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Crown Cadillac

Watchung, NJ

4.7
271 Reviews
Call Dealership (908) 561-2900

1584 Route 22

Watchung, NJ

07069

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271 Reviews of Crown Cadillac

August 21, 2024

I love Crown cadillac their customer service is exceptional and they treat you well every time you walk through their dors More

by Coolv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Report | Print
Aug 22, 2024 -

Crown Cadillac responded

Thank you for the kind words! We're delighted to hear that our customer service at Crown Cadillac consistently meets your expectations. We look forward to serving you again soon!

August 14, 2024

Service and personnel highly professional. Didn't choose Freddy when I made my reservation even though he had always taken care of me but I will from now on. I didn't know it made such a dif More

by tshabazz2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Report | Print
Aug 14, 2024 -

Crown Cadillac responded

Thank you for sharing your experience! We're glad to hear that our team at Crown Cadillac provided highly professional service. We'll make sure Freddy knows about your kind words and look forward to serving you again in the future!

August 12, 2024

Always great professional service I would highly recommend them for both service and sales. Very satisfied More

by dmeliado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Report | Print
Aug 12, 2024 -

Crown Cadillac responded

Thanks a bunch, from the Crown Cadillac Team!

August 10, 2024

Best service department I’ve ever used. Great technicians and Freddy is great! If you need to buy or service a vehicle this is the place to go. More

by Cadillac1176
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Report | Print
Aug 12, 2024 -

Crown Cadillac responded

Thanks for the glowing review! We're delighted to hear that Freddy and our service team at Crown Cadillac provided such excellent care. We appreciate your recommendation!

August 10, 2024

Freddie was a joy to work with, as he saw to all of my needs in a caring and professional manner! More

by steel38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Report | Print
Aug 12, 2024 -

Crown Cadillac responded

Thank you for reviewing Crown Cadillac!

July 31, 2024

Service department is the most honest I've every had work done on my cars. More

by Yankees #1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauro Digiuseppe, John OCarroll, Freddy Baez, David Stark, Debbie Oberlander
Report | Print
Jul 31, 2024 -

Crown Cadillac responded

We are pleased to hear this positive feedback about our service department! Thanks for sharing your kind words about our honesty and integrity here at Crown Cadillac!

July 29, 2024

The service we recieved was excellent. Our service advisor, John, made sure out service issue was completed within a timely matter and with a friendly smile. More

by mmaltz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John O'Carroll, Mauro Digiuseppe, Freddy Baez, Chris Mizerny, Cynthia Avecillas
Report | Print
Jul 29, 2024 -

Crown Cadillac responded

Thank you for sharing your positive experience! We're delighted to hear that John provided excellent service and took care of everything promptly at Crown Cadillac. We appreciate your feedback!

July 29, 2024

Excellent service and Most courteous. From John O'Carol my service Consultant to mechanic Oliver. Always satisfied. More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John O'Carol
Report | Print
Jul 29, 2024 -

Crown Cadillac responded

Anthony, we're delighted to hear that John and Oliver provided excellent service at Crown Cadillac. Thanks for your kind words!

July 29, 2024

The personnel are very courteous and attentive. It was a very pleasant experience. I enjoyed my visit More

by Kenny1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yana
Report | Print
Jul 29, 2024 -

Crown Cadillac responded

Kenny, we're glad to hear you had a pleasant experience with our courteous and attentive team at Crown Cadillac. Thanks for sharing your feedback!

June 09, 2024

The Service department is always a pleasure! They do a great job, thank you John and staff! More

by dandareich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauro Digiuseppe, John OCarroll, Freddy Baez, Chris Mizerny, Wesley Jenkins
Report | Print
Jun 24, 2024 -

Crown Cadillac responded

Thank you for reviewing Crown Cadillac! It was so kind of you to share your experience working with John and the team.

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