Crossroads Ford of Wake Forest
Wake Forest, NC
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411 Reviews of Crossroads Ford of Wake Forest
I purchased a new truck and had a "due bill" for a tire rotation and alignment. The salesman (Davis) and the QuikLube service advisor (Tine) were extremely professional in very quickly and professionally c rotation and alignment. The salesman (Davis) and the QuikLube service advisor (Tine) were extremely professional in very quickly and professionally closing out the due bill. Thank you! More
worst service ever. I bought a 75000 diesel truck from them in 2023 that has a recall. I have contacted service 3 times in the last 60 days and not a single contact or m I bought a 75000 diesel truck from them in 2023 that has a recall. I have contacted service 3 times in the last 60 days and not a single contact or message left for me. They say it has to be the diesel person to schedule it but no one calls me back. Have left messages 3 times in 2 months with service. You spend that kind of money with them and get no service. I get it that recalls do not generate the money they expect but I am sorry that is their job! More
Very pleased with the service. They performed the service and repair very quickly and at a very reasonable price. Actually the service manager saved me over $150 They performed the service and repair very quickly and at a very reasonable price. Actually the service manager saved me over $150 on this trip. Thanks to him. More
We've been doing business with this dealership for 15 years! Our experience has been exceptional. The team is knowledgeable, timely and professional. years! Our experience has been exceptional. The team is knowledgeable, timely and professional. More
Cross Roads Ford's Service Department was outstanding in Servicing my 2014 Ford F150 XLT. I purchased this vehicle from there and have had all my service performed at the location. On Wed Sept 13th, Service Servicing my 2014 Ford F150 XLT. I purchased this vehicle from there and have had all my service performed at the location. On Wed Sept 13th, Service Consultant Danny Ayscue was Great. He took time to explain and update me on all Services provided. Excellent Customer Service! More