Crown Chrysler Dodge Jeep Ram of Chattanooga
Chattanooga, TN
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2,550 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga
Oil Change, repairs in relation to phone service We have owned Chrysler automobiles for years, our current one being a Dodge. We have always gone to Crown for repairs even if we bought our vehicle a We have owned Chrysler automobiles for years, our current one being a Dodge. We have always gone to Crown for repairs even if we bought our vehicle at another location. The employees at this facility are courteous, friendly and helpful. My latest encounter was with a young man named Cody Carpenter, and he was one of the best! He went out of his way to be helpful in addition to being kind and thoughtful. But, I have always had this experience when visiting Crown. The employees there are the best! More
oil change Nice friendly atmosphere and courteous employees and gave undivided attention and were concerned about my services and very informative about other ro Nice friendly atmosphere and courteous employees and gave undivided attention and were concerned about my services and very informative about other routine maintenance for my vehicle More
Awesome visit I did not have an appointment but I was greeted by Judith McDowell promptly. She was friendly and very attentive to my issue. She assured me that I w I did not have an appointment but I was greeted by Judith McDowell promptly. She was friendly and very attentive to my issue. She assured me that I would be handled quickly even though I did not have an appointment. Judith made small talk with me as she gathered the necessary information that was very polite and nice of her. I applaud her for going above and beyond for me. This is not always the experience you get when u go to service. I would recommend Judith to all of my friends and family.She really stood out with her high quality of customer service. I left feeling GREAT about my visit to service. More
Service Excellent service!! Very knowledgable!! Judy was AWESOME!!! This my new Dodge service department!! Will definitely go back!! Judy is the best ser Excellent service!! Very knowledgable!! Judy was AWESOME!!! This my new Dodge service department!! Will definitely go back!! Judy is the best service person I've ever dealt with!! More
Dealer had to search of a hard to find leak did agood job good job servicing my dodge ram 2500, I will have my truck serviced at this dealer ship again, waiting area was nice, with good coffee. good job servicing my dodge ram 2500, I will have my truck serviced at this dealer ship again, waiting area was nice, with good coffee. More
my customer service experience Ms, lachane went beyound to make sure my vehicle was serviced even though i was late for my appointment. She checked on my well being every minutes to Ms, lachane went beyound to make sure my vehicle was serviced even though i was late for my appointment. She checked on my well being every minutes to make my service visit enjoyable.. More
scheduling a service appointment only to be turned away I was scheduled for an appointment to have my truck looked at and diagnosed for tomorrow but was called at 3:20 to have them cancel on me. So I procee I was scheduled for an appointment to have my truck looked at and diagnosed for tomorrow but was called at 3:20 to have them cancel on me. So I proceed to drive to crown dodge after work to see what the problem was. Today is Tuesday and and they proceeded to tell me that they couldn't take in my truck until next Monday and that was a big maybe even that soon so since it has to do with my lights I need it fixed soon. So I ask what options I have they suggested I go to the Cleveland location and if I went straight there that they would get it diagnosed today. As I was leaving a woman walked in with the keys to her car and they took her car with a smile on there face and a thank you so I bite my tongue and headed to the Cleveland location but when I got there they told me that I would have to leave it and they would get to it tomorrow. So I personally will NEVER spend my money at crown dodge. More
Helpful, efficient quality service and staff. I took my Jeep in to have it serviced and check out a few little small issues it seem to be having. I talked with Judy who was extremely helpful, she I took my Jeep in to have it serviced and check out a few little small issues it seem to be having. I talked with Judy who was extremely helpful, she listened to everything I said, and kept me informed on every step of the process. I would recommend this dealership service department as top quality people to have to work with. It's never fun when you have to deal with car repairs but at least these are great people and give quality service. Ask for Judy! More
SUPERB... Our experience was great.. The salesperson was proficient.. And a great listener and knew just what we needed to meet our needs. He even referred us Our experience was great.. The salesperson was proficient.. And a great listener and knew just what we needed to meet our needs. He even referred us to place for equipping the van with handicapped devices. Most importantly he was courteous as he set out to meet our needs for a new vehicle. Thanks mr. Johnny Mckibben for your assistance. More
Great dealership Viktor Pelezhaev was an awesome salesman. He was very detailed and really aimed to please on what I was looking for in a vehicle. I was very satisfie Viktor Pelezhaev was an awesome salesman. He was very detailed and really aimed to please on what I was looking for in a vehicle. I was very satisfied on the service I received. The whole staff was very friendly. This also includes Tara who did my final paperwork. I have already started recommending this dealership to friends and family. ?? More