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Crown Buick GMC
Metairie, LA
1,904 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed - 12:00 AM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,904 reviews
May 21, 2024
Service was good. They got me in quickly. I am disappointed in my 2017 Encore paint on the car. The paint is peeling and I have a bubble in the driver side door. Menti They got me in quickly. I am disappointed in my 2017 Encore paint on the car. The paint is peeling and I have a bubble in the driver side door. Mentioned in another survey and no one got back to me. I would like to know if there are other cars this has happened to. The paint color is silver. If anyone has any answers please let me know. Thanks, Dawn Snyder 504-430-6560 More
by DAWNSNYDER708
Verified CustomerEmployees Worked With
Helpful May 21, 2024
Friendly, knowledgeable service writers. Always had good service from their mechanics. Great communication during the repair process to give updates. Always had good service from their mechanics. Great communication during the repair process to give updates. More
by MDUNNING1
May 21, 2024
It was a great overall experience. I would recommend it to anyone looking for a car. I would recommend it to anyone looking for a car. More
by jcforcier97
Employees Worked With
May 21, 2024
Everyone was very helpful. Work was dont effeciently and in a timely manner. Service assistant was extremely helpful Work was dont effeciently and in a timely manner. Service assistant was extremely helpful More
by KMG1441
May 21, 2024
Very professional very quick response. Love the service. definitely recommend you to my friends and family Love the service. definitely recommend you to my friends and family More
by DANIELJOHNSON178
May 20, 2024
I have brought 2 trucks from Crown Buick GMC and my salesman Jay Thompson was the best salesman I ever had he helped me to the fullest and over and beyond his help Just want to say Thank you David Phil salesman Jay Thompson was the best salesman I ever had he helped me to the fullest and over and beyond his help Just want to say Thank you David Phillip More
by davidphillip64
Employees Worked With
May 20, 2024
Great Service, good communication, quick turn around. Thank you for your flexibility and quality service. Thank you for your flexibility and quality service. More
by PHILIPCATANZARO
Employees Worked With
May 20, 2024
Crown Buick GMC Service, specifically Danette, did a great job. I dropped my Denali off on Tuesday and had it repaired to pickup by Thursday of the same week. It was determined that the repair was cov great job. I dropped my Denali off on Tuesday and had it repaired to pickup by Thursday of the same week. It was determined that the repair was covered by my power train warranty. All went very well. More
by DREW45
Employees Worked With
Danette in service
May 19, 2024
The Salesman was very knowledgeable about the vehicles and could easily answer any questions I had about the various types of Buicks. and could easily answer any questions I had about the various types of Buicks. More
by L7VICTORIAN
Employees Worked With
