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Crown Cadillac

Watchung, NJ

4.7
270 Reviews

1584 Route 22

Watchung, NJ

07069

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270 Reviews of Crown Cadillac

October 16, 2024

Everyone is very kind and helpful. would highly recommend this dealership to friends and family More

by Albanese67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauro Digiuseppe, John OCarroll, Freddy Baez, Debbie Oberlander
Oct 17, 2024 -

Crown Cadillac responded

Thank you for reviewing Crown Cadillac! We truly appreciate your kind shoutout to our team. Take care!

October 03, 2024

I had no issues. I was treated well . I was updated and informed about my car. More

by gwendolyn.cobbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Oct 03, 2024 -

Crown Cadillac responded

We are glad to see that our team provided efficient and communicative service. Thanks for trusting Crown Cadillac with your automotive needs!

October 01, 2024

No matter what I have taken my car in for, the service dept is exceptional! From the customer service to the service reps especially Freddy! Any issue even oil changes are completed timely, professionally More

by ELh1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Oct 01, 2024 -

Crown Cadillac responded

Thank you for the glowing review! We're delighted to hear that our service department, especially Freddy, has consistently provided exceptional care at Crown Cadillac. We appreciate your continued trust and support!

September 29, 2024

My sales person Craig is the best. This is my third vehicle we purchased and he always gives me the best deals. More

by Vauxrussl9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John OCarroll, Freddy Baez, Paul OConnor, Craig Sussner
Sep 30, 2024 -

Crown Cadillac responded

We're delighted to hear that Craig consistently provides you with great deals and service at Crown Cadillac. Thank you for your continued trust in us!

September 29, 2024

I have purchased several cars from Crown Cadillac. They are the best dealership to purchase vehicle from. More

by Vauxrussl9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
All of the receptionist are great., John OCarroll, Freddy Baez, Paul OConnor, Craig Sussner
Sep 30, 2024 -

Crown Cadillac responded

Thank you for your continued support and loyalty to Crown Cadillac! We're delighted to hear that you've had great experiences with us. Enjoy your new vehicle!

September 24, 2024

Yanna and her crew got us in at short notice for a service engine light. This was a car that my son purchased used at a different GM dealership. It was still under warranty. Service and communicati More

by Rbshukla
Recommend Dealer
Yes
Employees Worked With
Yanna, Mauro Digiuseppe, Freddy Baez
Sep 24, 2024 -

Crown Cadillac responded

We're delighted to hear that Yanna and the team at Crown Cadillac provided excellent service and communication for your son's car. Thanks for sharing your experience!

September 16, 2024

My 07 Cadillac CTS was possessed , Crown Cadillac technicians were able to diagnosis the issue and make the repair.. So far it's running perfect.. More

by Timothy Benko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Sep 16, 2024 -

Crown Cadillac responded

Timothy, we're glad to hear our Crown Cadillac technicians could get your CTS running perfectly again. Thanks for sharing your experience!

September 14, 2024

This dealership has proven to be an excellent company to purchase Cadillac from. The reps are professionals. They over charge for car repairs!!! More

by Eugene B Nwafor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Sep 16, 2024 -

Crown Cadillac responded

Eugene, we're glad to hear you found our team at Crown Cadillac professional. We appreciate your feedback on repair costs and will review it with our service department. Thank you for sharing!

September 03, 2024

Great service even through the renovation. Two 👍👍 thumbs up. See you on the next service. More

by Mike
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauro Digiuseppe, Freddy Baez
Sep 04, 2024 -

Crown Cadillac responded

We appreciate your business and your review! Thanks from the Crown Cadillac Team, Mike!

August 21, 2024

I love Crown cadillac their customer service is exceptional and they treat you well every time you walk through their dors More

by Coolv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Aug 22, 2024 -

Crown Cadillac responded

Thank you for the kind words! We're delighted to hear that our customer service at Crown Cadillac consistently meets your expectations. We look forward to serving you again soon!

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