Crossroads Ford of Wake Forest

When I called the service desk, an actual person answered on the first ring. Refreshing! Service was prompt and professional. All issues completely fixed. on the first ring. Refreshing! Service was prompt and professional. All issues completely fixed. More

The dealership was clean and spacious, the salesman was friendly and helpful, and the process was quick and easy friendly and helpful, and the process was quick and easy More

Car-shopping can be a scary experience that creates anxiety. Thinking back on my experience at Crossroads Ford of Wake Forest, I can say that everyone was helpful, kind, patient and knowledgeable. anxiety. Thinking back on my experience at Crossroads Ford of Wake Forest, I can say that everyone was helpful, kind, patient and knowledgeable. They handled all issues in a professional manner and I am more than happy with my new SUV! Check them out, it's worth the drive! More

Prompt attention and quick and quality service. Friendly staff and comfortable waiting area during service. I was pleased with the experience. Friendly staff and comfortable waiting area during service. I was pleased with the experience. More

service was excellent! my car has never ran better. the staff is friendly and answered all of my questions. The staff suggested services needed for 100,000 but NEVER push my car has never ran better. the staff is friendly and answered all of my questions. The staff suggested services needed for 100,000 but NEVER pushed any services on me. More

I was not charged for recall this time always appreciated. Big Dan is the man! appreciated. Big Dan is the man! More

Very friendly stuff the place was clean, and the gentleman that helped me was very knowledgeable and his customer service was very high. I believe his name was Danny he was over-the-counter. He took gentleman that helped me was very knowledgeable and his customer service was very high. I believe his name was Danny he was over-the-counter. He took the time to explain to me everything I had my kids with me as well, and he offered him a snack from the waiting room, I’ll find that very nice of him. I will definitely go back to that location because of the service. Thank you so much. More

We are very pleased with our purchase thanks mainly to our salesman Joseph Robbins. He was very customer oriented. He listened to what we wanted, answered our questions and helped us to find what we wante our salesman Joseph Robbins. He was very customer oriented. He listened to what we wanted, answered our questions and helped us to find what we wanted. He could not have pleased us more. Warren Butler, the finance manager also did a great job of completing the paper work. We would certainly recommend Crossroads Ford to anyone shopping for a vehicle. This is the second vehicle we have purchase from them. More

The staff, from the salesman to the financing team, was professional, courteous and overall a great experience. professional, courteous and overall a great experience. More

I took my 2020 Mustang for service as drivers side airbag lite was on, they corrected the problem in 2 visits , first one was locate the problem order parts, second was to install part and reprogram defectiv lite was on, they corrected the problem in 2 visits , first one was locate the problem order parts, second was to install part and reprogram defective part. Everything went fine and courtesy ride to my home went fine. I was well satisfied with the service. More