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Crown Automotive Collision Center

St Petersburg, FL

4.4
487 Reviews

5237 34th St N

St Petersburg, FL

33714

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487 Reviews of Crown Automotive Collision Center

January 24, 2023

David did a great job at communicating and keeping me up to date with the repair progress, follow through on things additional to the actual repair and expedited needed parts to complete the needed repair t More

by HTRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Thach
October 15, 2022

Had to take my Mercedes GLA in for repairs after an incident of someone causing damage. I had the great fortune of dealing with David Thach at the Crown Collision Center with this issue. David was so h More

by trustnon1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Thach
October 04, 2022

David and the team at Crown Collision were great. We were under a time crunch to get the work done, and had to reschedule due to hurricane Ian on top of it. David communicated really well with me a More

by gregtappan70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Thach, Tony Matthews
Oct 05, 2022 -

Crown Automotive Collision Center responded

Greg, Thank you for taking the time to leave us this positive review! We are so glad that David and Tony could get your automotive needs efficiently taken care of you. It is our pleasure to assist you in any way possible. We wish you safe travels. Please do not hesitate to give us a call if you ever have any further questions or concerns.

September 26, 2022

Tony Matthews did a wonderful job on my Audi bumper repair. He was friendly and honest and kept me abreast of the status of the repair. I was very happy with the outcome and highly recommend him and Cr More

by CARRIEH116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Matthews
Sep 27, 2022 -

Crown Automotive Collision Center responded

Carrie, Thank you for leaving Tony this positive review and recommendation! Providing thorough and efficient service is so important to us, and we are glad that his efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

September 17, 2022

Jim Degen was the individual responsible for my car being repaired and I was very satisfied with the final results. He has a nice personality and kept me informed once my car was taken to the collision cent More

by Fran2131
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Degen
Sep 19, 2022 -

Crown Automotive Collision Center responded

Thank you so much for your positive review! Providing thorough and efficient service is so important to us, and we are glad that Jim's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

September 09, 2022

Christina was amazing to work with. She communicated well throughout the process, gave me options, kept me in the loop when there was a minor hold up with a part coming in. She is a w More

by sandlot32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Perez
Sep 09, 2022 -

Crown Automotive Collision Center responded

Thank you for taking the time to leave Christina this positive review! We are so glad that she took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

September 08, 2022

I can't say enough great things about Tony Matthews and my experience at Crown Automotive. He handled the repairs on my Kia in a timely professional manner and all with kindness! Thanks Tony. More

by KJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Matthews
Sep 08, 2022 -

Crown Automotive Collision Center responded

Thank you so much for your 5-star rating! We are so glad that Tony could get your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

August 04, 2022

Jeri I needed help and Jim Degen was a life saver. He made some phone calls and located the part that I needed. It took a few days to arrive but when it did, he contacted me immediately to set an ap More

by jwilliamson1942
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Degen
Aug 04, 2022 -

Crown Automotive Collision Center responded

Thank you for your 5-star rating! We are so glad that Jim took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

July 13, 2022

Great person to deal with I will definitely be going back and probably buy another car in five years from them but I love my navigator More

by Jfw366
Recommend Dealer
Yes
Employees Worked With
Tim
Jul 14, 2022 -

Crown Automotive Collision Center responded

Thank you so much for your wonderful review! We are happy to hear that our team provided you with top-notch service! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

Jul 16, 2022 -

Jfw366 responded

Thank you so very much you got the best dealership in the state of Florida very polite people understanding and great to work with thank you

April 16, 2022

I took my vehicle into Crown Collision for an estimate after an accident. Being a snowbird, nearing the last month of my stay, I stressed the need to get the repair done quickly. David said it was possi More

by Richard
Customer Service
Recommend Dealer
No
Employees Worked With
David Thach
Apr 21, 2022 -

Crown Automotive Collision Center responded

Richard, We appreciate your review. I have tried to reach you by phone to discuss your concerns, but have not heard back from you. To respond to your review: our records show that you came in and asked if the repairs could be completed within 2 weeks. David explained that it was unlikely as he would need insurance approval and that it would be subject parts availability and crash wrapped your vehicle to stop water getting in. You sent David the insurance estimate on 4/12. David then checked on parts availability and determined that there was a parts backorder. He called you on 4/14 stating such and letting you know that the parts back order would mean that we would not be able to complete your repairs within 2 weeks. He has not heard back from you. If we can assist any further please don’t hesitate to reach out to either me or David on the contact numbers provided. Steve Lukas, Manager

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