Crown Chrysler Dodge Jeep Ram of Chattanooga

When I went to crown I dealt with a man named Joe Patnode and he was great! He approached me like I was a human beeing not like I was jsut another sale. He was very patient with me looking, fery friendly and and he was great! He approached me like I was a human beeing not like I was jsut another sale. He was very patient with me looking, fery friendly and helpful, he really knew what he was talking about. When I decided what car I wanted he was very efficiant with getting the numbers needed. The price was great, way better then I expected Although i could not purchase a vehicle at that time due to needing a co-signer, when I am able to buy I will definitely go back to Joe. More

Shannon Hollifield was very friendly from our first contact with him. He was never overbearing or pushy. He answered all of our questions and worked with us to find the exact vehicle we wanted. Shan contact with him. He was never overbearing or pushy. He answered all of our questions and worked with us to find the exact vehicle we wanted. Shannon and managers of sales and used cars bent over backward to give me the best value for my trade, and made my overall car-buying experience easy. More

Brandon was super helpful and made the purchase of our Jeep very easy. He answered all of our questions and we left feeling that we got a great deal! Jeep very easy. He answered all of our questions and we left feeling that we got a great deal! More

I had a great experience with not our salesman, Shannon Hollifield, but also with all of the staff that we dealt with at Crown! Every concern that we had regarding the Hyundai Tucson we purchased was addre Hollifield, but also with all of the staff that we dealt with at Crown! Every concern that we had regarding the Hyundai Tucson we purchased was addressed promptly and with great courtesy. It truly was a pleasure dealing with this group of professionals! More

Ask for Shannon Hollifield! Had an amazing experience. Everyone was extremely friendly and helpfull. They have a great selection of cars and are Very knowledgable. I will recamend to everyone to shop here Everyone was extremely friendly and helpfull. They have a great selection of cars and are Very knowledgable. I will recamend to everyone to shop here. More

Purchased FIAT. Sales personell was friendly, informed, positive in attitude, offered to represent me in any question that required another member of team. Prompt to reply to follow up inquiry. My Brand w positive in attitude, offered to represent me in any question that required another member of team. Prompt to reply to follow up inquiry. My Brand was not an option on about select vehicle. More

Shannon was very curtious and helpful during our experience with him while buying the Dodge Challenger. He was not pushy and seems to be very sincere with us over the sale. He was very helpful in sh experience with him while buying the Dodge Challenger. He was not pushy and seems to be very sincere with us over the sale. He was very helpful in showing us the features that the car had and how to use them. The overall dealership was very clean and Shannoa made some pretty goo popcorn. If I happen to need another car in the near future it woild be my pleasure to work with him again. Thanks Shannon for your help! More

From the moment I walked in the door, I felt welcomed. Lanny Adams was one of three employees who greeted me, engaging me in conversation and immediately helpful. When I told him "I'm probably your night Lanny Adams was one of three employees who greeted me, engaging me in conversation and immediately helpful. When I told him "I'm probably your nightmare, I've been scouring the internet & have researched what I want," rather than roll his eyes and say "Oh, no!" he (and the other 2 w/him) said "You're the best kind of customer!" (and he sounded believable). He matched me with Rick Harrell, the PERFECT salesman for me. He listened to what I was interested in, he knew I offered my price based on research, and I truly believe he advocated on my behalf during negotiation. The sales process was as quick and painless as possible :). Don Gentry explained all the paperwork quickly and efficiently and Lee Lloid on my way out was very personable. I exchanged conversation with a few other salesmen who also represented Crown well, smiling, joking and happy for my new (used) car purchase. I was never made to feel "less than" for buying used rather than new. I can't say enough nice things about Rick; I would ask for him again and will recommend the dealership to others. The ONLY negative is the back seat was not detailed (and I had specifically mentioned this). There were spills on it that should have been cleaned up. When I picked up the car later that afternoon, I didn't have time to ask about this. More

Reginald was a wonderful, helpful salesman. We came to the lot later in the evening, but he never acted like he was rushing us. He took his time with us and tried to help us find what we were looking for. the lot later in the evening, but he never acted like he was rushing us. He took his time with us and tried to help us find what we were looking for. I would certainly buy from him again and recommend him to others. He introduced us to Lanny who was also extremely attentive. Both gentlemen were easy to contact via phone; Reginald called right back after I left him a message. I've bought a lot of cars in my lifetime, but the was truly the easiest, most enjoyable experience I've had. Kudos!! More

My Experience was very Great mike Ullenberg was very nice and helpful! Wasnt pushy and did everything possible to get me the car i wanted! and helpful! Wasnt pushy and did everything possible to get me the car i wanted! More