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Crown Buick GMC
Metairie, LA
2,718 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,718 reviews
April 15, 2025
Hard to park, lot of waiting, dirty vehicles, added extra fees, to tired to notice. fees, to tired to notice. More
by jcreppel3
Verified CustomerEmployees Worked With
April 15, 2025
Bradley is the absolute best. He made the process of buy a new car very easy and enjoyable! He made the process of buy a new car very easy and enjoyable! More
by MICHELLEBARRIOS6
Employees Worked With
April 15, 2025
Good dealership to purchase new vehicles. Friendly workers and very clean environment. Always willing to help Friendly workers and very clean environment. Always willing to help More
by KELLER070211
Employees Worked With
April 15, 2025
Bradley Coco is the best! I've been purchasing cars from him for 15 years! He handles the entire sale from start to finish. I've been purchasing cars from him for 15 years! He handles the entire sale from start to finish. More
by JENNSERIO
Employees Worked With
April 14, 2025
Service office is beautiful and accommodating. Staff demonstrates expertise, and is attentive to customer needs. Service overall is professional and prompt. Staff demonstrates expertise, and is attentive to customer needs. Service overall is professional and prompt. More
by LIZMCKEY
April 14, 2025
Toby Bourg was very informative and pleasant. We took our time making a decision, but amongst Toby and the entire Crown team, we never felt pressured. Having purchased both vehicles that we wer We took our time making a decision, but amongst Toby and the entire Crown team, we never felt pressured. Having purchased both vehicles that we were looking at, we couldn't be happier. More
by chris.clement
April 14, 2025
My wife and I walked onto the lot and were met by Phil Valenti and immediately felt he would be a different type of car salesperson. He was very easy going and asked me about 5-6 prequalifying questions a Valenti and immediately felt he would be a different type of car salesperson. He was very easy going and asked me about 5-6 prequalifying questions and had us looking at three different trucks. We ended up buying one and we couldn't be happier with our purchase. We processed though the finance department in I think record time and all the associates were friendly, helpful and professional. More
by jemeyerssr614
April 13, 2025
Kade was very helpful during the process of buying and helping me find the perfect be for me ! He made the process super easy! helping me find the perfect be for me ! He made the process super easy! More
by drlinton
Employees Worked With
April 13, 2025
Buying this “2025” Buick Encore was the worst decision ever. This vehicle has been giving me issues since I got it. First the vehicle was missing the tow clip. That took 3mths to get. Then the back up cam ever. This vehicle has been giving me issues since I got it. First the vehicle was missing the tow clip. That took 3mths to get. Then the back up camera went out in March. I took it to the dealership for repair on a Thursday. They called me on Tuesday to pick up my car. I get to the dealership to pick up my car I asked the lady what was wrong with the camera. That is when she decides to tell me they couldn’t fix it, and the camera was on back order. Surprise, Surprise. Everything is ALWAYS on back order with this place. If someone gave me a Buick I wouldn’t take it. More
by ikedaanderson
Employees Worked With
April 13, 2025
easy to schedule maintenance on my vehicle. Completes scheduled work in a timely manner. Facility is user friendly. Completes scheduled work in a timely manner. Facility is user friendly. More
by KAJUNPAWS
Employees Worked With
