Crown Buick GMC

4th time for injector problem. Service Manager hasn’t returned 2 phone calls. Same tech trying fix problem - ridiculous. Service Manager hasn’t returned 2 phone calls. Same tech trying fix problem - ridiculous. More

Once you offered a loaner car and I dropped my car off everything went great. But getting to that point was a time consuming frustrating experience. When I called in to make an appointment the lady on t everything went great. But getting to that point was a time consuming frustrating experience. When I called in to make an appointment the lady on the phone told me they no longer take appointments but the dealership sent me numerous emails asking me to make an appointment. I had to work my way up the chain of responsibility until I found someone who could actually help me. More

Zack offered, a refreshing approach, of NO pressure during the process of my purchase. (Yukon) His patience and knowledge of the vehicle was impressive. I highly recommend this dealership. during the process of my purchase. (Yukon) His patience and knowledge of the vehicle was impressive. I highly recommend this dealership. More

Kade, Was a pleasure to work with he made the buying process super easy. We had a wonderful experience. process super easy. We had a wonderful experience. More

Sandy was very knowledgeable, patient and made the car buying experience very easy . I would definitely recommend her. buying experience very easy . I would definitely recommend her. More

All of the employees were very friendly. My car buying process was fast! I didn’t have to wait long at all. My car buying process was fast! I didn’t have to wait long at all. More

The lady who help me was wonderful. However, I stood in front of the two people on the right and neither acknowledged me. Also, when the lady gave the man my key to get my vehicle. T However, I stood in front of the two people on the right and neither acknowledged me. Also, when the lady gave the man my key to get my vehicle. The lady who sits to the far right close to restrooms came outside and started talking to him. This delayed him more than several minutes getting my car. When she walked passed me to go back inside she didn’t even apologize for the delay for holding them up. She just walked by. Again the lady who helped was great and the service was done in a timely manner. More

Brandy was very knowledgeable and informative about my Envision. She was very professional and handled my sale very well. Envision. She was very professional and handled my sale very well. More

Everything went great! They delivered the car to my house 50 miles away, just 3days after I first talked to them at the dealership. Totally satisfied! After my wreck which They delivered the car to my house 50 miles away, just 3days after I first talked to them at the dealership. Totally satisfied! After my wreck which resulted in me having to purchase another vehicle, it was nice for something to go well for me. 66 years old and my best experience at a car dealership to date. Everyone I communicated with was very efficient, courteous, and helpful. More

Pleasure to do business with! Quick, friendly, helpful, and professional. Everything exceeded my expectations and honestly was the best experience I have ever had purchasing a use Quick, friendly, helpful, and professional. Everything exceeded my expectations and honestly was the best experience I have ever had purchasing a used vehicle. I had recently totaled my previous vehicle and the positive experience at Crown GMC was definitely a welcome surprise. More