Crown Chrysler Dodge Jeep Ram of Chattanooga

Wonderful experience My husband and I decided it was time to trade in his car,and being the gentleman that he is, I got to choose what I wanted. I went with the Dodge van. My husband and I decided it was time to trade in his car,and being the gentleman that he is, I got to choose what I wanted. I went with the Dodge van. It works well for us since my mother and I travel, and I also take my grandchildren places. When I walked into your place of business I was greeted by your receptionist as well as a few other salesmen. In the past I have dealt with Reggie ( Regginld Harris) and wanted to see him again due to his excellent customer service. I told him what I wanted, a red dodge van. He went out of his way to find exactly what I wanted. He wasn't pushy, or your typical salesman that you hear about. He also helped my son nd his wife choose their vehicles. A 2008 Jeep Liberty and a 2013 Jeep Wrangler 4 door. When its time for us to trade in, we will definetlt be back o see Reggie. For my services needed on the van, I like to deal with David Wilson. He also has excellent customer service skills; as well as very kind hearted. He has gone out of his way to take care of me as well as my daughter-in-law. Because of these two men and their sincere services, is the reason why I keep coming back to Crown. Doreen Miller More

Fiat service at Crown David Wilson did a great job. He kept us informed as to how the work was progressing. Also Cody was very helpful teaching us about a few items we had David Wilson did a great job. He kept us informed as to how the work was progressing. Also Cody was very helpful teaching us about a few items we had questions about but were not in the owners manual. Good job by all. Thanks More

Time for a little maintenance My wife's Jeep needed a couple of repairs as well as diagnostics for other unknown issues. David took care of communicating well about the amount of My wife's Jeep needed a couple of repairs as well as diagnostics for other unknown issues. David took care of communicating well about the amount of time the repairs would require. He was upfront with the costs both estimated before the work was completed and prior to my receipt of the vehicle. There was a minor hiccup concerning a stubborn part, but the issue was promptly discussed with me and a rental car was procured for my use. My work day was not interrupted because of the dependable shuttle service. Thank you, for the positive experience. Cody More

I had a very pleasant experience on my service visit to Crown Chrysler.. The usual things everyone fears when you take your vehicle in for service are long wait times and inflated prices, or the surprise r Crown Chrysler.. The usual things everyone fears when you take your vehicle in for service are long wait times and inflated prices, or the surprise repair that is needed. These are not things you can dismiss, you want your warranty to be valid so you want to take your vehicle to a reputable service center. I was very pleased with David. He immediately greeted me and began the process. He recommended a couple of add on items, things that were needful and I like that he did it in a no pressure way. I chose to leave my vehicle and run a few errands. When I returned, David met with me and ensured my satisfaction with the visit, I will definitely return for my next service. More

Great customer svc and service work! I brought my truck in to be repaired and was in between states. I called and they got me in to be checked right away. They then kept my truck and fixe I brought my truck in to be repaired and was in between states. I called and they got me in to be checked right away. They then kept my truck and fixed my problems and did a complimentary all check out and found my brakes were needed in the front and my trans fluid was dirty. I agreed and let them service what they could in the time alotted I had. They had me out the next day! Everything fixed and clean! I highly recommend this dealership for service. My svc advisor Jeff Milsaps was on top of all of it. Called to let me know progress and also what was covered under my warranty. They had me on the road right away with a smile. I was smiling too. My truck doesn't drip anything now and I'm glad I got my brakes and tranny done, summer is here and I can travel with the fifth wheel now that all my business is done. I'm very thankful because I had family medical issues going on in Tn and Illinois. When you just keep driving your vehicle, your going to have to maintain! I highly commend Jeff Milsaps and this dealership!! Thanks you guys and my family thanks you too, alot of people depend on me. I'm glad I could depend on you! More

Doug Clark and Shannon Hollifield were very helpful whenever I went into Crown looking to buy a Jeep Wrangler. I was able to find the perfect vehicle that suited my interests all the while dealing with whenever I went into Crown looking to buy a Jeep Wrangler. I was able to find the perfect vehicle that suited my interests all the while dealing with great customer focused salesmen. I would recommend Crown to anyone looking for a great vehicle and satisfaction with a major decision. More

We were able to get the truck we wanted with the help of our salesman Doug Clark. He was very nice and made sure that we were taken care of and were happy with the truck we were receiving since it had to be our salesman Doug Clark. He was very nice and made sure that we were taken care of and were happy with the truck we were receiving since it had to be gotten from another dealership. More

Purchase of 2014 Dodge Charger Tony Vanderwaal was very friendly and helpful during the entire purchase process. He wanted to make sure that I was comfortable and happy the purchase Tony Vanderwaal was very friendly and helpful during the entire purchase process. He wanted to make sure that I was comfortable and happy the purchase of my new car. He answered all of my questions and even gave me his cell number. He told me to call him anytime if I had a question or concern. Before I left the dealership, my first oil change was scheduled and important car options were explained to me. David Hall synced my cell phone to the cars bluetooth before I left the dealership. I am very happy with my purchase. I would recommend Tony and the dealership to anyone who is looking to purchase a new or used car. The dealership located the exact car I wanted. The dealership went to get the car and I took ownership of the car the next day by 3:00pm. More

He helped my daughter purchase her first car. Worked with us to find the right car at the price she could afford. Great service and great follow up. us to find the right car at the price she could afford. Great service and great follow up. More

We have really enjoyed dealing with Chris Schrader great friendly attitude and very helpful even after the sale thanks for all your assistance. I would definitely purchase another vehicle from Chris. A++++ friendly attitude and very helpful even after the sale thanks for all your assistance. I would definitely purchase another vehicle from Chris. A++++ More