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Crown Chrysler Dodge Jeep Ram of Chattanooga
Chattanooga, TN
2,677 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,677 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga
February 10, 2016
Great place to spend a Saturday! I have not bought a brand new vehicle since 1986, and I am so pleased that my experience here at Crown Chrysler Dodge Jeep Ram turned out to be a wond I have not bought a brand new vehicle since 1986, and I am so pleased that my experience here at Crown Chrysler Dodge Jeep Ram turned out to be a wonderful way to spend a Saturday. I was allowed to browse the lot at my own pace and when I had decided upon a certain make, model our saleman Darrell Lacy provided excellent customer service. While working up the numbers for my trade in and the model I had picked out, I used my womanly prerogative to "change my mind" and asked Mr. Lacy if he would work up the Dodge Dart GT (in Go Mango color) sitting directly behind me on the showroom floor. Without pause Darrell Lacy replied with a smile "No problem!" even though it was getting fairly late in the day and we all knew that it meant everybody would be leaving later than they had expected to. I knew Mr. Lacy had a family he would like to go home to, but he never rushed us or acted aggravated at any point the entire time my husband and I were there. Needless to say I am now the proud owner of Mad Max (in Go Mango) with all the bells and whistles I can handle! I would highly recommend buying your next vehicle from this dealership and if you get really lucky Mr. Darrell Lacy will be your salesman. More
by MadMax'sMomma
Employees Worked With
Darrell Lacy
January 23, 2016
excellent help from Judith Judith is a wonderful service rep, she is just awesome she never pressures you to get other services done, she does just what you ask for and that's t Judith is a wonderful service rep, she is just awesome she never pressures you to get other services done, she does just what you ask for and that's that she is wonderful and that's what I think all service representatives should be like. More
by pyt
Employees Worked With
Judy McDowell
January 09, 2016
great customer service I came in for an oil change and Judith Mcdowell was fantastic...She was prompt let mee know everthing that was taken place...I work on customer servic I came in for an oil change and Judith Mcdowell was fantastic...She was prompt let mee know everthing that was taken place...I work on customer service myself and I know great service when I see it More
by fee fee
Employees Worked With
Judy McDowell
January 06, 2016
jmcdowell@CrownCars.com Judith Mcdowell is the best service advisor i have ever had the pleaser to bring my cars and truck to! I feel like im family! She is very good at maki Judith Mcdowell is the best service advisor i have ever had the pleaser to bring my cars and truck to! I feel like im family! She is very good at makiing you feel that shes at the top of her field and knows just what to do to have your problem fixed or service! She treats you like gold or that your her number one! If i were here boss i know that she would be running the service department she know how to treat everyone! Shes the best Carl J Conte More
by Cwaarconte@aol.com
Employees Worked With
Judy McDowell
January 05, 2016
SERVICE DEPT. WITH JUDY JUDY IS THE BEST !!!! ALWAYS KIND AND DOWN TO EARTH. ALWAYS MAKE YOU FEEL COMFORTABLE AND WELCOMED. I THINK THEY NEEDS TO CLONE HER AND PUT HER EVERY JUDY IS THE BEST !!!! ALWAYS KIND AND DOWN TO EARTH. ALWAYS MAKE YOU FEEL COMFORTABLE AND WELCOMED. I THINK THEY NEEDS TO CLONE HER AND PUT HER EVERYWHERE SALES WOULD BLOW THRU THE ROOF, More
by MONEYMIKE
Employees Worked With
Judy McDowell
January 01, 2016
outstanding service! Refreshing to find a man to tell you the truth about your truck. He put our minds at ease knowing nothing was wrong with our truck.Other dealers told Refreshing to find a man to tell you the truth about your truck. He put our minds at ease knowing nothing was wrong with our truck.Other dealers told us other stories about the recalls.We will drive farther to have service done here.Thank You! More
by racing88
Employees Worked With
Lathan Biggs
December 31, 2015
Worst service department I have ever had to deal with Bought my truck brand new along with all of the extra warranties and such. I have had nothing but problems dealing with this service dept. They lie, t Bought my truck brand new along with all of the extra warranties and such. I have had nothing but problems dealing with this service dept. They lie, they dont call u to give updates, they lie and they lie more. I will be trading my Dodge truck in soon and will get any other truck on the market before I subject myself to having to deal with the people in this service department again. Looks like I will be a Chevy owner pretty soon. As much as I hate to say that because I bleed Dodge but I will not spend that kind of money to get that kind of service ever again. Please take this review to heart if you plan on buying a truck or car from this dealership. I only wish I could give them the rating they deserve.... 0 stars is not an option!!!!!!!!!!!!!!!! More
by kblack5150
Employees Worked With
Judy McDowell
December 26, 2015
Appreciate the good service Came in to check out the Ram/Jeep deal that we saw advertised, and appreciate Terry Robey's good advice and great customer service..thank you! Came in to check out the Ram/Jeep deal that we saw advertised, and appreciate Terry Robey's good advice and great customer service..thank you! More
by Kcarter
Employees Worked With
Terry Robey
November 28, 2015
Caring Service Judy was very nice with advice and answering any of the questions that I asked. She took the time to make sure that I understood everything prior to l Judy was very nice with advice and answering any of the questions that I asked. She took the time to make sure that I understood everything prior to leaving. More
by cheree9066
Employees Worked With
Judy McDowell
November 23, 2015
Kindness is the best Great place for car service! Staff was very polite and thoughtful. I would bring my car here even if it was not a Jeep. Excellent customer service Great place for car service! Staff was very polite and thoughtful. I would bring my car here even if it was not a Jeep. Excellent customer service More
by Kau123
Employees Worked With
Lathan Biggs
