Crown Chrysler Dodge Jeep Ram of Chattanooga

Because my purchase was a business purchase, my expectations and demands were very specific. Upon making the decision to purchase a vehicle for our new VP of Sales, I contacted Ray West at the Cro expectations and demands were very specific. Upon making the decision to purchase a vehicle for our new VP of Sales, I contacted Ray West at the Crown dealership in Chattanooga via the telephone. I gave Ray my specifications on the kind of vehicle I desired and our purpose for the purchase: size, fuel economy, business needs, etc. Ray immediately gave me a couple of options that exactly fit with the specifications I had provided. Unfortunately for me, my business tasks required that I have multiple conversations with Ray: each time I had to cut off our phone conversation to handle business needs, Ray was extremely understanding and patient with me, and he took multiple calls from me in the same professional, friendly, helpful manner. In the span of a few hours, Ray had the found the perfect option for our business, and, again, because of business tasks, I could not leave the office to see the vehicle first-hand; so Ray took the time to drive the vehicle to my office for our examination. The next morning resulted in our purchase of the vehicle, a pre-owned 2011 Ford Taurus. Again, Ray drove to my office so that I could drive the vehicle back to the dealership to complete the purchase paperwork. Ray and Taralynne had all the paperwork ready for me when I arrived at their office: they answered a few questions I had, and I was on the road to the office in our new car in less than an hour. If the need arises for another vehicle - whether it is for personal reason or business reasons, I will definitely be calling Ray again: he listened to my needs, offered suggestions and alternatives, and went out of his way to make the experience as easy as possible for me. More

Genie was courteous, professional, and helped me find exactly the right truck I needed. It had everything I wanted and more!! This was my first new car buying experience and I was pleasantly surprised a exactly the right truck I needed. It had everything I wanted and more!! This was my first new car buying experience and I was pleasantly surprised at how easy it was. I also have to give a shout out to Tara who worked to get me the best rate on the loan. I really appreciate her help! More

Lindsey Thomas was a great person to work with, she helped us find exactly what we were looking for and made our experience car shopping a very pleasant one! I highly recommend Crown and Lindsey! helped us find exactly what we were looking for and made our experience car shopping a very pleasant one! I highly recommend Crown and Lindsey! More

Ours was a familiar story that you've heard before, we stopped in at the dealership to just look around and see what was available. We hadn't even talked about trading our vehicle at this time. But, we stopped in at the dealership to just look around and see what was available. We hadn't even talked about trading our vehicle at this time. But, Terry met us on the lot within just a few minutes and he was very friendly and open from the start. He went the extra mile to match what we thought we wanted to what they had on hand and we went through several possibilities before we found one that met pretty much all of the things on our want list. Terry stayed with us through the whole process, but he wasn't at all pushy and gave us our space to talk between us when we needed it. He made what we thought was an attractive offer on a truck that we really liked and then we moved inside to talk to Jimmy about trade-in values and financing. Jimmy went to extremes to find us the best loan rates out there and was patient with us through the whole process as well. More

GREAT SERVICE!!! I drove from Decatur, AL to the Crown dealership to pick up a car! I called and worked with Rick Harrell on the deal and Shawn Beard helped me with my paperwork and transfer of the car. dealership to pick up a car! I called and worked with Rick Harrell on the deal and Shawn Beard helped me with my paperwork and transfer of the car. Both were very professional and polite. They were on the level and completely honest with me from start to end. It was the best buying experience I have had to date. Thanks guys! Brad- from Alabama More

I highly recommend going to Genie Carter for any and all car buying needs. I found an F450 via Auto Trader online at Crown Chrysler and Genie helped me get all the info and pictures I needed to say yes ship car buying needs. I found an F450 via Auto Trader online at Crown Chrysler and Genie helped me get all the info and pictures I needed to say yes ship me this truck without ever driving or seeing it in person. The paperwork was done quickly via email and mail service, and Genie always had an update for me via text or email. Extremely, extremely good service and support. Worked very well with me on price and I always knew where I stood. Thanks Genie! More

Found a truck I liked and work with Shannon Hollifield. Explained I didnt need a new truck I had one that was near perfect. The truck I was interested in was only a "want" and he would have to work hard fo Explained I didnt need a new truck I had one that was near perfect. The truck I was interested in was only a "want" and he would have to work hard for my business. He did just that, and presented me with a more than fair price for the truck I wanted. I appreciate the straight forward way he conducted our interaction. Met with most of the local staff and look forward to my next interaction in the service department at first service interval. More

Patricia is very knowledgeable and easy to work with. Even if my descriptions of my problems are vague, she always takes me seriously and tries to get to the bottom of my issue. She never makes me feel Even if my descriptions of my problems are vague, she always takes me seriously and tries to get to the bottom of my issue. She never makes me feel stupid even though I have zero knowledge of cars. The oil change package is a great deal! More

Lindsey Thomas helped me with my purchase of my new Fiat. I was unfamiliar with the Fiat and she answered every question and concern I had very professionally. I will be recommending her as well as Crown. Ve I was unfamiliar with the Fiat and she answered every question and concern I had very professionally. I will be recommending her as well as Crown. Very happy with my Fiat! More

Awesome service! Super friendly and goes above & beyond to help meet our needs! Would highly recommend them to anyone especially Rosie! Hope to find the perfect vehicle from them :) beyond to help meet our needs! Would highly recommend them to anyone especially Rosie! Hope to find the perfect vehicle from them :) More