Crown Chrysler Dodge Jeep Ram of Chattanooga

I would absolutely recommend crown dealership to anyone including my family members. I also had the pleasure of working with Doug Clark he was not pushy he was patient and he was very observant on what I w including my family members. I also had the pleasure of working with Doug Clark he was not pushy he was patient and he was very observant on what I wanted overall their staff was a pleasure to work with More

I want to express my appreciation for Jeff Milsaps and how he genuinely went the extra mile in assisting me when my Fiat broke down the prior week. I recommend your dealership and praise Jeff and Jason S how he genuinely went the extra mile in assisting me when my Fiat broke down the prior week. I recommend your dealership and praise Jeff and Jason Sharp. My car was towed in about an hour after the service department was supposed to be close but first Jason and then Jeff waited around for the me, without making me feel uncomfortable that I was ruining their evening. When the car arrived for work under warranty, Jeff made sure that a secondary problem caused by the defective part under warranty would also be covered. He told me it didn’t seem right to saddle me with a bill for something caused by something under warranty. He said he advocated for it all to be covered under warranty, including actually calling Fiat. To me, that epitomizes going the extra mile to solve a problem and meet a customer’s needs. I would have been very mad if I had a charge, let alone a big one, from a warranty repair. I would have protested and, if not successful, would have been sure everyone I knew would not go to a dealership that did such a thing. Jeff, however, solved the problem. So now I am telling as many people as I can that Crown went above and beyond for me and aside from having a great care (the Fiat, which people ask me about often) I can say you have a great service department too. I had my oil changed there a time or two, but now am committed to bring it to you for all my maintenance and other repair needs (hopefully there won’t be many of those for a while). Having such strong team members as Jason and Jeff suggests you are doing something right managing your dealership and taking care of all your customers. Thank you for your efforts on my behalf and keep up the good work! More

Mr Robey work hard to get the price that i want to pay. he saw that the car was clean and gassed up. He was able to help with get us a real good car. he saw that the car was clean and gassed up. He was able to help with get us a real good car. More

Doug Clark knew a lot about the vehicle I was looking to purchase. The service was phenomenal! I strongly recommend asking for him the next time you visit Crown! You won't be disappointed! purchase. The service was phenomenal! I strongly recommend asking for him the next time you visit Crown! You won't be disappointed! More

Excellence customer service. Extremely friendly and professional! I will continue to give them my business and recommend you do too. I had a small issue with my new jeep and they fixed it fast and with professional! I will continue to give them my business and recommend you do too. I had a small issue with my new jeep and they fixed it fast and with a smile. What great service More

I bought an RV this summer and started camping. Used my 14 year old Chevy half ton to pull the trailer. Had a few issues which caused me to start looking for a replacement truck. Went by the dealer Frida 14 year old Chevy half ton to pull the trailer. Had a few issues which caused me to start looking for a replacement truck. Went by the dealer Friday and looked their trucks over. Came back Saturday with my trade and test drove. They were very knowledgeable of the vehicles which helped me find the best fit. Offer was very good. I go back Monday to pickup my new truck. It was a very pleasant truck buying experience. More

Mr. Harrell did everything in his powe I get me into a new truck, we couldn't get the credit backing for it because I have some credit issues to attend to, when those are done I will defiantly be back to new truck, we couldn't get the credit backing for it because I have some credit issues to attend to, when those are done I will defiantly be back to get my first new truck from Mr. Harrell. He even went as far as to offer some advice on how to get my credit back on track. He is a ferocious worker and the right man for the job, I will defiantly be back for service like that, he is my dealer for generations to come. Great work Mr. Harrell you have done your dealership proud! More

I was driving a 2006 Dodge Dakota with high mileage. I was actually still making payments on said vehicle, but I was interested in trading it in for something more gas efficient. Honestly, I just stopped was actually still making payments on said vehicle, but I was interested in trading it in for something more gas efficient. Honestly, I just stopped at the first dealership that caught my eye, which happened to be Crown. Of course the beautiful cars on the lot drew my attention, but the flailing inflatable man was pretty magnificent.. So I pulled in, and before I could even park, I was greeted with a smiling face: Terry Robey! I explained the situation with my truck to him, and he took me to his office to see what my options were. The odds didn't seem to be in my favor at first, but he maintained a pleasant attitude and kept trying to find a deal that would suit me. I'm sure it must be a tad bit disappointing when a customer arrives and explains they have no money to put down, but he never acted like it was a waste of time for him. He gave me a bit of advice, and I started to leave. Before I could even back my truck out of the parking space, he rushed out the door to me and said that I would be able to get a car after all! He and another salesman showed me a 2013 Chrysler 200, which I fell in love with immediately! I took it for a test drive and returned to the office to fill out paperwork. All of the people at Crown were incredibly caring and friendly. They definitely go out of their way to make sure the customers feel at home. I believe I was at the dealership for 3 hours or so, but never was I bored or confused as to what was going on. They explained everything to me plain as day (but not in a condescending manner). I greatly appreciated every single person I came into contact with at Crown. The past experiences I've had at dealerships have never been pleasant, to say the least. I highly recommend Crown to anyone who is looking for a great deal and outstanding service. More

I bought a 2014 Dodge Ram a few days ago from Shannon and Ryan, they by far are the Best salesmen at that dealership. They really treat people like family and not just another customer, I would tell all my f Ryan, they by far are the Best salesmen at that dealership. They really treat people like family and not just another customer, I would tell all my family and friends to buy a vehicle from either of them. In the future when I am ready for another vehicle I will go back there to buy again. More