my Explorer and quickly made the necessary repairs to resolve the issue. Thank The service department resolved a difficult to diagnose problem with my Explorer and quickly made the necessary repairs to resolve the issue. Thank you Crown Ford! More

Mr. Peter Smith at Crown Ford is the person to ask for for your new Ford vehicle! He's been in the business for over 25 years and has helped many customers. Crown Ford is the dealership for you! for your new Ford vehicle! He's been in the business for over 25 years and has helped many customers. Crown Ford is the dealership for you! More