Crown Chrysler Dodge Jeep Ram of Chattanooga

SOOOOOO PLEASED!!!! The entire experience here was the best! The first time I showed up to look at a Journey Crossroad. Darrell rode with me on the test drive and allowed The entire experience here was the best! The first time I showed up to look at a Journey Crossroad. Darrell rode with me on the test drive and allowed me to take it to my husband's work to show him. The entire ride he was very personable and friendly. He also went over every aspect of the car and what it had to offer. We set down to work numbers and he brought in Larry White to help. At this time I had to leave to go get my son from a birthday party but Darrell allowed me to take the Journey and he rode with me again explaining what all the vehicle had to offer but not in a pushy way. Once we got back Larry worked #'s every way possible to get me where I wanted to be at. He was also amazing! You could tell they wanted to make the sell but wasn't overbearing and pushy about it. I left unsure of what to do but continued the search for my next vehicle. A few weeks went by and I decided on a Dodge Caravan. I called them up, had them work some numbers without even going down there to look at it, and within a few hours Larry had the #'s we needed to see. They got the paperwork ready, my husband stopped in to sign it, and I went that evening to pick it up. Best car buying experience we've had yet and this is the 4th time in less than 4 years we 've purchased a vehicle! Both men were great and I highly recommend them! More

Oil change appointnent Judith McDowell was my handler. She met me at my car, and explained what information she was taking from my vehicle. Then sent me into the waiting r Judith McDowell was my handler. She met me at my car, and explained what information she was taking from my vehicle. Then sent me into the waiting room while the work was done. She came in to give me the results of the inspection and to give it in terms that I undersood. She was very friendly. I would come back to her again. More

Easy and sweet Darreal was very helpful and not pushy. He listened to my needs and wants and meet them. After leaving dealership I was very proud in giving them my b Darreal was very helpful and not pushy. He listened to my needs and wants and meet them. After leaving dealership I was very proud in giving them my buisness. Thanks, More

Very pleasant experience! Everyone was beyond helpful and did everything they could to ensure we had a pleasant car buying experience! We will highly recommend Viktor P at Crow Everyone was beyond helpful and did everything they could to ensure we had a pleasant car buying experience! We will highly recommend Viktor P at Crown to anyone looking to purchase a vehicle. More

Happy Jeep owner Thank you for all your help in purchasing our dream Jeep. Everyone was very nice and helpful. Thank you for all your help in purchasing our dream Jeep. Everyone was very nice and helpful. More

Check engine light and recall work Everyone at Crown Chrysler are friendly. I brought my 2014 Dodge Charger in for check engine light service. While there James Fulton made sure the alt Everyone at Crown Chrysler are friendly. I brought my 2014 Dodge Charger in for check engine light service. While there James Fulton made sure the altenator recall was fixed. He made sure all computer updates were performed. He is always friendly and knows me by name. I appreciate his personable service and thorough work ethic. More

My first Jeep Cheokee I was not able to give a higher rating because of the internet price had gone up $500 when we went to buy the car. Terry Robey worked very hard to mak I was not able to give a higher rating because of the internet price had gone up $500 when we went to buy the car. Terry Robey worked very hard to make the sale happen and take care of his customer. As it turned out Terry was able to work with his sales manager to get the internet price that we were expecting to pay when we went to look at the car. Terry was also able to get us a spare tire kit and dealer installed mud flaps. When you put a price on the internet you need to stand behind that price and go up on the price when the customer shows up to buy the car. I'm really not sure we would have bought the car had it not been for the hard work of Terry Robey. If you ask if I would buy from this dealer again the answer would be yes other than the pricing policies it was a very nice and fast experience. Thank you Terry Robey More

Wonderful staff Darrell Lacy is the type of man who will strive to do what needs to be done to give you what you want plus he will go the extra mile to make you happy Darrell Lacy is the type of man who will strive to do what needs to be done to give you what you want plus he will go the extra mile to make you happy. My experience with him has been excellent and I am very satisfied with our transaction. Without a doubt, if you want a vehicle, he is the man to see. Hats off to the manager who was also wonderful. More

Sales My experience with Mr.Reggie Harris with the purchase of my 2010 Jeep Patriot. He was very informative and helpful in the financing part also. He ma My experience with Mr.Reggie Harris with the purchase of my 2010 Jeep Patriot. He was very informative and helpful in the financing part also. He made me feel like part of the Crown family. I have owned Jeeps for 30 years. Wonderful product. More