Crown Chrysler Dodge Jeep Ram of Chattanooga

I had a great experience with not our salesman, Shannon Hollifield, but also with all of the staff that we dealt with at Crown! Every concern that we had regarding the Hyundai Tucson we purchased was addre Hollifield, but also with all of the staff that we dealt with at Crown! Every concern that we had regarding the Hyundai Tucson we purchased was addressed promptly and with great courtesy. It truly was a pleasure dealing with this group of professionals! More

Ask for Shannon Hollifield! Had an amazing experience. Everyone was extremely friendly and helpfull. They have a great selection of cars and are Very knowledgable. I will recamend to everyone to shop here Everyone was extremely friendly and helpfull. They have a great selection of cars and are Very knowledgable. I will recamend to everyone to shop here. More

Purchased FIAT. Sales personell was friendly, informed, positive in attitude, offered to represent me in any question that required another member of team. Prompt to reply to follow up inquiry. My Brand w positive in attitude, offered to represent me in any question that required another member of team. Prompt to reply to follow up inquiry. My Brand was not an option on about select vehicle. More

Shannon was very curtious and helpful during our experience with him while buying the Dodge Challenger. He was not pushy and seems to be very sincere with us over the sale. He was very helpful in sh experience with him while buying the Dodge Challenger. He was not pushy and seems to be very sincere with us over the sale. He was very helpful in showing us the features that the car had and how to use them. The overall dealership was very clean and Shannoa made some pretty goo popcorn. If I happen to need another car in the near future it woild be my pleasure to work with him again. Thanks Shannon for your help! More

From the moment I walked in the door, I felt welcomed. Lanny Adams was one of three employees who greeted me, engaging me in conversation and immediately helpful. When I told him "I'm probably your night Lanny Adams was one of three employees who greeted me, engaging me in conversation and immediately helpful. When I told him "I'm probably your nightmare, I've been scouring the internet & have researched what I want," rather than roll his eyes and say "Oh, no!" he (and the other 2 w/him) said "You're the best kind of customer!" (and he sounded believable). He matched me with Rick Harrell, the PERFECT salesman for me. He listened to what I was interested in, he knew I offered my price based on research, and I truly believe he advocated on my behalf during negotiation. The sales process was as quick and painless as possible :). Don Gentry explained all the paperwork quickly and efficiently and Lee Lloid on my way out was very personable. I exchanged conversation with a few other salesmen who also represented Crown well, smiling, joking and happy for my new (used) car purchase. I was never made to feel "less than" for buying used rather than new. I can't say enough nice things about Rick; I would ask for him again and will recommend the dealership to others. The ONLY negative is the back seat was not detailed (and I had specifically mentioned this). There were spills on it that should have been cleaned up. When I picked up the car later that afternoon, I didn't have time to ask about this. More

Reginald was a wonderful, helpful salesman. We came to the lot later in the evening, but he never acted like he was rushing us. He took his time with us and tried to help us find what we were looking for. the lot later in the evening, but he never acted like he was rushing us. He took his time with us and tried to help us find what we were looking for. I would certainly buy from him again and recommend him to others. He introduced us to Lanny who was also extremely attentive. Both gentlemen were easy to contact via phone; Reginald called right back after I left him a message. I've bought a lot of cars in my lifetime, but the was truly the easiest, most enjoyable experience I've had. Kudos!! More

My Experience was very Great mike Ullenberg was very nice and helpful! Wasnt pushy and did everything possible to get me the car i wanted! and helpful! Wasnt pushy and did everything possible to get me the car i wanted! More

Rick was very friendly and went above and beyond to get us in our payment range. The atmosphere at Crown was very welcoming and everyone had a great attitude.. us in our payment range. The atmosphere at Crown was very welcoming and everyone had a great attitude.. More

Well, we actually had a fun time at your dealership. We never had any intentions of buying, just looking around. Terry Robey was an awesome salesman, no pressuring felt, just friendliness beyond what we h never had any intentions of buying, just looking around. Terry Robey was an awesome salesman, no pressuring felt, just friendliness beyond what we have ever experienced. The test drive was even fun. Terry showed us roads that had curves, hills, and all different terrain to show how the jeep would ride. Price was right, time must have been right, for we accepted the offer proposed to us. Yayyyyy! Thanks so much Mr. Terry, you are a "winner" in my book. Now, for Mr. Don Gentry. Well sir, we had fun hanging out in your office for a brief * span of time, listening to and questioning you on financing, etc. You were indeed a patient man, having to deal with me and all my questions and showing me the "figures." ha ha Service Department was very friendly and did a great job doing our Diamond Protection on our vehicle. Man, that thing sure is shining. Overall experience, AWESOME. Happy Customers, Shirley and Randy Sitzlar More

What a joy to be greeted in such a friendly way for just a routine car servicing. Eric Link was patient and answered all my questions and took the time to explain everything to me. It made my day. a routine car servicing. Eric Link was patient and answered all my questions and took the time to explain everything to me. It made my day. More