Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crown Chrysler Dodge Jeep Ram of Chattanooga
Chattanooga, TN
2,550 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
2,550 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga
August 06, 2015
bad service Car sits on lot 3 days before they touch it. Serviced a c and. 1 week later down again. They say they can't fix for 10 days. It is 100 degrees. They a Car sits on lot 3 days before they touch it. Serviced a c and. 1 week later down again. They say they can't fix for 10 days. It is 100 degrees. They are bs'ers. More
by felinegroovie
Employees Worked With
James Fulton
July 29, 2015
Service Rating Judith McDowell helped me on the day that I had my vehicle serviced. She was very helpful and informative. I feel my service went faster because of he Judith McDowell helped me on the day that I had my vehicle serviced. She was very helpful and informative. I feel my service went faster because of her persistence on my behalf. When I come to the service center she is the one I look for to get me in and out. Thank you Judith McDowell! Althea Davis More
by peaches14
Employees Worked With
Judy McDowell
July 15, 2015
Start to finish, persistent. Cole Brand assisted me my quest to upgrade my vehicle. At the beginning, we could not get the numbers to work on what I wanted. I do contract work so Cole Brand assisted me my quest to upgrade my vehicle. At the beginning, we could not get the numbers to work on what I wanted. I do contract work so I am out of town a lot so Cole kept me on his "hunt" list. LOL. Attempted even other styles of cars but NO I want what I want. So as I returned home to look at the chosen car Cole had found for me, which he kept in touch with me for the 3 month contract period of my job I might add. Things still were not looking that good. So as I decide to wait & look for myself, explaining to Cole that if I can't get things the way I want them, the deal would end. So with that being said, Cole, determined to "find"MY car, he located a car that fit all my likes & we had to go to Chattanooga to pick it up, but He found me my car! Way to stick with me Cole! Kudos ! More
by Boopmyster
Employees Worked With
Cole Brand
July 07, 2015
RECALL SERVICE -JOB WELL DONE- She greeted me with smile on her face as she asked me what she can do for me. Since the job required an all day work on the truck , she had their ser She greeted me with smile on her face as she asked me what she can do for me. Since the job required an all day work on the truck , she had their service driver to take me home and picked me up at home. VERY HELPFUL. I will recommend her anytime to anybody. More
by customer123
Employees Worked With
Judy McDowell
July 07, 2015
Recent service During my recent experience at Crown Ram of Chattanooga, James Fulton did an excellent job performing his duties as a Customer Service adviser. James During my recent experience at Crown Ram of Chattanooga, James Fulton did an excellent job performing his duties as a Customer Service adviser. James provided a daily status / updates. He was always courteous and most professional. More
by BKER6016
Employees Worked With
James Fulton
July 02, 2015
pleasant I felt really comfortable dealing with this dealership I had gone to two others before purchasing my new vehicle at Crown. They delivered my new vehic I felt really comfortable dealing with this dealership I had gone to two others before purchasing my new vehicle at Crown. They delivered my new vehicle to my job when they received the color I wanted. I had the pleasure of dealing with Michael Ullenburg, he is the one that delivered my vehicle personally. More
by cblair57
Employees Worked With
There were a couple more people that I had the honors of dealing with I just can't remember their names and I'm sorry for the lapse in memory., Michael Ullenberg, Larry White
June 14, 2015
Made my life!!! Stopped by to take a closer look at the jeep renegade wasn't even planning on driving it. Took it for a drive then the manager let me take it home for Stopped by to take a closer look at the jeep renegade wasn't even planning on driving it. Took it for a drive then the manager let me take it home for the night to show my wife. and I was sold on it at that point,brought it back and they work so well with me to get me into a loan that I can afford and was so willing to work with me. Would recommend Darrell Lacey and Ronny jones to any thanks so much guys for helping me purchase my very first brand-new car More
by Amorgan88
Employees Worked With
Ronny Jones, Darrell Lacy
June 12, 2015
Helpful! Thorough! Not intimidating! I don't like getting my Truck serviced because I always feel I am going to be pushed to have something else done...feel intimidated. I didn't feel tha I don't like getting my Truck serviced because I always feel I am going to be pushed to have something else done...feel intimidated. I didn't feel that way at this place and with the service people. They were helpful and VERY thorough. Would DEFINITELY go again! More
by Radams
Employees Worked With
Judy McDowell
June 10, 2015
Outstanding service Visiting from Florida and without appointment received excellent and quick service. Latham Biggs, new employee, service advisor was terrific to work w Visiting from Florida and without appointment received excellent and quick service. Latham Biggs, new employee, service advisor was terrific to work with. Warranty plus recalls serviced. More
by Jerry
Employees Worked With
Latham Biggs
June 08, 2015
Outstanding Customer Service and Service My experience was Judith Mcdowell in the service department. Judith Mcdowell in the service department was outstanding. She exemplifies professionalis My experience was Judith Mcdowell in the service department. Judith Mcdowell in the service department was outstanding. She exemplifies professionalism. She was courteous, friendly, informative and prompt. I will recommend this dealer to everyone i know. And i plan to come here for my maintenance needs. Thank you. Judith is a true professional. She/her professionalism and customer focus attitude remind me of the women and men i worked with in the armed services. Thank you. More
by SoCial
Employees Worked With
Judy McDowell
