Crown Automotive Collision Center
St Petersburg, FL
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485 Reviews of Crown Automotive Collision Center
Excellent Work and Customer Service Driven My estimator, Steve Lukas, went above and beyond. He worked with my insurance company and made sure they repaired my vehicle appropriately, and not c My estimator, Steve Lukas, went above and beyond. He worked with my insurance company and made sure they repaired my vehicle appropriately, and not cut corners. He graciously paid for my rental car (3 days). I could not have been happier with my experience at Crown Collision Center....10 star rating! Thanks for making a stressful situation flow so easily! Lynn Fagan More
excellent job and service!! excellent service, great quality. very professional and helpful estimator( Frank Resti ) they repaired my car damage in timely manner . I was very excellent service, great quality. very professional and helpful estimator( Frank Resti ) they repaired my car damage in timely manner . I was very happy!! thank!! Enos Perez More
Awesome service and repair Tom went above and beyond all of my expectations. He kept me up to date on the repairs to my Terrain thru out the entire process. He was straight forw Tom went above and beyond all of my expectations. He kept me up to date on the repairs to my Terrain thru out the entire process. He was straight forward and did what he said would be done. As far as the quality of the repairs I could not believe it was he same car I brought in. It is perfect. Thanks Tom and all that worked on my terrain. More
Artistry in the Body Shop An amazing experience with Frank Resti at Crown Auto Collision Center, who made the impossible happen. The repair needed required the talent of a "re An amazing experience with Frank Resti at Crown Auto Collision Center, who made the impossible happen. The repair needed required the talent of a "real" body repair specialist and Crown Collision has that person. This was an unsure repair situation and the repair turned out to be a pure work of art. Such a pleasure to work with true business professionals as Frank, Shawn and Lynn. Thank you all, Kim Suhr More
Collision Repair Just had collision repairs by Crown Collision Center. Frank Resti handled the process and he is just the best. He is professional, thorough, and so ve Just had collision repairs by Crown Collision Center. Frank Resti handled the process and he is just the best. He is professional, thorough, and so very kind. And then there is sweet Lynn at the front desk. I so appreciated her help when Frank was busy. She knew exactly what was going on with my vehicle. Kudos to both Frank & Lynn. Thanks for taking good care of me and making my car new again. More
Honesty and Professionilism I accidentally clipped my neighbors open car door while pulling into my parking spot and the door hinge was bent on her Altima and affected the way he I accidentally clipped my neighbors open car door while pulling into my parking spot and the door hinge was bent on her Altima and affected the way her door closed. She took it to Tom Matthews at the Crown Collision Center, and in minutes, he had it fixed and on her way, all gratis! At a time when I could have totally been taken advantage of, since I was relying on and paying whatever Crown had to do to fix it and paying for it myself, they stepped up and really went above and beyond what they had to do. I own a Nissan and was not a customer before, but this act of kindness and honesty has made.me one now. Thanks again Tom! More
Excellent work (Like New or Better) I was skeptical about these reviews when I was looking at Crown Collision Center in St Pete for a collision repair shop to fix my Hyundai Santa SE, so I was skeptical about these reviews when I was looking at Crown Collision Center in St Pete for a collision repair shop to fix my Hyundai Santa SE, so many positive reviews, …. . well here I am writing a positive review and joining the crowd. I had large item that flew off a truck and landed on the roof of my car at 65 mph. Luckily the large item did not go through my front windshield, but the roof took all the impact. The driver of the truck did have insurance, and would pay for all the damage. I needed a new roof put on, new luggage cross bars, new interior headliner, and the windshield did have to come off. This was a lot of work, including painting the newly installed roof. A rental was also provided by the other drivers insurance, and conveniently it is located in the same lobby waiting room. Everyone there was very nice and answered all my questions. I even came in Saturday to check in on the progress and Steve Lukas showed my around to see the progress. I saw the progress, and also the clean indoor shop where they do the repairs. I would go their again and highly recommend it given my experience. Thank you to ALL of you at Crown Collision Center. Wally More
Keyed, mad, but NOW PERFECT !!! Some low-life idiot keyed my beautiful Santa Fe GLS....a complete 360, & for no reason... I contacted my insurance agent and he sent me to Crown Colli Some low-life idiot keyed my beautiful Santa Fe GLS....a complete 360, & for no reason... I contacted my insurance agent and he sent me to Crown Collision.... The estimate was over $4,400 damage, which is a Felony IF we had caught the xxxxxxx. Tom Mathews walked me through the process, and gave me a detailed description of what needed to be done... He was EXTREMELY nice, very professional, and honest.... In a week and a half we had our white Santa Fe back, and it looked like a BRAND NEW CAR... I would recommend Crown Collision, & their Service Dept. as well to a friend or a family member... OUTSTANDING !!!! Sincerely, Mike McClellan, Seminole, Fl More
Excellant communication We had 3 collision repairs on 2 cars - one car was only a month old - in 30 days. Our estimator, Frank Resti, kept us fully informed and the repairs w We had 3 collision repairs on 2 cars - one car was only a month old - in 30 days. Our estimator, Frank Resti, kept us fully informed and the repairs were all performed to our complete satisfaction. Frank was even able to have our Mercedes' wheels repaired, damage which was unrelated to the collision. The car had been purchased through another dealer and insurance for wheel scrapes was purchased from Mercedes through that other dealer. Frank had Mercedes contacted and the repairs were completed when we picked up the car after the collision repair. I highly recommend this collision repair center. Greg Huntington More
Very satisfied customer! I recently had what I thought was a very minor accident, scraping up the right rear of my car. However, the estimate from Michelle Trippi was over $ I recently had what I thought was a very minor accident, scraping up the right rear of my car. However, the estimate from Michelle Trippi was over $1400. I was delighted with the service received by both the Collision Center and my insurance company, USAA. Although we are still waiting for the correct color door trim piece to arrive, the car looks great again. (I might recommend making an appointment for any day other than Mondays, which are overly busy for everyone, employees and customers alike.) Thank you, Crown Collision, Elizabeth Bernhart More