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Crown Chrysler Dodge Jeep Ram of Chattanooga
Chattanooga, TN
2,738 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,738 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga
July 15, 2015
Start to finish, persistent. Cole Brand assisted me my quest to upgrade my vehicle. At the beginning, we could not get the numbers to work on what I wanted. I do contract work so Cole Brand assisted me my quest to upgrade my vehicle. At the beginning, we could not get the numbers to work on what I wanted. I do contract work so I am out of town a lot so Cole kept me on his "hunt" list. LOL. Attempted even other styles of cars but NO I want what I want. So as I returned home to look at the chosen car Cole had found for me, which he kept in touch with me for the 3 month contract period of my job I might add. Things still were not looking that good. So as I decide to wait & look for myself, explaining to Cole that if I can't get things the way I want them, the deal would end. So with that being said, Cole, determined to "find"MY car, he located a car that fit all my likes & we had to go to Chattanooga to pick it up, but He found me my car! Way to stick with me Cole! Kudos ! More
by Boopmyster
Employees Worked With
Cole Brand
July 07, 2015
Recent service During my recent experience at Crown Ram of Chattanooga, James Fulton did an excellent job performing his duties as a Customer Service adviser. James During my recent experience at Crown Ram of Chattanooga, James Fulton did an excellent job performing his duties as a Customer Service adviser. James provided a daily status / updates. He was always courteous and most professional. More
by BKER6016
Employees Worked With
James Fulton
July 07, 2015
RECALL SERVICE -JOB WELL DONE- She greeted me with smile on her face as she asked me what she can do for me. Since the job required an all day work on the truck , she had their ser She greeted me with smile on her face as she asked me what she can do for me. Since the job required an all day work on the truck , she had their service driver to take me home and picked me up at home. VERY HELPFUL. I will recommend her anytime to anybody. More
by customer123
Employees Worked With
Judy McDowell
July 02, 2015
pleasant I felt really comfortable dealing with this dealership I had gone to two others before purchasing my new vehicle at Crown. They delivered my new vehic I felt really comfortable dealing with this dealership I had gone to two others before purchasing my new vehicle at Crown. They delivered my new vehicle to my job when they received the color I wanted. I had the pleasure of dealing with Michael Ullenburg, he is the one that delivered my vehicle personally. More
by cblair57
Employees Worked With
There were a couple more people that I had the honors of dealing with I just can't remember their names and I'm sorry for the lapse in memory., Michael Ullenberg, Larry White
June 14, 2015
Made my life!!! Stopped by to take a closer look at the jeep renegade wasn't even planning on driving it. Took it for a drive then the manager let me take it home for Stopped by to take a closer look at the jeep renegade wasn't even planning on driving it. Took it for a drive then the manager let me take it home for the night to show my wife. and I was sold on it at that point,brought it back and they work so well with me to get me into a loan that I can afford and was so willing to work with me. Would recommend Darrell Lacey and Ronny jones to any thanks so much guys for helping me purchase my very first brand-new car More
by Amorgan88
Employees Worked With
Ronny Jones, Darrell Lacy
June 12, 2015
Helpful! Thorough! Not intimidating! I don't like getting my Truck serviced because I always feel I am going to be pushed to have something else done...feel intimidated. I didn't feel tha I don't like getting my Truck serviced because I always feel I am going to be pushed to have something else done...feel intimidated. I didn't feel that way at this place and with the service people. They were helpful and VERY thorough. Would DEFINITELY go again! More
by Radams
Employees Worked With
Judy McDowell
June 10, 2015
Outstanding service Visiting from Florida and without appointment received excellent and quick service. Latham Biggs, new employee, service advisor was terrific to work w Visiting from Florida and without appointment received excellent and quick service. Latham Biggs, new employee, service advisor was terrific to work with. Warranty plus recalls serviced. More
by Jerry
Employees Worked With
Latham Biggs
June 08, 2015
Outstanding Customer Service and Service My experience was Judith Mcdowell in the service department. Judith Mcdowell in the service department was outstanding. She exemplifies professionalis My experience was Judith Mcdowell in the service department. Judith Mcdowell in the service department was outstanding. She exemplifies professionalism. She was courteous, friendly, informative and prompt. I will recommend this dealer to everyone i know. And i plan to come here for my maintenance needs. Thank you. Judith is a true professional. She/her professionalism and customer focus attitude remind me of the women and men i worked with in the armed services. Thank you. More
by SoCial
Employees Worked With
Judy McDowell
June 04, 2015
They treat women differently then they do men! I had to go up to the dealership 3 times! I was quoted 4 different prices over the 5 days I dealt with this dealership. I was told how pretty I was a I had to go up to the dealership 3 times! I was quoted 4 different prices over the 5 days I dealt with this dealership. I was told how pretty I was and that I shouldn't be speaking to other men or other dealerships. I then asked to speak to the Service Manager and once we sat down he told me I needed to "put my brakes on" and that the original deal was off the table. DO NOT BUY A CAR FROM THIS DEALERSHIP!!!!! More
by HCMJMK1127
Employees Worked With
Jeremie Leach
June 01, 2015
SOOOOOO PLEASED!!!! The entire experience here was the best! The first time I showed up to look at a Journey Crossroad. Darrell rode with me on the test drive and allowed The entire experience here was the best! The first time I showed up to look at a Journey Crossroad. Darrell rode with me on the test drive and allowed me to take it to my husband's work to show him. The entire ride he was very personable and friendly. He also went over every aspect of the car and what it had to offer. We set down to work numbers and he brought in Larry White to help. At this time I had to leave to go get my son from a birthday party but Darrell allowed me to take the Journey and he rode with me again explaining what all the vehicle had to offer but not in a pushy way. Once we got back Larry worked #'s every way possible to get me where I wanted to be at. He was also amazing! You could tell they wanted to make the sell but wasn't overbearing and pushy about it. I left unsure of what to do but continued the search for my next vehicle. A few weeks went by and I decided on a Dodge Caravan. I called them up, had them work some numbers without even going down there to look at it, and within a few hours Larry had the #'s we needed to see. They got the paperwork ready, my husband stopped in to sign it, and I went that evening to pick it up. Best car buying experience we've had yet and this is the 4th time in less than 4 years we 've purchased a vehicle! Both men were great and I highly recommend them! More
by kfirman
Employees Worked With
Darrell Lacy, Larry White
