Crown Chrysler Dodge Jeep Ram of Chattanooga
Chattanooga, TN
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2,666 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga
Lack of customer service skills Has a "teen type" attitude and needs better training on how to treat and serve customers. Doesn't know how to properly return, answer, or end phone c Has a "teen type" attitude and needs better training on how to treat and serve customers. Doesn't know how to properly return, answer, or end phone calls..Promises repairs when they are not ready, and then does not return phone calls to inform of progress or reason for repair delay.. I have been in customer service all my life, and this is the worst customer service I have ever experienced by far. I will never recommend this service center strictly based on the customer service I have received. More
Truckin I just purchased a Ram 1500 from David Hall. Wasn't really expecting to buy a truck at the time but David made things so easy. He got me all the infor I just purchased a Ram 1500 from David Hall. Wasn't really expecting to buy a truck at the time but David made things so easy. He got me all the information I needed to make a decision. David got me a great interest rate a very good payment and he showed me all the features on the truck and how they all worked. He even paired my phone for me. I am very pleased with David Hall and all the people at Crown. More
Above and Beyond I am SOLD on Crown because of Rachel Smith. I hope future encounters with other employees don't disappoint; they'll have a lot to live up to! Custome I am SOLD on Crown because of Rachel Smith. I hope future encounters with other employees don't disappoint; they'll have a lot to live up to! Customer service is a lost art these days, but Rachel Smith went above and beyond to help me in every way with my Chrysler 300. I was made to feel respected, valued, and appreciated. I will be visiting Crown for ALL my maintenance needs. More
Rob 200 I recently bought a car from David Hall and you should know that David is awesome. He knows his product, he knows how to listen to you and help you ge I recently bought a car from David Hall and you should know that David is awesome. He knows his product, he knows how to listen to you and help you get the vehicle that meets your needs. He explained how everything worked he showed me how they worked. This want be the last car I buy from David. More
Miss Karen I was in a few days to get my oil changed and David Hall was asking how my car was doing? I told him it was doing good. He ask me how I was doing and I was in a few days to get my oil changed and David Hall was asking how my car was doing? I told him it was doing good. He ask me how I was doing and my family was doing. I told him that a had some new grandbabies and he ask if I new that fiat had came out with a 4 door Fiat. Well I just had to see one so he got the keys to one. We went and looked at them and my first thought was they are so cute. He opened it up and you wouldn't believe how much room they have in them plenty big enough for 3 Grandbabies. I had to have it and David made me a great deal in it. This is my second car from David Hall and people at Crown and I have never been so happy!! More
Great place to buy a car I had not been at a dealership in a very long time so I did not know what to expect. The process was a little slow but the customer service me and my I had not been at a dealership in a very long time so I did not know what to expect. The process was a little slow but the customer service me and my family received made up for it. Doug and Jason made it worth the wait. My family will be shopping here again on our next purchase. More
Best place to buy a car We had looking at cars most of the day and had hard time getting anyone to even to talk to us started to think we smelled or something. When we pulle We had looking at cars most of the day and had hard time getting anyone to even to talk to us started to think we smelled or something. When we pulled into the Crown dealership we was imediatley greeted by David Hall. You could tell he was there to help us not sell us something. We looked several different vehicles and he showed us a New Jeep Cherokee let me drive it then went over all the features he even showed me how they worked.. David made everything fun and easy. I recommend you go see David Hall at Crown of Chattanooga before you buy your next car! More
Excellent experience We thought we wanted a crossover something like a jeep compass or a jeep patriot until we drove them. They drive like a cross over we wanted something We thought we wanted a crossover something like a jeep compass or a jeep patriot until we drove them. They drive like a cross over we wanted something with the space of a small SUV but drove like a car. So David Hall showed us a fiat 500L it had the room of a SUV but drove like a car. Thanks to David we got the perfect car. So if your not sure of what you are looking for go see David Hall!!! More
Ray West I recently purchased a used car from Crown, and Ray West made it easy because he was professional, helpful, fair, honest, and LOW PRESSURE. He makes I recently purchased a used car from Crown, and Ray West made it easy because he was professional, helpful, fair, honest, and LOW PRESSURE. He makes buying a car how it should be...easy, fun and quick!! Actually the whole team at Crowne was very nice and helpful. I highly recommend Ray West and Crowne for your next purchase. More
EXCELLENT CUSTOMER SERVICE I was very pleased with James Fulton's customer service. He is a young man who is knowledgeable, pleasant, and respectful. It makes me proud to know t I was very pleased with James Fulton's customer service. He is a young man who is knowledgeable, pleasant, and respectful. It makes me proud to know that I can still count on a young hard worker like James at the best car dealership in town. Also I mentioned that there was no popcorn to a staff member, and in no time popcorn was made. As usual plenty of water, and coffee. Clean restrooms!! More































