Dwain Lefebre

Dealing with Crown's service department has always been a pleasure. They are prompt, accurate, thorough, and very convenient to work with. I had my veh towed to the dealership after hours and woke up to a t pleasure. They are prompt, accurate, thorough, and very convenient to work with. I had my veh towed to the dealership after hours and woke up to a text from the service department that they were already addressing the issue. Vehicle was done before the end of the day. Great service. More

by JOSH@SFMIDCITY.COM Verified Customer Verified Customer

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I am very pleased with the service and the time it took to change my oil and tire rotation to change my oil and tire rotation More

by JEMCKINNEY2002 Verified Customer Verified Customer

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Just in for oil change and tire rotation. 2 hour wait. Great job as of now 2 hour wait. Great job as of now More

by PHILISIN56 Verified Customer Verified Customer

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I bought several vehicles from Crown over the years. Its been good service and good sales experience. Most of my service business is maintenance, fortunately I've needed very little repair but when I di Its been good service and good sales experience. Most of my service business is maintenance, fortunately I've needed very little repair but when I did the repairs were quick, fair and honest. Thanks Crown More

by Csharb Verified Customer Verified Customer

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The dealership provided me with excellent service for my vehicle and great shuttle service to work and back to my vehicle. vehicle and great shuttle service to work and back to my vehicle. More

by alicia_gladden Verified Customer Verified Customer

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Great customer service mechanics are too notch waiting ares is clean . Wait was reasonable thanks ares is clean . Wait was reasonable thanks More

by fiveheadray Verified Customer Verified Customer

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Too long a wait to get service. No call back from Catlin. Vehicle was there three days without any diagnostics No call back from Catlin. Vehicle was there three days without any diagnostics More

by lpparquet Verified Customer Verified Customer

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Dwain was very professional and handled all of my needs. I will definitely be back to Crown for service. I will definitely be back to Crown for service. More

by lpelanne Verified Customer Verified Customer

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Initially we were told there wasn't a solution for our break issue but they were able to change out things and it is working fine break issue but they were able to change out things and it is working fine More

by donovanglenn88 Verified Customer Verified Customer

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The experience I had was great, but I would suggest that if someone needs to leave their vehicle—like I did suggest them a loaner and if there isn't a loaner vehicle available, it would be helpful to advise if someone needs to leave their vehicle—like I did suggest them a loaner and if there isn't a loaner vehicle available, it would be helpful to advise that person to come back later. Another employee from a different department ended up assisting me instead of the lady who initially took my paperwork when I arrived. Other than that, the service was good but it could have been excellent. I gave all stars because I know how survey work but in the future you can suggest a loaner to someone instead of them being out of a vehicle for a while. More

by Ty Verified Customer Verified Customer

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