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Crown Chrysler Dodge Jeep Ram of Chattanooga
Chattanooga, TN
2,550 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,550 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga
September 25, 2013
Best experience I've had with buying a car! Terry and the team were great to deal with. Very up front, honest, transparent....... Many other dealers to choose from. This one was great! Brian 9/25 and the team were great to deal with. Very up front, honest, transparent....... Many other dealers to choose from. This one was great! Brian 9/25/13 More
by brian67
Employees Worked With
Terry Robey
September 24, 2013
I came to Crown Cars looking for my son a car. Its his first car and David Hall greeted us and showed my son every car in our price range. He showed my son every car in our price range. Helped him pick ou first car and David Hall greeted us and showed my son every car in our price range. He showed my son every car in our price range. Helped him pick out a dodge nitro. My son had left his ID at home so David took on a test drive. David went out of his way to make my son happy. More
by Rachl
Employees Worked With
David Hall, Jr.
September 24, 2013
One of the best experiences I have ever had with any dealership. They went above and beyond to get the best truck! Erick Link in service helped me and I asked to be placed with one of the best sales peo dealership. They went above and beyond to get the best truck! Erick Link in service helped me and I asked to be placed with one of the best sales people. Lindsey Thomas listened to me and the customer service was outstanding. Thank you again for such a great experience! More
by lamonwheeler
Employees Worked With
Eric Link, Lindsey Thomas
September 24, 2013
My husband took my care in on September 11th to have the sealer clear coat that I purchased with my vehicle only two weeks prior to this service. I have a brand new 2013 Dodge Charger Daytona Edition that w sealer clear coat that I purchased with my vehicle only two weeks prior to this service. I have a brand new 2013 Dodge Charger Daytona Edition that was purchased August 29, 2013. Dewayne Black was my salesman and Taralynne Stricklin was the finance manager. On the day my husband dropped it off to have the service the blonde lady in serice not sure of name handed him the keys of the rental not telling him the time to have to have it back but did tell him the procedure to the car would take 3-4 hours to apply. He drpped the care off at 10:30 by 12:00pm they called to say it was ready for pick. Due to my husband's schedule and mine I had to wait until I was off of work to return the rental and pick up my car. When arriving at the dealer at 6pm the blonde lady told me that I was unable to pick up my car that it was now six and my rental was to have been back by then and they were now closed and that she would take responsibility for the rental and refused to give me my car. I asked why she did not tell my husband of the time limit and she says " your husband, boyfriend, friend, or whom ever he is was told 6 and no later." I found that very offensive and rude. She also told me if I was not back first thing in the morning she was charging me for the rental. As unhappy as I was I went home. The next day my husband got up suprer early was there to pick up the car and brought it to my work. When I looked at the car I was upset and disappoiinted. The service people had left wax all over the front left and right sides of the car as well as the front end. It looked like someone painted polka dots on it. There was scuff marks and scratches from the buffer all over the top of the front driver wheel. The inside looked horrible they had put the sealer on so fast you could see the spots that were missed. Also they were to vacuum for me since the day of my purchase they could not. They did not do this it looked as if someone attempted to make it look cleaned. I then had to drive to the dealer again and spoke to the manager of service Chris. The next day I drove to work and they picked up my car and kept it for the whole day in order to fix the mistakes made then returned my car to me by the end of the day. I was pleased with the work. However I am not happy for all the trouble that I had to go through and the gas in my car that was waisted because they didn't car enough to do the job right the first time. More
by policewife
Employees Worked With
Chris, Service manager
September 19, 2013
I looked for the my Deep Cherry Red 2013 1500 Reg Cab Ram Tradesman with 3.6 and 8 speed from March until August. Other dealers tried to coax me to buy a crew cab 4X4s with the 5.7 engine. Doug Grammer and Tradesman with 3.6 and 8 speed from March until August. Other dealers tried to coax me to buy a crew cab 4X4s with the 5.7 engine. Doug Grammer and Crown of Chattanooga were able to put me in the the exact truck I wanted for thousands less. Actually the truck was better equipped than i was looking for but had all the features I wanted. I tried to get this truck from dealers in my home state of West Virginia, Kentucky where my family is from, Indiana where I currently work and Ohio that I drive through weekly. This was the best experience I have had buying a vehicle. Well worth traveling the 6 hrs. Doug and Crown helped me out there and had a driver meet me half way to deliver my new truck. More
by wesley1924
Employees Worked With
Douglas Grammer
September 13, 2013
I was recommended to Crown by a friend and I'm glad I listened. I was greeted by Rick with a smile. He informed me about the Swap your payment event and told me about all the savings for the sale that listened. I was greeted by Rick with a smile. He informed me about the Swap your payment event and told me about all the savings for the sale that Weekend. Rick was easy to deal with and the process was smooth. When I went to sign my paperwork, Don shook my hand and made me feel comfortable. I'm usually nervous during this point. Paperwork Was a breeze. Finally TC (the general manager) thanked me for my business. I was so impressed I sent my Pastor to buy a car from Crown and he did. Thank You for making me feel important and giving me a Great deal! FC Burke More
by Fcburke
Employees Worked With
Rick Harrell, Lanny Adams, Donald Gentry, T.C. Staton
September 10, 2013
When I went to crown I dealt with a man named Joe Patnode and he was great! He approached me like I was a human beeing not like I was jsut another sale. He was very patient with me looking, fery friendly and and he was great! He approached me like I was a human beeing not like I was jsut another sale. He was very patient with me looking, fery friendly and helpful, he really knew what he was talking about. When I decided what car I wanted he was very efficiant with getting the numbers needed. The price was great, way better then I expected Although i could not purchase a vehicle at that time due to needing a co-signer, when I am able to buy I will definitely go back to Joe. More
by ALomber
Employees Worked With
Joe Patnode
September 05, 2013
Shannon Hollifield was very friendly from our first contact with him. He was never overbearing or pushy. He answered all of our questions and worked with us to find the exact vehicle we wanted. Shan contact with him. He was never overbearing or pushy. He answered all of our questions and worked with us to find the exact vehicle we wanted. Shannon and managers of sales and used cars bent over backward to give me the best value for my trade, and made my overall car-buying experience easy. More
by critter852
Employees Worked With
Shannon Hollifield
September 04, 2013
Brandon was super helpful and made the purchase of our Jeep very easy. He answered all of our questions and we left feeling that we got a great deal! Jeep very easy. He answered all of our questions and we left feeling that we got a great deal! More
by jenguy1
Employees Worked With
Brandon Payne
