Crown Chrysler Dodge Jeep Ram of Chattanooga

My first Jeep Cheokee I was not able to give a higher rating because of the internet price had gone up $500 when we went to buy the car. Terry Robey worked very hard to mak I was not able to give a higher rating because of the internet price had gone up $500 when we went to buy the car. Terry Robey worked very hard to make the sale happen and take care of his customer. As it turned out Terry was able to work with his sales manager to get the internet price that we were expecting to pay when we went to look at the car. Terry was also able to get us a spare tire kit and dealer installed mud flaps. When you put a price on the internet you need to stand behind that price and go up on the price when the customer shows up to buy the car. I'm really not sure we would have bought the car had it not been for the hard work of Terry Robey. If you ask if I would buy from this dealer again the answer would be yes other than the pricing policies it was a very nice and fast experience. Thank you Terry Robey More

Wonderful staff Darrell Lacy is the type of man who will strive to do what needs to be done to give you what you want plus he will go the extra mile to make you happy Darrell Lacy is the type of man who will strive to do what needs to be done to give you what you want plus he will go the extra mile to make you happy. My experience with him has been excellent and I am very satisfied with our transaction. Without a doubt, if you want a vehicle, he is the man to see. Hats off to the manager who was also wonderful. More

Sales My experience with Mr.Reggie Harris with the purchase of my 2010 Jeep Patriot. He was very informative and helpful in the financing part also. He ma My experience with Mr.Reggie Harris with the purchase of my 2010 Jeep Patriot. He was very informative and helpful in the financing part also. He made me feel like part of the Crown family. I have owned Jeeps for 30 years. Wonderful product. More

Oil Change, repairs in relation to phone service We have owned Chrysler automobiles for years, our current one being a Dodge. We have always gone to Crown for repairs even if we bought our vehicle a We have owned Chrysler automobiles for years, our current one being a Dodge. We have always gone to Crown for repairs even if we bought our vehicle at another location. The employees at this facility are courteous, friendly and helpful. My latest encounter was with a young man named Cody Carpenter, and he was one of the best! He went out of his way to be helpful in addition to being kind and thoughtful. But, I have always had this experience when visiting Crown. The employees there are the best! More

oil change Nice friendly atmosphere and courteous employees and gave undivided attention and were concerned about my services and very informative about other ro Nice friendly atmosphere and courteous employees and gave undivided attention and were concerned about my services and very informative about other routine maintenance for my vehicle More

Awesome visit I did not have an appointment but I was greeted by Judith McDowell promptly. She was friendly and very attentive to my issue. She assured me that I w I did not have an appointment but I was greeted by Judith McDowell promptly. She was friendly and very attentive to my issue. She assured me that I would be handled quickly even though I did not have an appointment. Judith made small talk with me as she gathered the necessary information that was very polite and nice of her. I applaud her for going above and beyond for me. This is not always the experience you get when u go to service. I would recommend Judith to all of my friends and family.She really stood out with her high quality of customer service. I left feeling GREAT about my visit to service. More

Service Excellent service!! Very knowledgable!! Judy was AWESOME!!! This my new Dodge service department!! Will definitely go back!! Judy is the best ser Excellent service!! Very knowledgable!! Judy was AWESOME!!! This my new Dodge service department!! Will definitely go back!! Judy is the best service person I've ever dealt with!! More

Dealer had to search of a hard to find leak did agood job good job servicing my dodge ram 2500, I will have my truck serviced at this dealer ship again, waiting area was nice, with good coffee. good job servicing my dodge ram 2500, I will have my truck serviced at this dealer ship again, waiting area was nice, with good coffee. More

my customer service experience Ms, lachane went beyound to make sure my vehicle was serviced even though i was late for my appointment. She checked on my well being every minutes to Ms, lachane went beyound to make sure my vehicle was serviced even though i was late for my appointment. She checked on my well being every minutes to make my service visit enjoyable.. More