Crown Chrysler Dodge Jeep Ram of Chattanooga

Great place to buy a car I had not been at a dealership in a very long time so I did not know what to expect. The process was a little slow but the customer service me and my I had not been at a dealership in a very long time so I did not know what to expect. The process was a little slow but the customer service me and my family received made up for it. Doug and Jason made it worth the wait. My family will be shopping here again on our next purchase. More

Excellent experience We thought we wanted a crossover something like a jeep compass or a jeep patriot until we drove them. They drive like a cross over we wanted something We thought we wanted a crossover something like a jeep compass or a jeep patriot until we drove them. They drive like a cross over we wanted something with the space of a small SUV but drove like a car. So David Hall showed us a fiat 500L it had the room of a SUV but drove like a car. Thanks to David we got the perfect car. So if your not sure of what you are looking for go see David Hall!!! More

Ray West I recently purchased a used car from Crown, and Ray West made it easy because he was professional, helpful, fair, honest, and LOW PRESSURE. He makes I recently purchased a used car from Crown, and Ray West made it easy because he was professional, helpful, fair, honest, and LOW PRESSURE. He makes buying a car how it should be...easy, fun and quick!! Actually the whole team at Crowne was very nice and helpful. I highly recommend Ray West and Crowne for your next purchase. More

EXCELLENT CUSTOMER SERVICE I was very pleased with James Fulton's customer service. He is a young man who is knowledgeable, pleasant, and respectful. It makes me proud to know t I was very pleased with James Fulton's customer service. He is a young man who is knowledgeable, pleasant, and respectful. It makes me proud to know that I can still count on a young hard worker like James at the best car dealership in town. Also I mentioned that there was no popcorn to a staff member, and in no time popcorn was made. As usual plenty of water, and coffee. Clean restrooms!! More

Good Service Excellent job, work was completed on time as promised. I was very pleased with my service. James did an awesome job. He even taught me how to use my m Excellent job, work was completed on time as promised. I was very pleased with my service. James did an awesome job. He even taught me how to use my memory seat settings as well! More

Service for 3-4 issues on my 2014 Dodge 2500 Diesel Mega Cab I usually don't do reviews, but I the experience I had on May 29th, 2014, exceeded my expectations. From the time I dropped off my vehicle in the mor I usually don't do reviews, but I the experience I had on May 29th, 2014, exceeded my expectations. From the time I dropped off my vehicle in the morning, until I got it back that afternoon, I received top-notch communication and service. Rachael took the time to call me multiple times to update me on the status of my vehicle and work through questions surrounding the my vehicle issues. I could not have been happier with the entire process. This dealership needs more like her!! I will request her next time my vehicle needs service because I know she will insure that everything is taken care of. More

Great Service Got my truck repaired, and kept me up to date. Endured a 45 minute call with my warranty provider. She made everything was taken care of. Got my truck repaired, and kept me up to date. Endured a 45 minute call with my warranty provider. She made everything was taken care of. More

John and the service dept. My truck went into 4th gear when I was taking my Mom to doctor . It was Memorial day weekend coming up. He told me it would not get into shop until t My truck went into 4th gear when I was taking my Mom to doctor . It was Memorial day weekend coming up. He told me it would not get into shop until tuesday or wednesday. My mom was scheduled for heart surgery on the 29th. I had my daughter-in-law to come and pick up me and mom. On the way home John called and said that he was getting it in on Friday. He did but the service dept. ran out of time and since Monday was a holiday it was finished on Tuesday. I had my truck back and I took Mom to have her surgery. I am so very grateful for John and the service dept. My next truck will come from Crown also. Again thanks very much and GOD BLESS YOU. Also more good news, it was under warranty and didnt cost us out of pocket. More

New Auto I purchased my 1st Jeep Wrangler Monday. Thank you Shannon Hollifield and Doug Clark for working with me all afternoon, you're the best. If anyone nee I purchased my 1st Jeep Wrangler Monday. Thank you Shannon Hollifield and Doug Clark for working with me all afternoon, you're the best. If anyone needs a new Auto, Shannon and Doug will go above and beyond to help you. More

A very pleasant and efficent service experience. Rachael was a very pleasant professional young lady. She was warm in welcoming me as well as straight to the point in assessing my needs. She got me Rachael was a very pleasant professional young lady. She was warm in welcoming me as well as straight to the point in assessing my needs. She got me in and out in record time, for me. I believe that Crown Chattanooga is all the better for having Rachael in a customer support area. I would highly recommend her interaction to anyone seeking service on their auto. Terry Link Ooltewah, TN More