Crown Chrysler Dodge Jeep Ram of Chattanooga
Chattanooga, TN
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2,714 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga
scheduling a service appointment only to be turned away I was scheduled for an appointment to have my truck looked at and diagnosed for tomorrow but was called at 3:20 to have them cancel on me. So I procee I was scheduled for an appointment to have my truck looked at and diagnosed for tomorrow but was called at 3:20 to have them cancel on me. So I proceed to drive to crown dodge after work to see what the problem was. Today is Tuesday and and they proceeded to tell me that they couldn't take in my truck until next Monday and that was a big maybe even that soon so since it has to do with my lights I need it fixed soon. So I ask what options I have they suggested I go to the Cleveland location and if I went straight there that they would get it diagnosed today. As I was leaving a woman walked in with the keys to her car and they took her car with a smile on there face and a thank you so I bite my tongue and headed to the Cleveland location but when I got there they told me that I would have to leave it and they would get to it tomorrow. So I personally will NEVER spend my money at crown dodge. More
Helpful, efficient quality service and staff. I took my Jeep in to have it serviced and check out a few little small issues it seem to be having. I talked with Judy who was extremely helpful, she I took my Jeep in to have it serviced and check out a few little small issues it seem to be having. I talked with Judy who was extremely helpful, she listened to everything I said, and kept me informed on every step of the process. I would recommend this dealership service department as top quality people to have to work with. It's never fun when you have to deal with car repairs but at least these are great people and give quality service. Ask for Judy! More
SUPERB... Our experience was great.. The salesperson was proficient.. And a great listener and knew just what we needed to meet our needs. He even referred us Our experience was great.. The salesperson was proficient.. And a great listener and knew just what we needed to meet our needs. He even referred us to place for equipping the van with handicapped devices. Most importantly he was courteous as he set out to meet our needs for a new vehicle. Thanks mr. Johnny Mckibben for your assistance. More
Had a great time! Thanks to Marco Pinzon, Ram 1500 is now my car. Will recommend this to friends and family. Thanks guys appreatiate it, be back soon thanks Thanks to Marco Pinzon, Ram 1500 is now my car. Will recommend this to friends and family. Thanks guys appreatiate it, be back soon thanks More
Great service. James Fulton was very helpful and attentive. He listened to my issues, took action and communicated the results. We love our 2015 Grand Cherokee. James Fulton was very helpful and attentive. He listened to my issues, took action and communicated the results. We love our 2015 Grand Cherokee. More
Great dealership Viktor Pelezhaev was an awesome salesman. He was very detailed and really aimed to please on what I was looking for in a vehicle. I was very satisfie Viktor Pelezhaev was an awesome salesman. He was very detailed and really aimed to please on what I was looking for in a vehicle. I was very satisfied on the service I received. The whole staff was very friendly. This also includes Tara who did my final paperwork. I have already started recommending this dealership to friends and family. ?? More
My first tune-up experience was awesome,service was amazing Judy LaChance,was OUTSTANDING in her start to finish service. She went over future things I will need to get done and was very professional, knowledge Judy LaChance,was OUTSTANDING in her start to finish service. She went over future things I will need to get done and was very professional, knowledgeable and kind. I would,will Recommend Chattanooga Crown to any and everyone to buy a automobile from you guys anytime.....Thanks Judy you "ROCK" More
service center Great service. James Fulton was really helpful most recently and everyone is always very courteous.. We've been extremely happy with multiple service Great service. James Fulton was really helpful most recently and everyone is always very courteous.. We've been extremely happy with multiple service visits. Thank you!! More
Great - Awesome My experience at Crown dealership was the best dealer new car purchase I have had, Over the years I have brought several cars and most good experience My experience at Crown dealership was the best dealer new car purchase I have had, Over the years I have brought several cars and most good experience but at Crown it was a GREAT choice from the time I stepped feet out of my car and Micheal Ullenberg walked up and greeted me with an awesome welcome and comfort. I was so frustrated by the time that I had come to Crown that all I wanted to do was cry and run. But the ease and comfort that Mr Ullenberg repeatedly instilled in me allowed me to trust him as a salesman, I was drained of any hope or faith that I was going to get a car and Micheal kept working and reassuring me that I was not hopeless and that miracles are still possible. He text, called, and emailed during whatever communication he could extend to keep me patiently allowing him to work toward me owning a car. He and Tia the finance representative worked effortlessly toward assisting in finding me financing, Everyone during my entire efforts and time at the dealership from all personal were kind and smiling reassuring professional faces around the dealership, I lastly appreciated my clean car with gas and being taught patiently at the end of a long day after the dealership was closed how to use every important button and screen in my car. I felt guilty having already keeping my Mr. Ullenberg all day but overtime he never complained or rushed. His only importance was making sure I knew how to use my new car. I really enjoy everything about my new car Mr. Ullenberg helped me decide about, including my payments. I went to work and shared my experience I have been on my face book page, my beauty shop. Thank you Crown for your entire staff and having real people working and representing you and the the dealership proudly. Felecia Mason More
Friendly service Service was friendly and quick. I enjoyed my oil change and tire rotation and complimentary coffee. Service members were all well dressed and presenta Service was friendly and quick. I enjoyed my oil change and tire rotation and complimentary coffee. Service members were all well dressed and presentable. Good job on the comfy big chairs too. More































