Crown Automotive Collision Center

the damage to my Kia was completely taken care of Michelle Trippi at Crown Collision made sure that the damage to my Kia was completely taken care of. She dealt directly with the insurance and made su Michelle Trippi at Crown Collision made sure that the damage to my Kia was completely taken care of. She dealt directly with the insurance and made sure the finished product was a factory-new looking, and factory-new running vehicle. I would tell anyone to go to Crown Collision and ask for Michelle by name. Thank you, so much, Michelle for getting my car back on the road!! Jeanne Turbeville More

Stellar Service My car has needed repair twice. Both times I have received repair service that is exemplary. My car looked like new after both and both times I felt My car has needed repair twice. Both times I have received repair service that is exemplary. My car looked like new after both and both times I felt as if the estimator, Chuck Stickney, paid especial attention to my needs. In my latest experience, he had the repair crew try cleaning stains on my car before giving me an estimate for painting. It worked and saved me money. Thanks for everything More

Great job with front foil ground package I couldn't be happier with the way that Michelle Trippi handled the situation. She was very professional and understanding. She made sure that my ca I couldn't be happier with the way that Michelle Trippi handled the situation. She was very professional and understanding. She made sure that my car was fixed quickly. She was able to remount the front foil package after an accidental encounter with a car bus. You would never even know that it happened. Thanks, Walter Lewis More

Paint job was first rate As the owner of an older Mercedes, I was fearful of A partial repaint job, but the car looks incredible. They were able to repair all the front nicks As the owner of an older Mercedes, I was fearful of A partial repaint job, but the car looks incredible. They were able to repair all the front nicks and match the original paint perfectly. More

collision repair Mike S handled better than my own insurance company. Detail was costly and surprised, however I did not ask the price nor was the price disclosed unti Mike S handled better than my own insurance company. Detail was costly and surprised, however I did not ask the price nor was the price disclosed until picking up. I have used Crown in the past and cost was less thru service dept More

replace door hinge and On Star recall brought my 2009 Pontiac Torrent for service and William Hevel handled my issues with no problem they had to order the part for the door and gave me a brought my 2009 Pontiac Torrent for service and William Hevel handled my issues with no problem they had to order the part for the door and gave me a loaner .. Excellent service called next day prompt that my car was ready for pickup even though my car was under warrenty they knew that On Star had a recall and they fixed that problem as well.. Bill was an excellent salesperson to deal with. More

OUTSTANDING customer service I walked into the service department first thing Monday morning without an appointment. In walking in the door I was greeted by my first name by Serv I walked into the service department first thing Monday morning without an appointment. In walking in the door I was greeted by my first name by Service Advisor Mike Gregory. I was taken by surprise as I dealt with Mike 4 long months ago. I was impressed that he remembered my name and immediately felt I mattered. After sharing the work I wanted done, he mentioned it would be a long wait. I guess he sensed I was had other things to do and he offered a "courtesy car". Mike, thank you for taking great car of me and my car! I've been impressed by everyone at the dealership. More

collision fix Had the whole rear end of my car fixed and Chuck Stickney was my service professional. I highly recommend him and the work done for my car. Had the whole rear end of my car fixed and Chuck Stickney was my service professional. I highly recommend him and the work done for my car. More

"5 star quality treatment" Alba Olson About a month ago I ran into an accident and immediately called Steve Lukas's from Crown Automotive Collision Center so he can help me fix my car. I w About a month ago I ran into an accident and immediately called Steve Lukas's from Crown Automotive Collision Center so he can help me fix my car. I was really impressed with the costumer service. He was so pleasant and helpful. They took care of my car as if it was their own. They made an excellent job on my car; it looks brand new. These guys are simply outstanding. More

Awesome Work My car slip during the rain storm and hit a rain gutter, which caused my car's front suspension to snap. Steve was the person I worked with, and I can My car slip during the rain storm and hit a rain gutter, which caused my car's front suspension to snap. Steve was the person I worked with, and I can't say enough nice things about the whole experience. A bad situation was made so much easier when you have people such as Steve doing everything they can to get your car up and running, and doing it right. I will always go back to Crown Kia for any work that needs to be done. I had only had the car for two months, and was dev astated by the accident. I have a critically ill child and I need to have a car availiable at all times. Steve provided me with a rental, free of charge, and the final work was done in half the time that was estimated, and the final cost came in under what I was given an estimate for. Can't thank Steve, and all the Kia Collision employees enough. You all really are great!! More