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Crown Chrysler Dodge Jeep Ram of Chattanooga

Chattanooga, TN

4.9
2,677 Reviews

2120 Chapman Rd

Chattanooga, TN

37421

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2,677 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga

April 02, 2016

Good experience I am very impressed with Viktor Polezhaev. This man bent over backwards to make the deal happen. I will be coming back to Crown, as long as they keep More

by Clim1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taralynne Stricklin, Viktor Polezhaev
Apr 04, 2016 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thanks for the great feedback, Clim1213! We're happy to hear that you had such a wonderful car buying experience with us, and that Viktor went out of his way to make sure that you got the right deal on the car you were interested in. We appreciate your business and look forward to working with you again in the future! Regards, Crown Chrysler Jeep Dodge Ram Chattanooga

March 27, 2016

Great i had recently visited the service department and was taken care of by Judy McDowell she took very good care of me and kept in touch with me the whole More

by ancam7401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy McDowell
Mar 28, 2016 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thanks for the 5-star rating, ancam7401! We're happy to hear that you had such a pleasant service experience, and that Judy was sure to keep you well informed and accommodated while your car was being worked on. It's wonderful to know that she made you feel so confident in the work that was being performed on your vehicle! We appreciate your business and hope to work with you again in the future. Regards, Crown Chrysler Jeep Dodge Ram Chattanooga

March 24, 2016

great to buy a truck from The salesman stayed late to help me and he is not pushy . Nice doing business with Terry robey. I also got a good deal on the truck I purchased More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Robey
Mar 28, 2016 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thanks for the 5-star rating, Kelly! We're happy to hear that Terry was so helpful and accommodating, and made sure you felt at ease while you were shopping for your new vehicle. It's wonderful to know that he was able to get you a great deal on the truck you wanted! We appreciate your business and hope to work with you again in the future. Regards, Crown Chrysler Jeep Dodge Ram Chattanooga

March 21, 2016

Great and fast My wife wanted a new jeep so I called Benny Hamby and he got me a great deal. Him and the staff at Chattanooga are the best. They are number 1 for t More

by Jared defreiese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Young
Mar 23, 2016 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thanks for the 5-star rating, Jared! It's wonderful to know that Benny was able to be so helpful and accommodating, and made sure you got a great deal on your vehicle. We appreciate your business and hope you're enjoying your new Jeep! Regards, Crown Chrysler Dodge Jeep Ram Chattanooga

March 14, 2016

Service Dropped off my van day before yesterday. Service department never called. Tried calling and left multiple messages. It's now 4 pm on Friday even More

by Zena
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
No idea
Mar 14, 2016 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for sharing your experience with us. We will contact the General Manager at the dealership and ask him to investigate your concerns. We will get back to you as soon as we know more.

Mar 21, 2016 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Dear Zena, Thank you for taking the time to write your review, and for bringing this matter to our attention. It is always our intention for our customers to have a great experience in our dealership and we sincerely apologize that you feel that your experience was not satisfactory. Unfortunately, with the name used on your review, we are unable to identify your records, but we would welcome the opportunity to discuss your review in more detail. Could you please call our Service Manager, Roy Botts, at the dealership on 423-591-6868. Thank you.

March 05, 2016

Excellent car service This is my 4th time for car service. Very friendly and quick always. I'd highly recommend. Good environment. Waiting area is pretty cool... Zzz More

by Lemon Pepper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy McDowell
Mar 07, 2016 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thanks for the 5-star rating, Lemon Pepper! We're so happy to hear that you continue to have such pleasant service experiences, and that you are well accommodated each time. We're glad you're comfortable in our customer lounge! We appreciate your recommendation, and hope to work with you again in the future. Regards, Crown Chrysler Dodge Jeep Ram Chattanooga

February 29, 2016

Buying a new jeep made easy Found what I wanted Jeep cherokee Douglas Grammer was more than helpful and friendly professional. He took his time was never pushy. Made buying More

by Jeff new jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taralynne Stricklin, Douglas Grammer
Mar 01, 2016 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thanks for the great feedback, Jeff! We're happy to hear that Doug and Tara were so helpful and accommodating to you, and made sure you felt at ease throughout the car buying process. We appreciate your business and hope to work with you again in the future! Regards, Crown Chrysler Dodge Jeep Ram Chattanooga

February 12, 2016

extremely happy Got a new car here yesterday! Daryl Lacey was our salesman he has worked with us back and forth several days always nice went above and beyond to help More

by becca74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taralynne Stricklin, Darrell Lacy
Feb 16, 2016 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thanks for the great feedback, becca74! It's wonderful to hear that Daryl was able to be so helpful throughout the process of purchasing your car, and ensure that you had all the time you needed to make an informed decision about your vehicle. We're glad he went out of his way to make sure you had a pleasant experience! We appreciate your business, and hope to see you again when your car is ready for its first service. Regards, Crown Chrysler Dodge Jeep Ram Chattanooga

February 11, 2016

Great new van purchase experience Great purchase experience Eric Saxon answered all guestions Took all the time needed in a relaxed manner ,very personable ,made suggestions about t More

by Van man
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Saxon
Feb 16, 2016 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thanks for the great feedback, Van man! We're pleased to hear that Eric was able to be so helpful and accommodating, and made sure that you had all the time and information you needed in order to make a well informed decision about your purchase. It's great to know that he and Mark were able to work with you to get the price you wanted, and ensured that the financial process was smooth and easy for you. We appreciate your recommendation, and hope to work with you again in the future. Regards, Crown Chrysler Dodge Jeep Ram Chattanooga

February 10, 2016

Great customer service Highly recommend this dealership! They were willing to help and didn't try to sell me something that they wanted me to buy. They listened to my needs More

by Blake_Bowlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reginald Harris
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