Crown Automotive Collision Center
St Petersburg, FL
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485 Reviews of Crown Automotive Collision Center
Legendary Service! Outstanding, David took care of every detail, got the vehicle turned around from start to finish even with all the issues of the current pandemic. Th Outstanding, David took care of every detail, got the vehicle turned around from start to finish even with all the issues of the current pandemic. The vehicle looks like it was never in an accident and drives just like it did from the factory. 5+ stars. Even with three follow ups for minor things he took care of them in a same day visit and never made me feel like I was putting him or the garage out for the visit. Best experience I have ever had in over 30 years of car ownerships and services. Thanks David! you're the best! More
Service and customer care was awesome. Constant updates and very personal experience. Thanks so much for repairing my car and keeping me up to date with the progress. and very personal experience. Thanks so much for repairing my car and keeping me up to date with the progress. More
Christina was awesome! She delivered a top notch service. I love her! She made my visit at the collision center stress free. Smooth and prompt. I’m totally spoiled! I love her! She made my visit at the collision center stress free. Smooth and prompt. I’m totally spoiled! More
Words cant describe, properly, how pleased I am with not only the collision center work but Christina Perez. From the start, she made communication and the whole process so seamless. She kept me updated d only the collision center work but Christina Perez. From the start, she made communication and the whole process so seamless. She kept me updated daily by phone and/or email. She told me some other things I should get looked at. The whole team went way above and beyond with everything they did from dealing with the insurance companies, guiding me on how I can my my insurance to pay for what I was looking for, allowing me to self pay on other things I wanted done as well. A HUGE thank you to her and the body/paint guys who touched up the mess I made too. I will definitely bring my mercedes back to them if I ever want/need something else done. the paint work, body work and care are much appreciated! Thank you all for caring and taling pride in what yall do! More
Extremely Pleased Overwhelmed about the customer service displayed in every aspect. Christina started our service journey immediately when she introduced herself. Con Overwhelmed about the customer service displayed in every aspect. Christina started our service journey immediately when she introduced herself. Constant updates about the status of the car and what was next in the process from beginning to the end, including a call after completion. . She is a shining example what a perfect model should be for Excellent Customer Service in any business. Highly recommend her to anyone who needs needs collision repair. . More
Great Service Christina was very helpful and kept in constant contact w me! I felt like I was always informed even when we ran into delays getting parts from the ma Christina was very helpful and kept in constant contact w me! I felt like I was always informed even when we ran into delays getting parts from the manufacturer. Quality service. More
David is great! He has worked with me twice and I have experienced exceptional customer service! His goal was to make sure “I as the customer “was pleased with the outcome . experienced exceptional customer service! His goal was to make sure “I as the customer “was pleased with the outcome . More
Exceeded my expectations David was great. He took care of me from start to finish. Delivered my car ahead of schedule. Fair pricing, great service! And the car looks brand new David was great. He took care of me from start to finish. Delivered my car ahead of schedule. Fair pricing, great service! And the car looks brand new. More
Great communication, thorough and accurate Christina kept me informed step by step, although her job was made particularly challenging with my insurance company. She stayed on top of it;. The Christina kept me informed step by step, although her job was made particularly challenging with my insurance company. She stayed on top of it;. The vehicle was put back to its original appearance as expected. More