Back

Crown Chrysler Dodge Jeep Ram of Chattanooga

Chattanooga, TN

4.7
2,550 Reviews

2120 Chapman Rd

Chattanooga, TN

37421

Directions

By Type

2,550 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga

April 30, 2015

Oil Change, repairs in relation to phone service We have owned Chrysler automobiles for years, our current one being a Dodge. We have always gone to Crown for repairs even if we bought our vehicle a More

by lufoda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Carpenter, James Fulton, Rachael Smith
April 27, 2015

oil change Nice friendly atmosphere and courteous employees and gave undivided attention and were concerned about my services and very informative about other ro More

by angelwynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andria McDowell
April 23, 2015

Awesome visit I did not have an appointment but I was greeted by Judith McDowell promptly. She was friendly and very attentive to my issue. She assured me that I w More

by Jeep patriot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy McDowell
April 21, 2015

Service Excellent service!! Very knowledgable!! Judy was AWESOME!!! This my new Dodge service department!! Will definitely go back!! Judy is the best ser More

by Dawn Edgeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy McDowell
April 21, 2015

Dealer had to search of a hard to find leak did agood job good job servicing my dodge ram 2500, I will have my truck serviced at this dealer ship again, waiting area was nice, with good coffee. More

by glowndk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy McDowell
April 15, 2015

my customer service experience Ms, lachane went beyound to make sure my vehicle was serviced even though i was late for my appointment. She checked on my well being every minutes to More

by tetzeltillery
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy McDowell
April 14, 2015

scheduling a service appointment only to be turned away I was scheduled for an appointment to have my truck looked at and diagnosed for tomorrow but was called at 3:20 to have them cancel on me. So I procee More

by 06dodge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Link
Apr 30, 2015 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Dear Dodge06, It is always our goal to provide an excellent service experience for our customers and we apologize that you do not feel that this was the case for you. Unfortunately, our service department has been extremely busy lately and we did try to re-schedule your appointment by telephone prior to your arrival. We called our store in Cleveland and they were able to take you, but you were unable to leave the vehicle for them to work on. I have tried a number of times to reach you by telephone but have been unable to. I would welcome an opportunity to try to resolve your complaint and would appreciate it if you could call me at the dealership on 423-591-6868 at your earliest convenience. Sincerely, James Roy Botts, Service Manager, Crown Chrysler-Dodge-Jee-RAM, Chattanooga

April 08, 2015

Helpful, efficient quality service and staff. I took my Jeep in to have it serviced and check out a few little small issues it seem to be having. I talked with Judy who was extremely helpful, she More

by sarahbarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy McDowell
April 01, 2015

SUPERB... Our experience was great.. The salesperson was proficient.. And a great listener and knew just what we needed to meet our needs. He even referred us More

by Imani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Mckibben
March 31, 2015

Great dealership Viktor Pelezhaev was an awesome salesman. He was very detailed and really aimed to please on what I was looking for in a vehicle. I was very satisfie More

by Lacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taralynne Stricklin, Viktor Polezhaev
...
222
...