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Crown Automotive Collision Center

St Petersburg, FL

4.7
485 Reviews

5237 34th St N

St Petersburg, FL

33714

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485 Reviews of Crown Automotive Collision Center

August 01, 2024

Very professional & completely satisfied with service & repairs that were done by Sean Clumfoot. Debra Wallar More

by debra.a2525
Recommend Dealer
Yes
Employees Worked With
Sean Clumfoot
Aug 01, 2024 -

Crown Automotive Collision Center responded

Debra, We are grateful for you leaving Sean this exceptional review! We are thrilled to hear that Sean took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was very professional. Please drive safely and do not hesitate to let us know how we may be of further service to you.

May 22, 2024

I have nothing but high praise for Crown Collision and David Thach. I was completely satisfied with repair and appreciated the frequent communications with David. The so called culture is very friendly an More

by Lanahan327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Thach
May 22, 2024 -

Crown Automotive Collision Center responded

Thank you so much for leaving David this terrific review! We are glad to hear that David took stellar care of you and your automotive needs. We are happy to know that he was very friendly and professional. Please do not hesitate to let us know how we may be of further service to you.

December 13, 2023

Thank you so much Joah for helping me with my mustang yall really know what yall are doing I wouldn't take my car to nobody 💯 else More

by Texasmade2366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh , Chris Scutt, Shannan Brennan
Dec 14, 2023 -

Crown Automotive Collision Center responded

We are grateful for you leaving Josh this flawless review! We are thrilled to hear that Josh took great care of you and could provide you with thorough and efficient service. We are pleased to know that we have earned your confidence in us here at Crown Collision Center. Please drive safely and do not hesitate to let us know how we may be of further service to you.

August 04, 2023

On June 26th I paid out of my pocket to get my car back. I was told by Tony Mathews he had submitted the final repair bill to the insurance company. After emails, calls and complain to this organization (la More

by SRED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Matthews
Aug 28, 2023 -

Crown Automotive Collision Center responded

TO: SRED Thank you for sharing your experience. I am sorry about any delays caused by us or your insurance company. I verified we submitted the paperwork the insurance company requested. Regarding your concern about your Garmin GPS missing, we have many vehicles moving in and out of our shop, so we have put in place secure practices to prevent incidents like this from happening. Your vehicle was a stolen recovery vehicle towed to the Collision Center; if you can, please provide a picture of the GPS in the car when delivered to us, and we would be happy to replace it. Please feel free to contact me directly so that we can discuss further. Sincerely, Tony Hailey Collision Center Manager

Aug 28, 2023 -

SRED responded

Hello, the delay is with your company NOT submitting the final paperwork. I have a text from my adjuster dated for Monday Aug 28th @4:15 pm. Stating there NOTHING from your company.

Aug 31, 2023 -

Crown Automotive Collision Center responded

Please email me at ahailey@crowncars.com. I am more than happy to discuss and provide you any information regarding this matter. I look forward to discussing with you at your convenience. Sincerely Tony Hailey Collision Center Manger

Sep 01, 2023 -

Crown Automotive Collision Center responded

I am more than happy to discuss this with you and to provide you with information regarding this matter. I look forward to discussing this with you at your convenience. My email address is hschrock@CrownCars.com. Sincerely, Harley Schrock General Manager

Sep 08, 2023 -

SRED responded

Thank you, I've followed up with my insurance and they have started to process my refund. They needed further paperwork because my receipt of what I paid for my repair and the information they received was about $700.00 different. The adjuster reached out and was able to get the necessary paperwork. So that issue has been resolved.

March 31, 2023

Jim Degen does his job very well. Very polite and considerate.Encourage him with a bonus. More

by Turskis Vitalijus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JIM DEGEN, Steve Lukas, Tatijana Abdoo, Christina Perez, Chris Scutt, David Thach, Tony Matthews, Bob Gill, Dakota Tyo, Shannan Brennan
Mar 31, 2023 -

Turskis Vitalijus responded

The women working at the reception are very polite, attentive and kind willingly helps with all the issues that arise. The employee's name is JIM DEGEN, very polite and helpful service. Informs about the progress of the car repair, will always be ready to help solve the problem faster. Management should value and protect such employees, because they bring great profits to the company. Such employees should be encouraged with monetary bonuses. Good luck to everyone.

March 11, 2023

Amazing work from the crown collision center. My vehicle came back looking even better than it went in. Christina was very helpful and kept me informed throughout the entire process via email and More

by andrewmimault
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Perez
March 10, 2023

An amazing job in making my baby look like it just got off the showroom floor! Unfortunately, my 7 month old EV6 was rear ended and from the moment I walked into Crown Collision, they took such great car More

by MYSTYBLUE1814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Perez, Chris Scutt, Shannan Brennan
February 24, 2023

The trauma of having my car damaged was minimized by the great care David provided. He was thorough in accessing the damage and providing an estimate. He kept me informed every step of the way. The repai More

by ljanssen987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Thach, Shannan Brennan
January 24, 2023

David did a great job at communicating and keeping me up to date with the repair progress, follow through on things additional to the actual repair and expedited needed parts to complete the needed repair t More

by HTRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Thach
October 15, 2022

Had to take my Mercedes GLA in for repairs after an incident of someone causing damage. I had the great fortune of dealing with David Thach at the Crown Collision Center with this issue. David was so h More

by trustnon1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Thach
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